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November 2023 by Kelly Poole
They always make sure the packages are sent out and they resolve any issues beforehand.
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November 2023 by Carrie
I really like this business. They’re kind and welcoming when you walk in. I’ve never had a package go astray. The only thing I wish they do is open up on Sundays. Other than that I have never had a complaint or bad experience.
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May 2023 by WE HOKE
Need Notary help? Need witnesses? Need friendly people who know a POA from a lien? Such a good experience! All papers signed and notarized, photo-copied into sets, everyone so professional and experienced. Bonus: this is the place where local entrepreneurs can show off their goods and service. Can't find the button for six stars; they earned them.
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January 2023 by S D
Who closes for mail service on Christmas Eve and New Year's Eve 2022 when the USPS provides mail delivery on these days? Pak Mail does! Box holders pay A LOT of money to this company to process their mail and packages year round, especially on Christmas Eve and New Year's Eve 2022 (which WERE business days and NOT Federal holidays), but Pak Mail decided to close their doors for THREE DAYS each time, holding customers mail and packages hostage!! Not everyone can pick up their mail during the week, so they pay the outrageous mailbox fee to have their packages held behind the counter until they can pick them up on Saturdays...but not these two Saturdays! Now they have to wait until the following weekend before they can pick up their packages. With as many employees as they have at the counter most days, they couldn't get one employee to work the counter on these two days?
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November 2022 by Charles C.
The staff this morning was very quick and helpful. They wasted no time and very efficient when they helped me out. Very refreshing after FedEx and UPS had me running around their various locations just to be turned down every time.
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November 2022 by Natalie L
Spoke to Faith about a complicated transaction today. She is exceptional - bright, pleasant and an excellent listener. I look forward to using this Pak Mail.
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February 2022 by Sam Behrens
The woman working was amazing and helped notarized a bunch of our document. She was so helpful and kind! Thank you!
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September 2021 by Jessica Treacher
Every time I go here the employees are super friendly and helpful. I love that they have other products in store to shop for when you are waiting or perhaps want to add that extra something to a package you are sending. Definitely recommend ?
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February 2021 by Carly Montgomery
The lady that works at this location is one of the nicest people I have had the pleasure to be around, I feel like she went out of her way to help me with my shipping problems and it put me at ease. Thank you sooooo much!!!!!!!?
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February 2021 by Syed Husain Ashrafi
The staff at PakMail are the best. They are very friendly, patient, attentive, and knowledgeable with the product & services they provide. Highly recommended for all your packaging and shipping needs. They also offer notary public and mailbox services.Thank you, guys, keep up the great work!
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February 2021 by Faith Leftridge
Love this place! They have a fun assortment of gifts from locals, like Steadman's honey from Silverdale, and magnets from PAWS of Bremerton. Faith was at the front and answered my questions about the Wildflower honey I got which was what caught my eye and brought me inside the store. I enjoyed talking to her so much that I had to go back to thank her and get the Raspberry honey she recommended next! I love supporting small businesses like this, who also support their fellow small businesses. We need more of this in the world! They have found a gem in Faith and hopefully they appreciate that! She has a great way of engaging with customers and making them feel welcomed. Will definitely be going back when I need shipping services... Or more honey!
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February 2020 by Sophia Aguilar
Great Customer service and always so helpful. They have also recently added a gift shop featuring tons of local artisans. Very Cool!
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May 2019 by Julie Poston
I was wrestling with my machine at home for hours trying to send a 118 page fax...I was ready to pull my hair out and finally realized it's time to go to a professional! Faith was
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May 2019 by Hello There
I went there to get a 5 page document printed in black & white. They charged by $4.00. What a rip-off. I should have gone to the local library and paid 50 cents for a simple print out.
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January 2019 by Kim Bartlett
Most of the staff is incredibly helpful and friendly. However, there is definite price gouging and complete unwillingness to compromise or try to work with customers. They charged me about $5 to print a return label on a single sheet of paper, and that wasn't the only time we had issues. It would be great if another mail service came into the area to create some competition for them.
