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September 2024 by J Campbell
if you want the (literal!) runaround for 45-60 minutes while a pharm tech throws their pharmacist under the bus for being "too busy" to answer the phone, this is a great location.
Turning customers away (without their antibiotics!) because you can't be bothered to complete a promised task is extremely professional, keep up the fantastic work ?
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July 2024 by TheReal Reviewer
I normally wouldn't write a review for a Walgreens but the customer service I experienced truly went above and beyond.
I stopped in to load cash onto my debit card. The Cashier had a great smile and positive attitude - unfortunately I didn't get her name. But halfway home I realized I left my debit card in the terminal. ?♀️
I drove back, the Cashier recognized me and let me know the manager, Nicole, had my debit card. Once she'd verified my identity, I got my debit card right away and put it in my pocket.
I decided to pick up a cool drink and some snacks, went to the Cashier and we chatted while she rang up my snacks and I played with some of the toys at the register.
I went to pay and realized my debit card wasn't in my wallet or my pocket. I didn't remember taking it out of my pocket. Figuring it must've fallen out of either my pocket or my wallet, I checked in my purse, I retraced my steps.
Nicole joined in the search and must have retraced my steps three times. We even checked in the Mini-Melts freezer.
She closed off the register so I could safely and privarly search my purse.
Finally, I admitted defeat - I transfered funds to another card and Nicole took my name and number in case my card turned up.
As she helped complete the transaction we were taking about all the places we had searched. I said: "I know because I came up here, I'm almost positive I took it out of my pocket to pay with..." And then I looked to the left...to the toys I had been playing with.
And I knew.
I 100% absolutely without a hint of doubt in my mind KNEW where my debit card was.
I picked up the toy on top and sure enough, underneath it was my debit card.
This was definitely a blonde moment in my top 5 blonde moments of my life.
I was embarrassed but beyond grateful for their great attitudes and patience during this whole ordeal. Most employees would not have gone that far and I know because I'd spent the morning dealing with such employees at other places.
This encounter, the last one of my morning left me smiling after so many others left me frustrated or angry. After a long morning of hearing "Sorry we can't help you" to getting two employees who gave it their all to make a customer happy.
You did. You made me very happy.
Thank you very much and if you got a laugh out if it, it's okay - so did me and my roommate! ?
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May 2024 by Karizsa Lopez
I will forever be loyal to Walgreens. I had an issue with my curbside pick up because my coupons didn't apply in the app. I had to call customer service and they were so kind and helpful, got it resolved super fast.
I told the gentleman who handed me my order, and although he couldn't do anything about it right then and there, he told me if customer service line didn't fix the issue, that I could come back in store so they can make it right. The customer service here is unmatched in my opinion (particularly this location since it's the one I often go to). But my experience has always been a positive one whenever I shopped :)
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March 2024 by M. A. BEISTLINE
The staff at this Walgreens are outstanding...especially in the pharmacy. They are always so busy but still treat you so nicely. I appreciate all of them so much. Thanks to all of them.
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February 2024 by Ellen Taylor
This particular Walgreens pharmacy is the worst that I’ve used in my 30 years of filling prescriptions, at many PNW Walgreens and non Walgreens alike. They take an average of 3 DAYS to fill a medication, sometimes more, and act like they’re doing you a favor on day 4. No apologies, no explanation. The refill request goes like this: You submit a refill request through their automated system with ample time for refill. The automated system tells you it’ll be ready by 11am the next morning. The next morning you get a text that says your refill request is delayed due an “insurance issue”. After that you get another text saying it’s delayed because of “needing pharmacist review.” So then you’re forced to call, like I have every SINGLE refill request, and sit on hold to find out when your medication will be ready. Someone will answer and place you on hold again, then come back on to verbally tell you they’re “still working on it.” Then when it’s FINALLY ready you drive through to pick it up and suddenly you’re told there’s another “issue.” It’s infuriating. I’m sure the problem isn’t the workers but the workers being short staffed and underpaid by the corporation. This does little to help the patient, though. I’ll be switching back to my old Walgreens because I just can’t with this one anymore.
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October 2023 by Sandy Cullen
Friendly and clean
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October 2023 by Sheryl Piercy
Go there almost everyday. Very nice staff.
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July 2023 by Kelly Poole
The pharmacy is pretty busy, but everything else you can get things and get out quickly.
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June 2023 by Jonah Westermeyer
I feel terrible for all the staff especially the pharmacy. Absolutely understaffed and overworked and they are treated by people with no respect while just trying to do their job. Please see that you meet the needs of the store and community.
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June 2023 by Jake Norton
Love this location! The employees are all so helpful and working with some tragically unruly customers to boot!!
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January 2023 by Tammy Frontiero
I am so tired of the horrible customer service at this pharmacy! I called to get my prescription filled and was told it would be ready by 3pm, got there at 4pm and again another problem! They should have called me when they discovered they couldn’t fill my medication! Time is precious and I don’t have time to keep coming in because of there lack of care for their patients! I asked for help to find a item he told me he has customers to help! What am I??? So then he called someone to help me and no one came! SHOCKER!! This place is a completely unprofessional pharmacy!
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November 2022 by Erica Shriner
Love this location! The employees are all so helpful and working with some tragically unruly customers to boot!! Thank you guys for keeping our favorite neighborhood pharmacy/store up and running even during the most trying times. Shout out to Dakota!! I swear I must have heard your name being called 25 times asking for assistance or guidance. You are awesome!!
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November 2022 by Mary Reeser
Theres no other way to say this location has gone down hill. Staff is always mid nice which is okay. Happines isnt garenteed. But my Medicine is!. And my family and everyone elses. We get doctors to call even before hand and perscriptions are never ready. We always get sent on a goose chase and ive never had to do that with any other walgreens ever.I believe the location of this store is good but the area isnt. Unsafe for staff and customers which isnt there fault. Its bremertons. And the road getting in always sucks.
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October 2022 by Annetta Varner
Then need to get their stuff together in the pharmacy.
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October 2022 by Donna Dillon
Went to Walgreens last night at 9:40 because they are supposed to be open until 10pm like they have listed on thier website and google. I have provided photographic proof. They were not open. Change your posted hours on your website and stop wasting peoples time and gas money.
