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April 2023 by DC Gordy
Well kept, clean, seems secure
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October 2021 by Katie Hardy
Great place. Very nice people. Kind of wish there was a bathroom seems like every time I get started cleaning my storage gotta pack it back up.
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September 2021 by Mellysa Clauder Lysa JoneSmith
So far so good. Manager is very enjoyable to interact with.
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April 2021 by Mellysa Marie ClaudWalker-JoneSmith
So far so good. Manager is very enjoyable to interact with.
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February 2020 by Jen M
Place is great. Havent had any issues yet. Great start up discounts and very friendly real people working behind the counter.
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April 2019 by Phil Smith
Great facility that is well maintained and clean.
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June 2018 by ZigZig
I have been renting here for 2+ years and have no complaints. The staff is kind and very helpful, the units are clean, and I feel safe on the property.
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February 2018 by Cassie Crealock
Kind owners, clean space. Great security
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February 2018 by Jimmy Brown
Under new management has really done wonders with an already great place. Clean and pay your bill online
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August 2017 by B Grimm
Our stuff in our unit has gotten rat feces and urine while renting here.
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April 2017 by Aimee Norleen
They have recently changed owners and have updated the security, which I like. Couldn't pick my own pin code though.
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August 2015 by Samantha Tran
There was a dead rat in my storage unit. I went to move my stuff out of my unit on July 26 2015. When I opened the unit I was met with a faint smell of pee. I tried not to think too much of it so I started moving my boxes. Then I started seeing rat droppings everywhere and knew something wrong. I moved my boxes out no problem save for the pee smell. But then I went to move my bed and there was a freaking dead rat behind it. I didn't know what to do so I went to the office to talk to them. The office was closed even though online it said it was open on Sunday 9-12. So I called the off site number that's posted on the office door. I'm on the verge of tears at this point. The guy answers but he's not sympathetic or understanding. I ask if someone can come down and get rid of the rat. He kept refusing. Like I get that it was his day off but there was a freaking dead rat in my unit! He told me they could take care of the rat on Monday. The only things left in my unit were my mattress and couch- both ruined by rat pee. I ask how much they would charge me if I left them there. He said since I didn't leave a deposit I wouldn't lose any money if I left it there and they don't charge their customers for leaving stuff in the unit. So in the end I just left those two items there. This storage unit ended up costing me a whole lot because now I have to go out and replace my couch and mattress.
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April 2012 by Douglas Dickson
They undercharged me when I rented a Uhaul... something I didn't discover until Uhaul's collections agency was breathing down my neck. Thanks a lot, Emerald storage!
