-
November 2024 by T Wild
I was recently in to sell some Apple products I had, along with a few items of jewelry. Everyone I met was kind, friendly, and helpful. The gentleman who helped me, he went above and beyond. I wish I could remember his name. (He is from Virginia) He explained everything along the way and helped me to get the best outcome for my items. Which helps a lot when in a financial situation. Thanks again.
-
October 2024 by Mike Loring
Beyond slow, ended up leaving before doing business, they could use some more staff
-
October 2024 by asbestos52
The Pawn 1 Staff at both the Tacoma and Bremerton stores are OUTSTANDING! I bought an item on-line from the Tacoma shop and Victoria did a fantastic job answering my questions and providing perfect customer service before and after the purchase. When she learned I live near Bremerton she sent the item to the Bremerton location, saving me a 1.5 hour round trip. The staff in Bremerton was respectful and polite, and also exceptionally customer focused. I will definitely do business with these folks again. THANK YOU AGAIN Victoria and Team!
-
October 2024 by Christopher Q.
Zack really went above and beyond to help get me the most money for my items and was very gentle handling my guitar! Give that man a raise! Other pawn shops better be put on notice bc Zack at Pawn1 is the gold standard for customer service and knowledge..
-
October 2024 by Daisy Marie
Jaden is The best ever !! She is always so kind and is so accommodating to my need ! I have been coming into pawn1 for a few years and the staff is Amazing!!
-
September 2024 by Simone Elms
Got an amazing deal on a nice pc and had the most amazing service from Jaden. She was more than happy to help me find the type of pc I was looking for!
-
August 2024 by Tom Hughley
They do good business here I drove twice as far as I needed to in order to do business with them after recommendations from friends. Jaden was super helpful and they pay a fair amount for loans. I would also recommend them for pawn or purchasing/buying their inventory.
-
August 2024 by Matthew Mason
Zack was very helpful with amazing customer service. Thanks again!!
-
August 2024 by viz new
I felt ignored and thay weren't rude but it def seemed like thay hated thier job or something I didn't have a very friendly experience I def dont feel welcome in there
-
July 2024 by RobTob RB
pretty amazing place they have good bargains and good deals. they respect people and are very nice and give you the best deals that they can. found 2 items that were nice
one for $400
the other for $800
Recommend coming there and will come back there again.
-
July 2024 by Valerie E.
Excellent service. Fair prices. Waaaaay better than the other one ?
-
July 2024 by Cade Uretsky
I've gotten both a bass and controller, both for very reasonable prices, both worked very well. Customer service was amazing every time I visited, even if it was just to look around. Jaden especially helped out a lot. Would definitely recommend.
-
June 2024 by Tim Devitt
I went to pawn 1 today to pawn a ring that I have pawned several times there before. Nakeisha tried to help me, but the assistant manager Sharee was very rude to me. I could not believe how loud, disrespectful unprofessional and loud she was bobbing and weaving her head, she told me they didn't take rings like that, and Nakeisha told her it was in last year and that I had 4 1/2 stars with them. in a loud voice again she said that she said didn't care, the people who wrote those loans probably dont even work there anymore and she was helping other customers now. It almost felt like she was egging me on to fight, but she was just trying to embarrass me.
I explained that me and my wife only needed a little gas money to get to the hospital in Silverdale. But because she didn't want to give me a $20 loan on a ring that has been pawned for more money several times, we weren't there at the hospital, when my wife's mom passed away at 4:26 this evening.
What good is it being a 4 1/2 star customer if you can't get just a tiny bit of help when you need it.
The people who wrote the loans before gave me the benefit of the doubt as long as I was in good standing.
Every other time I've been to this store was a 5 star experience
-
June 2024 by Gemma Kopecki
Great store where you can buy Asian product. Very clean and associates are very friendly
-
June 2024 by Juicce
Great happy staff Jaden is the best
