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November 2023 by 1 2
Don't do it! This place is a scam. They'll sell you a car telling you there's absolutely no issues or mechanical problems with it, then you'll find out there's thousands of dollars of major mechanical issues. Look up online reviews, look up BBB reviews on the company, you'll see. Yes you'll be able to get a car with bad credit, but you'll literally pay them more than double what the vehicle is actually worth.And the warranty is a joke, good luck getting anything covered by their warranty.
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August 2023 by Autumn Wallace
Sooooo we've been with these guys for over 2 years at this point! We had one vehicle die and they took it back and gave us as much as they could offer for trade in even though it was DOA!! We then got one car zero down and it was low mileage. I was sooooooo excited that day I had a new car I could share with my son YIPPEEEEE. I park everything is just fine.......twelve hours later(in my SpongeBob voice) I was going to take my kiddo to go shopping because you know new car excited to share with the kids. I turn on the car and shift into reverse and it no workie. I'm pressing the gas and I'm stuck but I get out and it starts acting funky. This was a Sunday the day they are closed. I take the car back to the dealership and go in the next day. They took the car back and put us into a dodge dart. It was pretty easy and they were not a holes about it, they also treated me as a human not a pretty little lady who knows nothing about cars. It was by all means a pleasant experience through and though. The cars are not perfect by any means but if you test drive it they will let you also do the best they can to take care of you just make your payments on time and you're credit will go up and you get to keep it after it's paid off.
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August 2023 by Kalanis P.
Don't do it, I get it you need a car but trust me there's so much better places than here to get a car, their warranty is shitty it barley covers anything. You have kids? Struggling? Don't go hear you'll be spending thousands on sh** they won't fix or cover
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July 2023 by Krysta Johnson
Car Hop, I am disgusted in the manner your sells representative talked down to my friend. Nobody wants to buy a car from a representative who has the nerve to say, " I am not here to meet your wants. I am here to help you meet your needs." If she does not like what your lot has to offer, it does not mean you can pressure her into something she does not like, just so that you can make your commission. SHAME ON YOU!
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June 2023 by Sage Brady
Wouldn't ever recommend this place. They sold my girlfriend one of the most dangerous cars to even think of putting on the road. Not even two months into having the car, not only was there a bad gas leak and blown fuzes, but the brakes and rotors were horrible!!!! After not even two months?! My girlfriend had called to complain about the brakes, and they stated that they don't even bother with brakes. How are you going to sell a car with bad brakes, and not warn someone ahead of time?! If you expect to buy an actual safe and reliable car, this is not the place. Hope they have a good lawyer
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June 2023 by Ronald Mclemore
Went down to trade up and was told I couldn’t due to my co buyer having had to file bankruptcy. Then was told I could get a new loan and have another payment. I have been a loyal customer for 4 years and not happy I’m having to go through this. I was wanting to upgrade and not downgrade.
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May 2023 by Erin McKibbin
Paul was very helpful. He was able to get us into a vehical that fit our needs quickly!
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April 2023 by Cassandra Jackson
Paul is amazing! We came in looking for a second vehicle and found one in our price range. He was very helpful and answered any questions we had. He also never pressured us to buy like the experiences I've had at other car places which is a huge deal for someone with horrible anxiety
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February 2023 by velma smith
love my ford escape me and my husband is buying. runs great. paul and every one there is so nice and polite they make you feel at home. carhop got us into a car that day and it surprised us and we are so happy still . paul let us decide which car we wanted and he worked with us on everything we needed to know. carhop is awesome and we thank you paul and car hop .
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January 2023 by Michael Heinicke
Great place for first time buyers with no credit the people there are super friendly helped me find a vehicle and get in it super fast
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January 2023 by Tara Phillips
The guy that helped us was very nice and you could tell he wanted to help us. We test drove two cars that were both in terrible condition. They don't bother even cleaning the cars before you get in (had nicotine under my fingernail for a day from trying to open the center console). Not even a car wash.They both had Check Engine lights in and both needed an oil change. Broken buttons and filthy interiors. One had a windshield with a huge crack which of course they wouldn't replace prior to purchase.Not only that, the employees are forced to do a lame, outdated binder flip book to explain how they work. Their computers are running on DOS or Linnux. Upgrade your computers!! I feel bad for the employees!You have to pay biweekly like payday loans and they won't give you a free oil change or even car wash.We ended up going to a real dealer and getting a newer car that was clean, less miles and didn't have to deal with cheesy videos.If you're completely desperate with no money down and a negative credit score, maybe. Otherwise, save yourself the time and go to a regular dealer.
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November 2022 by Kelly B.
I had a person from here call me over and over and text me trying to get me there , I told him I don't want to waste my time , or get my credit dinged , he insisted !!!!!! I come in that they could help me , do I did ! Then I did and they saw me standing in parking lot , and after they were opened like 15 min , the sign still says closed . I finally called them ! They rudely just said yeah we're all here , I said well I've been here 15 min and no one came out ? I was told one guy had a late night cause if his baby , so they run my credit and tell me to wait outside , and I just finally said I gotta go cause they lied. tgen they never called back at all lol can I report this , the cars all look gross and dirty and unkept
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November 2022 by Marci Wiegand
Bought a Chevy blazer there a while back. It kept breaking down because they only allow junk yard products from across the country for repair so repair shop wouldn't warranty work. Don't recommend anyone buying from there. It would be better just to take the bus.
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November 2022 by FallingStarr Boutique
Paul was a great help and explained everything perfectly. I've always had bad experiences at car places with them being pushy and seeming like they just want the sale but Paul was there for my needs not a sale!
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November 2022 by Elizabeth Abaja
CarHop is good we had we both vehicles from them so many years this is our third vehicle we bought from them and it's been success thank you very much CarHop getting us a car for so many years
