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February 2024 by Sharron D.
Looking for Super Bowl supplies they have them. I went in for deli salads and lunch meat for my client. Apparently it was not good to I g. There were two employees having a serious conversation and it was more important than acknowledging me or wanting to wait on me. I started to walk away but I waited a good 3 minutes just like g at them and they did not seem to care. The store was very busy and no one e else was in the deli are beside those tow guys. Well when one of them with an attitude looked at me I pointed to what I wanted and the. He wanted to o refill the container. I said that's enough just a small amount, he slammed it in the counter and turned to his friend with a smirk. I asked about another item and then said you know what never mind I don't deserve to be treated this way. I walked out and left all the items I was going v to purchase because of his rudeness. I'm sure I will n er return to this location. It was very dirty and not good and very expensive. I hope the employee gets his attitude together and does not treat others this way. I started not to comment but I wanted the manager to be aware of this behavior happening in his store No more for me. 1/5 because they have Super Bowl display.
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June 2023 by zoe b.
BEWARE, when using the f/m app, the price of the digital coupon on the tag under the product may not be the price you are charged! you frequently will be charged the regular price. i was over charged $2 for a bag of coffee. if i wanted a refund, that is the advertised digital coupon price, i would need to stand on line for probably 30 minutes in a long line at customer service. i've reported bait & switch pricing to a f/m manager to no avail. guess i just have to stop shopping there, the problem continues. just beware, double check if you are using digital coupons. I would like to see one of the happy cartoon FM shoppers, on their TV commercial, realize they were overcharged and go stand on a long line to get their $$ back. Truth in advertising!
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November 2022 by Matthew M.
Today I was tricked by their marketing. I thought I would receive $10 off a bottle of Bailey's if I purchased a second bottle. Turns out I didn't read all the fine print, which required me to go through an online process that didn't work for me. I asked the manager if Fred Myer would honor the deal and they said, "no." $10 is a lot of money, even Fred Myer won't give up $10 to make a customer happy. This really irked me, and in my frustration over the store's pettiness I ended up not buying the bottles.
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September 2022 by Jim R.
Do not buy beer, wine, or liquor at a Fred Meyer. It doesn't matter if you are 21 or 101, they will want to scan your ID. When you're the far side of 70, it is a boatload of BS. There are other places with comparable prices that will treat you better.
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September 2022 by Raj S.
Wow this shop is awesome . First timer . Never went to any Fred myers in US . They don't have Fred myers in east coast . I actually went to buy a SD card for my camera , but they had so many other things . It was almost like a Walmart super store ! The electronics shop was small but I got SD cards for a super good discount . Better than Amazon price . They had all other groceries and daily use items . They also had wine/ beer etc. service was good . Billing was also quick . Liked it overall...
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June 2022 by Ermias W.
I bought a product from this store for $44.98 but when I got home the item was missing. I called the store to find out if the cashier still has it. The customer service who answered the phone told me to come back to the store with my receipt so that I will get a refund or replacement. When I showed up in the store with my receipt, the customer service representative looked at me suspiciously and refused to give me a replacement or refund. I complained to the head quarter and the store manager, Jennifer was advised to contact me and the resolved the issue. She never did but on my second call they connected me with her but she was rude and unethical. She treated me disrespectfully, some not expected from a store manager. First she said to me the packager put it in the shopping bag then she said to me she put it in the box. Two different stories. When I called first I did not ask for replacement, I simply want to find out if the cashier still has my purchase. If the answer was NO, that was the end of it. I would not bother to drive back 6 miles to the store. I would not go back to Fred Meyer store again specially when such racial profiling attitude is clearly seen in their employees on top of their pricy products.
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November 2021 by Babu G.
Today I had to pick up my medication and go to Fred Meyer Pharmacy. I was the only one standing in the line and it took fifteen minutes for the pharmacist to show up to hand over my medication. There was another pharmacist working in the drop-off and probably the manager and he did not alert the staff to come and serve the pickup line and there is no way I can ring a bell or something to indicate I am in line. When I asked the staff for an explanation, she said she was busy inside and they are understaffed. Total waste of time.
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August 2021 by Julie G.
1st time to a Fred Meyers. They don't have these in CA near me. Prices were not inexpensive and the ambience is different with a hodgepodge of stuff. This location felt like an older store. The neighborhood and parking lot felt dated. They do have self check out line which is good.
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July 2021 by C. N.
They sell expired food. I bought a bag of Pita Chips on JULY 27th that expired on JUNE 29th. I didn't realize this until I got home. I was told to drive back to the store, in 4pm traffic, for a refund. What?! I was also told they have a "system" that notifies them when food has expired. Well clearly that system is broken and the employees are lazy. How do you not touch a section of your grocery store for at least a MONTH?!
