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September 2024 by Melvin Fingarson
I bought a 2009 VW Jetta TDI 3 years ago from them. I realized couple months later, that they had cleared check engine codes in an attempt to hide a major issue with the exhaust system. The light came on a few hours after finalizing the deal. I called them and they said that they couldn't do anything, nor would they offer any advice... i thought i heared a cheer as i was leaving too( im not sure if our transaction was the reason)The VW dealership was a rip off too and never really fixed the issue. I recommend going elsewhere.
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May 2024 by kathrine gullett
Wonderful people, affordable prices. A little bummed they don't offer in house financing. They have a car I really wanted, but even though I have great credit and a perfect payment history - I was still turned down by Lendmark (the loan agents they work with) for an old fraudulent account charge off that I disputed years ago.
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April 2024 by tyler winans
Hands down one of the nicest groups of people. They helped us get our family car and were very patient and easy with us. Definitely going there again for our next vehicle!
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February 2024 by Shawnie Jones
Service could use some improvement. Felt judged the minute I got there. Was told to come down and test drive a vehicle, but then when I got there I was told that I'd have to be approved for a loan first, "Just so I didn't get my hopes up in case the bank said no".
It's all good though, I found the same car at another dealership for a better price.
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January 2024 by Raven Dimes
They sold me a lemon, bought my car on Halloween this year . Check engine light came on driving home from the dealership same day , had to get it towed back to the dealership due to overheating . Shannon’s auto “fixed” it and told me the engine overheating light was on because the thermostat was placed backwards … long story short the engine light has came on a total of 4 times and they have “fixed” the issues … the engine light came on AGAIN the beginning of this month ( December) and I finally took it over to local wrench in belfair, to sum it up I was sold a car with a blown head gasket and a bunch of other issues with the engine … Shannon’s told me if I buy another engine they will “fix it for me” . DO NOT BUY CARS FROM THIS PLACE!
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December 2023 by Adam S
The customer service was great. The sales reps were not pushy or manipulative. They worked with my wife and I to find the type of vehicle we were looking for at a price suitable for our budget. I would recommend Shannon's to anyone looking to purchase a used vehicle.
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November 2023 by Neesha
I had a wonderful car buying experience with Shannon’s Auto, it was quick and Harvey was super friendly. We test drove, went to the bank and left with a vehicle all in an hour. Car runs great and they even helped us by telling us where we could get another remote key for the car for a good price.I am updating this to say this car had a ton of issues we had it only a year before trading it.
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September 2023 by Dennis Albertson
Nice people easy to work with to get a used car. The third car we purchased there and we enjoyed the people.
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September 2023 by Gen Sniffer
Bought a car and after a week it wont start. Im disabled and dont have much money and now i dont know what to do. Sales are "as is" but this is more like fraud. Makes the car seem in great condition when its not. If you want a reliable car don't come here.
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September 2023 by Saeki Reine “#144,000th” Fan
Even though they're busy at that time, they still took care of us without looking frustrated. Would love to come again if we get the chance.
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September 2023 by Sarah
Great staff!
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September 2023 by Mike Mike
Excellent choice of automobiles Personnel are willing and friendly excellent place to be buying a used car
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September 2023 by Kelly LaBombard
Staff was friendly and honest. Would recommend
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September 2023 by Daniel Ene
Amazing service ??
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September 2023 by Adrienne Thomas
So far so good. Bought a car and love it. Hopefully she will keep running
