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February 2024 by Ilona Spencer
The girl at this store was very helpful. Last time I was in she went out of her way to help me.
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February 2024 by Hard Worker
Walked in and the worker/ owner of some sort was smoking inside the shop. Such a waist of time and energy. If you want good quaility phone service with good customer support I DO NOT suggest this store.
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February 2024 by Rachel Robbins
Dear Boost Customers: when buying a new Boost Mobile Device go to Walmart because they are cheaper for the same phones. When you need to re-up service go to Walmart and purchase a reboost card. If you pay online, over the phone or at the store for your monthly service they tack on an extra $4 for the "processing/convenience fee". Also "unlimited data" should mean unlimited data. Their data is ALWAYS limited no matter the misleading "catch phrase" on their reboost cards. Hasn't boost heard about the class action Straight Talk lawsuit that happened over misleading marketing? Yeah...they lost. Customers, be sure to read that "fine print" so there are no surprises later.
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January 2024 by Melvin Johnson
Great phones
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May 2023 by Jeanne Terry (MaMa)
Rude customer service
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April 2023 by Juan Galvez
Hunter is a great asset to this company punctual guided me though the process had a great conversation as well
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March 2023 by Keri Riggs
Cecelia was terribly inconvenienced and "put upon" having to add the money from already purchased cards because it was a "hassle". This, after a cyber security issue that WASN'T going to cut off our service(the boost website claimed) due to a payment that, because of their issue, we were unable to make.Isn't this supposedly unpleasant task just an unfortunate part of your job?
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March 2023 by dakota
I got a new phone here after i dropped my old one in water, the guy who works here is rlly nice I'd highly recommend the store I'd also nicely decorated and you can tell they genuinely want to help you?
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March 2023 by Jennifer Works
Showed up at 10 am on a Saturday and waited almost an hour. No one ever showed up to open.
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January 2023 by Mikey Hambleton
Wheaton way has a man named Hunter. This guy is the most efficient, amiable professional one has ever met in the mobile market. I recommend this man and his business above all others. Stellar example of over the top customer service, and genuine congeniality. Mike HOn
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January 2023 by Netflix Trial
Good luck getting them to answer the phone. It always rings and then a noise that sounds like a fax machine will pick up. No voicemail at all or any info that could help.
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August 2022 by Pyoung-Ki Yi
I called and they wouldn’t tell me the activation fee price. He kept saying “it depends.”I called another boost mobile store and found out right away it’s $35. A boost mobile store nearby my place is also $35. I was told this price is going to generally be the same at every store.They could of told me over the phone instead of continually suggesting I come in to the store. One of the reasons we have technology, like a phone, is so we don’t have to drive around; we can call.This non-customer friendly business tactic turned me off.
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July 2022 by Misty Coker
I've always had such great customer service here. They have made my transactions quick and easy. Very welcoming here. I also love my phone plan I have with my family. We've got su h great reception and service within many places we go. I highly recommend the boost family plan. ? it is the cheapest I've ever had and with great service.
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April 2022 by Tommy Coleman
Called to see about why my account had money but somehow my payment was late. Repeatedly hung up on and then sent directly to hold with no explanation then repeatedly forwarded to a fax machine. Very poor customer service.
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March 2022 by sharla hardee
These guys always take great care of me. Thank you for excellent service. I appreciate you??
