November 2021 by Deanna Burt Tally
Akeem, a new employee in training, was phenomenal in more ways than one. He was friendly, quick, competent and professional. I come here a lot and he was definitely one of my favorite employees to work with! Cash America is lucky to have gained him as an employee on their staff.However, I wish I could write two separate reviews. An assistant manager (in training?) also worked with us and was exceptionally rude. I have met many of the managers and assistant managers in my time as a customer. I am always impressed by their leadership skills while teaching new employees. Christina (blonde hair) was exceptionally rude, not only to her employee that she was supposedly training but to me, as a customer. She had a huge attitude while teaching her employee, in a way that almost put him down. Definitely not good leadership skills. She also lacked the basic skills of good customer service, evident in the way she spoke to me.. Worst employee I've come across at Cash America, hands down. I'm not sure how she ended up in her position...but here's to hoping Akeem is promoted fast and can take her place.Thank you so much Akeem! Your professionalism and customer service was stellar!!!!!
November 2021 by Charlie Fredricks
Looking to pawn/sell? GO TO PAWN 1 it’s not even a mile down the road and they’re 100x nicer and won’t rip you a new hole.Looking to buy something? GO TO PAWN 1! These guys don’t care what you want (which is weird, given that’s how they make their money) it’s like pulling teeth trying to get ANY form of help in this store. I’ve gone in 3 times to buy the same guitar and walked out without it because I get tired of waiting an hour+ for them to take time away from absolutely shredding desperate people.They rely strictly on the principal that people need money and will come to them, so they don’t ever need to maintain any form of rapport or even be nice.
October 2021 by Blake Thomas
AVOID, not only does this place price gouge and refuse to negotiate (even when you show them you can buy an item elsewhere NEW for LESS), but they are quite trite as well. Bad attitudes are pretty prevalent here tbh.Also be careful that what you buy actually works! I bought an ampeg bass cab from here a couple years ago and I wasn't allowed to get it loud enough to test it properly. Get it home and find that it's actually blown out.It's just not worth it!
July 2021 by Mike Golden
My wife and I use this pawn shop quite a bit for getting good deals or getting rid of old stuff we don't want anymore. We won't be using them any further though after visiting today and seeing Kristina. She was extremely rude and flat out refused to try powering on items we brought to see if they worked. Never have I seen such unprofessionalism. If she doesn't want to work with customers then she shouldn't be customer facing.
April 2021 by Edward Myers
Don't get me wrong Cash America is a great place I bought an Xbox One S in Bellingham at Cash America for $162 after taxes here they're trying to charge me $280 for the same thing in Bremerton I don't understand how it Go graphical location can determine the price in a store that shares the same name but that's just me what the f*** do I know
January 2021 by George Heath
Bought electric guitar, banjo, bass, camera, binoculars, and two cheap but classy bikes. All the stuff was easy to fix, just a little TLC. Find a line, and wait for someone to help you! Neat place.
November 2020 by Vincent Ferrante
I will never shop here again i tried to get a watch from them that I knew they had sitting in the back and because a family member recently quit they raised the price on the watch before putting it back on the floor because they knew I wanted it so I sent my buddy in to buy it and they sold it to him for less then what I was gonna buy it for in the first place they have a really petty manager there
October 2020 by Michael M.
My stolen mountain bike turned up here 18 months after being taken from my home 30 miles away. To CAP's credit, someone ran the serial # and relayed its arrival to the authorities who eventually contacted me. And, the manager made the pickup process relatively painless. But lets face it, retrieving stolen property from a pawn shop is not an experience anyone is going to relish.
August 2020 by John M.
Wow, I mean it's a pawn shop. Just as a nasty, sleezy, and slimy of a shack you could find in Bremerton. I wanted to sell some old silver there for some vacation money and they told me silver was to cheap for them. Idk about you, a place that doesn't value silver is only after the high interest rates they make when YOU fall for their evil "pawn scheme". Stay away unless your a tweeker. To be fair, I only saw two tweekers selling "goods" at that time. I would stay far away, unless your a tweeker.... tweekers welcome.
July 2020 by Jason Veach
Wow! The absolute most rudest employees at this Cash America run into.
April 2020 by Roy McAlister
I've had good experiences at this Pawn shop. Bought two firearms from them and was treated professionally both times. People need to realize that a pawn shop is a heavily regulated business whose merchandise is comprised solely of used stuff brought in by strangers. Everything they sell goes through much more rigorous oversight than retail outlets who buy their merchandise at wholesale from licensed vendors. Pawn shops must wait 30 days before making any item available to verify origin of any item...the stuff could be stolen, could be fake/forgery, etc. Buying firearms, new or used, is a gauntlet of paperwork thanks to state regulations. I had two employees helping me for nearly an hour for each gun purchase...that's expensive man-hours to dedicate to a single sale. I have no complaints.
March 2020 by Roy M.
I've had good experiences at this Pawn shop. Bought two firearms from them and was treated professionally both times. People need to realize that a pawn shop is a heavily regulated business whose merchandise is comprised solely of used stuff brought in by strangers. Everything they sell goes through much more rigorous oversight than retail outlets who buy their merchandise at wholesale from licensed vendors. Pawn shops must wait 30 days before making any item available to verify origin of any item...the stuff could be stolen, could be fake/forgery, etc. Buying firearms, new or used, is a gauntlet of paperwork thanks to state regulations. I had two employees helping me for nearly an hour for each gun purchase...that's expensive man-hours to dedicate to a single sale. No complaints from me.
February 2020 by Genevieve Miller
Bought 2 items here here over the last several years a drill and a vacuum both had to be returned immediately because they didn't work properly. Most of their pre owned in store items are priced higher then they are new on Ebay or any other online store. They have lost my buisness
February 2020 by Angela Ingram
I have bought many things here. Great service and I love the prices. 100% would recommend this store to anyone. I was there today. I have 2 items on layaway and also bought a fan today. Both of my layaway items they came down on the price and the fan they came down.
November 2019 by Erik Bazell
Layaway is a scam they will screw you out of money if you dont make exact payments when they want you do not get 3 months they will sell it under you with no warning