-
February 2024 by Chuck M.
I have been with Nancy for four years now, and no matter what happens, she is right there to help and come up with solutions to home and auto insurance needs. She also goes above and beyond explaining umbrella policies' importance in protecting your assets. We will continue to have a long relationship! Just the best!!!!!!!
-
June 2023 by Rachel I.
We simply could not have done better than to select Nancy Pipinich's agency. Everyone who works there is responsive and customer-focused. We have been with her agency for years. State Farm rates are good, but it is not only the rate, but the service that counts. There is a reason everyone recommends the Pipinich agency. We certainly do!
-
March 2022 by Sherry A.
While I was talking to Nancy Pipinich today about possible actions to take regarding my insurance questions, our talk wandered over to reviews and what they're for. I realized that, despite being a client for many, many years, I hadn't written a review. "Being a client for many, many years" says it all. The service is knowledgeable and personal. At least every year we go over my policies to make sure everything is relevant and up to date. Nothing is done without a reason, and those reasons get explained. All the choices are mine without persuasion. I trust the Pipinich agency to look out for my interests, and that's worth a lot.
-
November 2021 by Tellme O.
We bought car insurance from Nancy, and almost every other month the prices would arbitrarily change. One month it was a little over 100 dollars, the next month it would be over 400 dollars, and now it's over 900 dollars, and ALL without any explanation or justification. They just charge whatever they like. On top of that, they told me I would qualify for a student discount if I did well in school, almost 1.5 years later, I'm about to graduate from school, and they still have not added the discount. I was also told I was not a state farm customer when I tried to get towing for my car, after paying thousands for Statefarm insurance. I highly recommend you STAY AWAY from this insurance branch unless you like them constantly charging higher insurance prices and constantly messing up your insurance.
-
June 2020 by Angelique H.
Nancy and her team are the best! Always willing and able to answer any question or concern I may have.
-
May 2019 by Steve B.
The Pipinich Agency has great service and the State Farm insurance coverage is affordable.
-
April 2019 by Koveh T.
I had a bad experience with these guys when i first moved here, but they have really turned things around. Friendly and kind, they go the extra mile.
-
February 2019 by Nausheen K.
My husband and I have our home and jewelry insured with Zermin at State Farm in Kirkland for over 5 years now. This location is seriously the Nordstroms of the insurance industry. Their customer service always exceeds my expectation. Zermin is one of the most responsive individual I know. She always gives us unbiased advice. Zermin is always attentive to our needs and answers our silliest questions. When we were robbed and heartbroken and completely blank & lost, State Farm was there for us. Zermin's claims team released the replacement cost check within 5 days of submitting the claim. We were stunned!! The loss was incredibly overwhelming but State Farm helped us survive it.
-
May 2018 by Camille B.
Nancy Pipinich and team give 1,000% when it comes to service and information. They were all such a help to me and my daughter. I was impressed by the way she went over each document, commenting and explaining each item. I would highly recommend this agency for all insurance and banking needs.
-
September 2017 by C G.
As an agent in the business I can attest to Nancy's dedication to State Farm and her clients. I would highly recommend Nancy and her team!
-
March 2016 by Debbie L.
A shout out for Sally Rutherford! She saved me over $100 on a business insurance. Her research for it, explanation of all my options and genuine interest in me and my needs was a great experience. It's good to know I can really trust in her knowledge and interest in the world of insurance.
-
September 2014 by Laura B.
The customer service here is amazing! I made the mistake of switching because I thought I could get a better rate...boy was I wrong! Not only did it turn out to be the same amount, I always got an automated system when I called, and no one cared about me! Sally Rutherford, and agent at Nancy Pipinich walked me through every step of canceling, and then re-opening when I came running back. Sally has walked me through many mini-crisis in my life regarding my insurance, and I can always count on her to give me sound, honest information. Thank you Sally and staff! I know I can always count on you!
-
September 2014 by Anne H.
Need customer service? Keep looking. I'm moving from out of state and needed to make an insurance change- they told me to use my insurance agent from ANOTHER STATE for car insurance in Washington.... And the office wasn't even busy. find someone who wants your business.
-
June 2011 by Taj H.
My family has been Nancy's customer for over 10 years and we have stayed loyal to her because of her genuine care for what's best for our family and her knowledge of how to best provide what we need. She is more than a "good neighbor", she is a trusted advisor and a friend! Taj Hayden
-
February 2011 by mishelle C.
I love Nancy . We have had her for our insurance for over 10 yrs. My mom uses her and she has been very happy too. Nancy is easy to deal with and her office support are very friendly. Even though we may be able to get cheaper insurance elsewhere. We would not even bother. You just do not get that great customer service these days like you get from Nancy. That is very important to..
