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November 2023 by Rhonda Stetson
Stacie was great about moving through the process of checking me in.She didn't forget one thing plus she was friendly and kind!!
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October 2023 by D H
Stacy was mostly always there and would always wave hello to us as we stopped to enter the gate. Wanted to comment on her great attitude.The grounds were always clean and tidy and I experienced no water leaks or mice problems.
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October 2023 by Barbara Lynch
Staci Oakes was more than professionalShe was very helpful and kind in finding the right unit for me, and showed me 3 different units before finding yhe right one. A good experience!
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April 2023 by Christian Grunden
I recently retired from the military and had to find storage for my family of five. I called every facility within 10 miles of me, and happened upon Viking Storage. Not only were the prices the best for a large 10'x30' unit, but the customer service was top notch!I called on a Friday morning and agreed to meet Staci, the Manager of Viking, at 3:00 in the afternoon. Things came up and I didn't arrive until almost 7:00. I didn't realize the office was about to close, so I apologized for being late and offered to return Monday. Staci said she had the time (even though I over heard a call she received to put her dinner plans on hold to assist me) and proceeded to give me a tour of the Facility. (in the pouring rain no less) She discussed security, the excellent hours you can access your unit (6am-10pm) and sign paperwork. When all was said and done, it was after 8:00, and I had a affordable storage unit for my family.If excellent customer service, security and affordable prices are what you want, look no further than Staci and Viking Storage!
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February 2023 by Lynn E
I have used Viking Storage for almost a year after I downsides my living space. I call almost every storage facility within the area; I didn’t want to be forced to move my things twice because it didn’t work out. The unit was temperature controlled and troublefree and most storage units in the area were priced similarly. The deciding factor was customer service, namely Stacy at the Hwy 303 location. Stacy has gone above when it came to customer service. For instance, the night I accidently lost my keys while repacking my unit. Stacy quickly grabbed a flashlight and stayed until I found them. that solved the problem. Also, the night I overstayed my welcome (stayed past access hours) and was locked in. If customer service, security, and price are factors look no further; Viking Storage & Stacy are the way to go!
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October 2022 by Psyar7 (Pstar 7)
Excellent customer service. Ms. Staci is friendly, professional, & helpful.
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June 2021 by Travis Vandebrake
The lady at the desk was very polite and enthusiastic and an overall charm. Best prices I found after looking, units were clean. Can’t ask for much more. She seems on top of her game.
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June 2021 by Kingz PHO3NIX
Called to ask information regarding storing a vehicle and some household items. In the middle of my questions, the lady on the line seemed to be irritated and hung up.
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May 2021 by T Skinner
Updated review (and lowered rating)30 April:Cleaned out my unit on the 28th, left some items to pick up on the 29th and scheduled a dump run for the 30th.Received a call on the morning of the 30th threatening to charge me an additional month if I didn’t remove everything before the end of the day. ?? I had removed the lock on the 29th because all that was left was the garbage for the dump run and I wasn’t worried about anyone stealing “junk”. Why would they open my unit before the 1st of the month? And they couldn’t wait until the end of the day before calling and leaving a threatening message on my phone? Definitely won’t be using them again.Since the new owners bought the storage facility, our rental fee has increased several times (twice in one year) and is now sitting at almost $200 for a unit that cost me $99 to move in and gradually increased over the years (had been with the previous owners over 10+ yrs). I realize "supply and demand" is real and alive but an increase of $29 every couple of months is unrealistic so I'm building a shed and storing my own things.
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May 2021 by Mary Sevilla
SherDel always a great staffperson to deal with, cheerful & helpful. I obtained a new unit yesterday.
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August 2020 by Raven -Heather Williamson
We had a great experience getting our storage unit. She was extremely helpful and showed us the unit to make sure it would fit our needs before we signed the contract.
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August 2020 by Bekah Armstrong
Prices are fair and staff is extremely helpful! Shirdel was very polite and pleasant to talk to. I did not feel shirked away or ignored by any means. All my questions were answered. Glad I picked a local business
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July 2019 by Viola
Priced reasonably, friendly
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October 2018 by Kevin Pohl
Quick fast and friendly I will be back!
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October 2016 by Cutie Pie Racing #5
Its all in the name, this really is the best storage. I used a unit for a short time and for the staff member to be incredibly helpful and courteous. The unit was clean and I think my moving helpers we the loudest thing on the lot. I will definitely use this business again and recommend the to anyone who needs a storage unit.
