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January 2024 by Raven Dimes
They sold me a lemon, bought my car on Halloween this year . Check engine light came on driving home from the dealership same day , had to get it towed back to the dealership due to overheating . Shannon’s auto “fixed” it and told me the engine overheating light was on because the thermostat was placed backwards … long story short the engine light has came on a total of 4 times and they have “fixed” the issues … the engine light came on AGAIN the beginning of this month ( December) and I finally took it over to local wrench in belfair, to sum it up I was sold a car with a blown head gasket and a bunch of other issues with the engine … Shannon’s told me if I buy another engine they will “fix it for me” . DO NOT BUY CARS FROM THIS PLACE!
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December 2023 by Adam S
The customer service was great. The sales reps were not pushy or manipulative. They worked with my wife and I to find the type of vehicle we were looking for at a price suitable for our budget. I would recommend Shannon's to anyone looking to purchase a used vehicle.
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November 2023 by Neesha
I had a wonderful car buying experience with Shannon’s Auto, it was quick and Harvey was super friendly. We test drove, went to the bank and left with a vehicle all in an hour. Car runs great and they even helped us by telling us where we could get another remote key for the car for a good price.I am updating this to say this car had a ton of issues we had it only a year before trading it.
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August 2023 by Greg W
Initially, I was inclined to write a glowing review for Shannon's Auto Sales, as the staff I encountered appeared genuinely helpful and friendly during the purchase of my son's first car. I appreciated their non-pushy approach and felt assured about the vehicle's quality due to the presence of an in-house mechanic who could identify and disclose any issues. My hope was that the price would reflect any necessary repairs.However, my experience with the car has been disappointing, as it has ended up costing double the sticker price due to unexpected repairs. This has led me to reassess my initial positive impression of the dealership's character. I regret placing my trust in their mechanic and making the purchase.It is now clear that I may have misjudged their commitment to customer satisfaction and their responsibility to ensure the safety and well-being of their buyers. My son's safety and investment were at stake, and unfortunately, I feel that Shannon's Auto Sales did not prioritize these aspects.Therefore, I advise future buyers to exercise caution and not be misled by their outwardly friendly nature. While they may seem helpful and accommodating at first, it's essential to approach any car purchase with a critical eye and do thorough research to protect your interests and your child's well-being. Lesson learned: always be vigilant and diligent when dealing with any business, even if they appear friendly on the surface. Your child's safety should remain your top priority.
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August 2023 by P1 Insane
Bought a car and after a week it wont start. Im disabled and dont have much money and now i dont know what to do. Sales are "as is" but this is more like fraud. Makes the car seem in great condition when its not. If you want a reliable car don't come here.
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July 2023 by Jasmine G. Hill
Mike and Harvey are wonderful people and willing to work with you. Just come in with a good attitude and tell them what you’re looking for, they’ll do they’re absolute best to find it within your price range. They’re honest people looking to help. Brought my first car here! There is plenty options to choose from!
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July 2023 by Kiara C.
Very pleasurable experience with these guys. It was my very first time getting a car on my own with no help, I was very nervous and knew nothing about cars and a vague idea of the kind of car I was looking for. Harvey and Mike were so kind and patient with me and gave me lots of options and walked me through it all. I ended up financing a great car with low mileage! They made me feel better about the car process and had so many great options for good prices, would 100% recommend (:
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June 2023 by Makayla Dykes
I had a great experience buying a car at Shannon’s today. Mike and Harvey are so very helpful and genuine, they make you comfortable and don’t pressure you into things you don’t actually want. If it’s your first time buying a used car on your own this is the place to go!
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June 2023 by Jack Cahill
This was my first time ever looking at a car from a lot so going in I was nervous, but as soon as I sat down with Mike and starting talking I felt comfortable. Mike and Harvey are both really great and genuine people. They didn’t try to hide anything about anything, and wanted to do whatever they could to help make the process go as smooth as possible. They aren’t pushy and they’re real genuine people. Within the first 48 hours of driving my new used car, I had put roughly 450 miles on it with absolutely zero problems. I highly recommend checking out Shannon’s Auto Sales if you’re in the market for a nice used car!
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May 2023 by Andrea Hendricks
It was a very comfortable experience when I bought a Jeep Liberty from Shannon's last May. They gave me the time to walk around on my own until I had a vehicle I was interested in. I took it out for a spin and loved it. I came back and they weren't at all pushy. It did have a cracked windshield though but these guys were great about it! They easily negotiated a repair for me but life got in the way. I got used to the crack and never got it fixed. I realized my error last month and reached out to them. They responded immediately and I had a new windshield the following week. The Jeep has run great, no problems at all. It was exactly what we needed for the snow this past winter and to deal with hauling things around town. It's even stood up to a commute to and from Seattle. I would definitely purchase a vehicle from Shannon's Auto Sales again!
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April 2023 by Brianna
Mike and Harvey are the best! I just financed my first car here and they were so honest, helpful and patient throughout the whole process. I highly recommend buying your cars from them, they’re good people and have a nice selection of cars
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February 2023 by Ashley Ortler
This is my third purchase from Shannon’s, they have wonderful customer service and always fair prices. They happened to have exactly what I was looking for today and I left happy again! I will always recommend them and be a lifelong customer.
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February 2023 by Nathan
The guys down at Shannon Auto Sales were super friendly, not pushy and willing to go the extra mile to keep your business. When some hiccups happened with buying my used car, the guys took care of it and made sure to honor their part of the deal. I highly recommend this place for their customer service and trustworthiness!
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February 2023 by Donovan Klega
Great experience with buying a used car! Allowed me to test drive a few vehicles to figure out which one I liked most within my budget. Dealers are easy going and fun to talk with.
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January 2023 by kenerick McDanel
First time customer here at Shannon’s and I had a great time! Mike and Harvey were extremely kind and easy to talk to. I felt comfortable throughout the entire process and there is a great selection of cars. I highly recommend coming here if you are in search of a vehicle.