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May 2021 by Andrew M.
Fred Meyer Pharmacy is running a scam on COVID-19 vaccines. They tried to turn me and my wife away for not having insurance cards on us when we arrived for our appointments for our second shots. We didn't need our cards when we got our first shots at a different place. We weren't even asked about insurance for the first shots. The appointment confirmation email says to bring your card if applicable. For COVID-19, it's not applicable. Taxpayers paid for the development of the shots and paid for the distribution when they became available. We paid for everything but Fred Meyer wants to make some money on top. I offered to pay cash but they wouldn't take the money because they're not allowed to charge for the COVID shots. What they're supposed to do is bill the government for an 'administration fee' if someone doesn't have insurance or proof of insurance, but the government probably pays a lower rate than a private insurance company. However, if Fred Meyer can't bill an insurance company (as was the case with us), they would rather have us leave without getting the shot. They finally agreed to provide us with shots when I made a scene. We are fortunate because we work from home and didn't have to take the day off or anything like that. What about people who had to take time off work but got turned away for not having insurance? Will they try again or simply go back into society unvaccinated and put others at risk? It's not their fault as they tried to do the right thing. Rather, it's the fault of Fred Meyer who's trying to run a scam and get that COVID money $$$ I wonder how many people have tried to get shots and got turned away by Fred Meyer while 600,000 Americans have died? Shocking.
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February 2021 by Tanis L.
My mom and I stopped at this Bothell Fred Meyer on Friday the 5th of February 2021 to get some miscellaneous supplies after stopping by the Bothell Feed Center to get some feed for the birds and other backyard critters. The store is well laid out and the aisles as well as sections within the store are well labeled. The ceilings are tall which is nice because it allows for signage indicating different sections of the store such as household, groceries, and hygiene. Each aisle had its own signage as well. The floor plan and aisle spacing made movement easy even with others in the aisle, not too tight a fit. Workers were friendly and warm in their interactions, and merchandise prices were good. We found everything we were looking for except for Gouda and a specific type of razor heads. Apples were in abundance in the produce section and the Gala Apples I picked out were perfectly ripe and taste delicious. The other apples looked fresh as well. Bathroom and household cleaning supplies were straightforward in finding. The parking lot is large and easy to maneuver in and out of in a compact car and the restrooms were very nice and open even in these COVID-19 times when my mom and I stopped. In the women's restroom at least the doors were full length which is nice in preventing uncontrolled children from peeping on you by putting their head under the door without your consent while using the restroom. I appreciate the store's respect of its customers' privacy.
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December 2020 by Brielle D.
First of all, I have always liked Fred Meyer and enjoyed going there. That being said, I will most likely never go back (at least to this specific one) because while in the checkout we saw a mouse peeking out then run across the floor. The cashier said there always seems to be one and that was very unsettling. It may be difficult to control things likes this, but a mouse in the store is quite unsanitary. There has to be some kind of thing they can do to prevent this. After all, it's where food is sold!
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October 2020 by Poonam J.
Freddy !!!!one of the awesome grocery store with reasonable price product i ever seen. Keeps all seasonal items.very well maintained.Highly recommended store!!
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August 2020 by Alakake K.
So far this summer season 2020, I've visited this stores Meat Dept., in response to their advertisement. The first visit they offered bone in Ribeye. I arrived on Saturday around 8:00 AM. They didn't have any in their shelves, so I went to ask the butcher. He told me they had them in the back and were packaging them and for me to return in 30 minutes. Well, 30 mins later they still had none, so back to the butcher I went. I had to wait 10 more mins until I was given a pack of 2 but they were boneless not as advertised. Second visit I went for their Flanken short ribs, same story...they were preparing them in the back...come back in a few. Third visit today .... they didn't have any of the advertised special and for me to come back later. This was the last straw hence the 1 Star review. I don't understand why they wouldn't have items that are offered in their advertisement pre-prepared and have plenty in stock. Poor planning, poor management or maybe low morale and the management and employees just don't care. There are other stores in the area that are superior to FM. I won't be fooled again and drawn in with their advertised special
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June 2020 by Beca K.
This place is gross. No social distancing, people working standing close to each other and close to me. No one wiping down the carts, nor the card reader, nor the self checkout or any other surfaces. I had to ask for them to wipe down the self checkout before using, which put me in an awkward situation. People are walking around with no masks. This is a huge contrast to grocery stores who take health and safety of their workers and customers seriously, such as Trader Joe's, Costco, and Whole Foods. To make it worse, their pick up options are unreliable and expensive.