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February 2024 by Awesome Adria
Return policy sucks I won't ever give Autozone my money again. Been trying to return a lousy tool for almost 3 months now. The first time I did not have the receipt because we thought the tool would be under the number which it wasn't. A couple of months later I found the receipt and now I'm being told it can only be refunded to the original card but the person's card that I used is in the military and is overseas. I don't want no store credit I should have had him dispute the charge because they suck. The customer service from the manager and regional office sucks. I will take my business to O' Reilly Auto part from here on out. I have not ever had such a hassle doing a return at an auto part shop. Just greed.
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February 2024 by Bryan Bilbo
I called your store in Bremerton on 6th Street. The clerk on the phone was not really happy sounding to start off. I asked if I could pay for some RTV high temp red on the phone. Because my family members freeze plugs came out and I am in a different town. I wanted to use my card or even pay for it on the web sight. He said they just can't do that. That is so lazy. I was in retail for decades. Store manager at the Bon now Macy's and at Nordstrom's for 25 years. WE NEVER EVER SAY NO TO A CUSTOMER,!!!This is why you are below West bayAs well as O'Reilly's. When we in need of auto parts, most people will think of an auto motive store. Most people will never think of auto zone first. Because your service is substandard and questionable at best.
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January 2024 by Robin Aguiluz
Badly needing rear brakes fixed. Gave me the wrong product. I'm super bummed. Not a good start to the new year.
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December 2023 by Carl and Marci Wiegand
Local automotive store with competitive prices
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September 2023 by teddy f
Do not come here! Push your car to the next auto zone if you have to! They couldn’t jump my car because apparently no one charged the portable car jump and the guy “helping” us made it seem like our fault! In retrospect super funny, but in the moment I was so pissed. You had one job!
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September 2023 by Bradley Grubham
The 6th St AutoZone has always been helpful and competitively priced for what I seek. They are my go-to, walk-in, auto parts store.
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July 2023 by James Listoe
Clean store helpful and knowledgeable employees all in all a good visit
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July 2023 by Arla Rihtarich
I brought a hose in that I needed and he looked in his system said it's not in there that was it great thanks for the help?!
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May 2023 by Daniel McAlpin SR
Good I'd your in a jam and can't wait peixes are jacked up 300 percent more from online prices for same product
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May 2023 by Joy Anderson
Glad they are located so close to our home. Friendly helpful staff.
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March 2023 by Gilbert Paiz
The asiatic Guy that work there he run me out the store only becouse im i hispanic i will never go back the asiatic guy is rude:( is horrible that People hummillate me for your race.
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March 2023 by Karinna Doyle
Was super helpful and kind and helped my mom out in her new car battery ☺️
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February 2023 by KC Jones
Been going to that store forever I always get what I need prompt service great attitudes in that store
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February 2023 by Amber Mersino
Very helpful. I’ve made use of their code reader several times. ?
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February 2023 by Miss A
Jacob m .. was actually really rude.. I only needed a head light and help putting it in. I didn't have the tools to do so on my own so I needed help. Jacob said after 4pm they don't help w anything. I said ok that's weird I've never had that happen before. Honestly the other guy was awesome but Jacob couldn't even tell me what a danm wrench was. I knew what it was but was upset so I couldn't explain what I needed, I ended up buying the light and leaving with my high beams on due to the lack of help. I come here often and Honestly won't be back after 4pm.if I need actual help with anything that I can't do on my own. Why would you offer help and not actually help .. makes no sense.