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August 2023 by J. Scott Fiser
It's a small shop. They call themselves Leon's now. I'm not sure what's going on what their name, but I went in for a 2008 Audi A3 air conditioning issue. They did the work for nominal pricing. Their labor rate is lower than other shops but it's still an expensive repair. They noted two other problems that are real problems and they provided an estimate. But they didn't force the work to be done. So for the next issue I think we'll go back and see what these guys estimate.
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November 2022 by Dave KI7VLV
Competitive labor rate. Great customer service, including communication and options. Had to come back as something required extra torque to stay quiet.
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June 2022 by Gary Fowler
5 star service and very smart maintenance. Thank you so much
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June 2022 by Roberta Hamm
I would highly endorse these folks. Honest and forthcoming about problems. They want nothing less than for you to drive off happy and in a safe vehicle!
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June 2022 by Nathan Reyes
Friendly staff. They will not tell you a lie like most car shops. They are honest. I highly recommend them!!
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March 2022 by Joel Johnson
Honesty, hardwork and integrity are the standout qualities of this business.
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February 2022 by John H.
Northwest Automotive is one of the best car and truck repair and maintenance shops I personally have been to in years. Raoul is wonderful to work with along with both of the 2 Brian's. They are courteous and kind and keep in contact with you if they find anything else has come up while your car or truck is being repaired or serviced. We are making Northwest Automotive our go to car and truck repair shop from now on for all of our vehicle repairs and servicing. Please give them a try. I guarantee you will not be dissatisfied. Truly a great repair team. The Best!!! John
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December 2021 by Kyle
Life saver. Big thanks to Northwest Automotive Inc for diagnosing and fixing all of the issues with my headlights/fog lights/running lights on my 02 WRX. My hands were tied because I don’t know much about electrical. They are very informative, answered all of my questions, and kept me up to date along the way. Great customer service and got it done the same day I dropped it off. I’ll definitely keep them bookmarked and will be returning if/when needed.And to top it off, they also painted my battery bracket red to match all of the red vacuum and coolant lines my dad and I just installed. I didn’t even ask for it, but it looks great and I’m glad they did. I noticed it later after I got home, so it was a nice little surprise to see. And yes, it’s a small detail, but to me shows their attention to detail and awareness for their customers to provide the best service they can. Thanks again.Highly recommend!Services: Electrical
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October 2021 by Jeremy F.
For decades I have been taking my vehicles to NW Automotive and I highly recommend them. Doug and Raoul have taken care of me from poor student days to family man days, and they earn all the trust that their customers have in them. Looking for straight shooters, no bs, and transparency in all your auto repair and maintenance dealings? I found that and more with Doug and Raoul.
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May 2021 by Craig Everhart
We've brought our one and only family car (shared by the 3 of us) in twice now and all the prescribed work was done well as promised and in a very timely manner!
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May 2021 by Josh Jordan
Great place always do well
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April 2021 by Karin Lindae-Fregoso
They are always great with our vehicles!
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February 2021 by Robert Lee
Good honest people I trust
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December 2020 by Tami White
Northwest Automotive is amazing. I've been a regular customer for two years. They are currently helping me with my second car purchase during that time.
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December 2020 by Manthan Thakker
The rates are more than the usual market rate. I had no option because of a complete breakdown and towed here. however if you do have an option would suggest to take your business elsewhere. For a big repair it will Atleast save you couple of 100 dollars. I checked elsewhere and the quote these guys gave was 250$ more!The labor cost is unnecessarily high and the person is not very helpful and friendly and wants to charge you for everything possible that too more!
