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March 2024 by Kaweka Lee
I purchased a set of what I truly believed to be, 14k gold. It's what the salesman assured me of. Paid $293.49 only to learn, after Wife lost one, at the local gold scrapping place that they were absolutely fake. Would not purchase 1 single piece of jewelry from these people
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February 2024 by John Hogle
Took some 14k gold chains in they offered $40. I said no ofcourse went down the road and got $430. Id rate zero if it was an option
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February 2024 by Connor Toepfer
My shopping experience initially commenced on a positive note, characterized by friendly greetings from the lady behind the jewelry counter and another male employee who welcomed me upon my arrival. While exploring the store's offerings, I shifted my focus towards firearms, where I encountered a delay in receiving assistance. The female employee assigned to this section appeared agitated.Upon requesting to view a firearm, she requested our IDs. I placed my ID on the counter, thinking it was a reasonable gesture. However, she insisted that I hand it directly to her, despite her long acrylic nails making it challenging for her to retrieve it. Instead, a simple request to pass it to her would have sufficed without the added attitude. Following this interaction, I conveyed my dissatisfaction to my accompanying friend, to which the employee responded dismissively.
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December 2023 by Autumn Cook
Always get good prices for what I pawn. Chantelle is the bomb. Have never encountered anyone rude. Maybe I'm just lucky?
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October 2023 by Moonbeam009
Decent prices if you can catch a good sale. Clean.
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October 2023 by Daisy Menjivar
YOU NEED TO HIRE POLITE WORKERS with good customer service skills. My husband and I were there on Monday, we wanted to buy a couple of DVD movies and a laptop. We were ready to buy it or put it in layaway . We asked all the necessary questions but the woman who was supposed to help us gave us tons of excuses, she seriously didn't want to help us .She was saying we can't test the laptop because it wasn't charged then my husband wanted to test it she had an attitude she was getting increasingly angry with us for no reason. How are we supposed to but something if we don't test it? I don't know her name but I can describe her.. She's short skinny dark brown messy hair in a chignon, probably Mexican or Philippines has 2 Piercings on her mouth. Very Rude !!!
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June 2023 by Mackayla Womack
My husband and I came in and had some questions about a ring we have. The lady working up front (I believe her name is Krystal) was incredibly rude and short with us. I highly suggest hiring people that have better attitudes, especially working with customers. We will not be back.
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June 2023 by Matthew Casino
Terrible service they told me to bring in an appliance over the phone that "They would love to have a look at it". Then I get attitude for driving all the way there from a girl who says I'm very sorry for your inconvenience but I'm not the one who told you to bring it in. Horrible service and attitude when simple communication could have saved a trip, time, and hassle. Pawn 1 is just down the road and MUCH better service.
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May 2023 by Ian G
Terrible service they told me to bring in an appliance over the phone that "They would love to have a look at it". Then I get attitude for driving all the way there from a girl who says I'm very sorry for your inconvenience but I'm not the one who told you to bring it in. Horrible service and attitude when simple communication could have saved a trip, time, and hassle. Pawn 1 is just down the road and MUCH better service.
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April 2023 by Tanya Gutierrez
I came down to see about selling a ring so I could get my water turned back on and the girl that helped me was amazing she was so helpful and nice I will definitely come back here again her name is scar she rocks
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April 2023 by Brooke K.
If I could give no stars I would. They will completely low ball you and try to lie to your face.
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March 2023 by Traveling Zombies
Beware of pressure washers, they only pay up to $45.00 and don't test them but will be happy to make a profit at customers expense. They pay minimal on everything and manager is snobby rude.
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January 2023 by Brian P.
Don't bother going here. Staff is rude and unfriendly. Expect long waits as staff is unable to multitask!
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January 2023 by Doug Murphy
The manager Becca and her employee glasses and grn hair I believe. Where amazing on helping me get a loan. Very friendly and just so helpful with everything. I will definitely recommend this place, it's a lot cleaner then most pawn shops.
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December 2022 by kathryn olalde
I'm being charged extra fees because they weren't open on Saturday (due to bad weather)or Sunday (which was just informed they've been closed on Sundays for over a year! Even though online and front doors show otherwise)Very unprofessional, charging customers when we're not at fault because you didn't show up for work.NEVER dealt with a pawn shop like this.
