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August 2023 by Stacey Chen
We highly recommend Andrew Austin from Caliber! He helped us to find the best mortgage plan and talked through all the detail with us patiently and was SUPER RESPONSIVE!! We look forward to working with him again in the future too.
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February 2023 by Ixel Millan
Bad customer service and follow-up! I started an application with them, and they never followed through with me, just left me hanging with no response. Apparently, if you don't have a bunch of money, you aren't worth their time. If you don't have any potential for them to make a sale or approve you for a loan, then don't bother. They will just continue to ignore you, and not email you back or answer any questions. I think it's sad that customer treatment and quality of service are based on how much money they have in the bank.
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September 2022 by Christiana F.
I highly recommend Erin Pryor at Caliber Home Loans. Erin went out of her way to secure our VA loan FAST after Veterans United (VU) dropped us due to their own incompetence. My husband and I both had credit scores in the 800s and plenty of steady income. Despite VU pre-approving us more than 8 weeks prior to us putting in an offer on the house we eventually bought, at the last minute they kept finding "issues" with documents we'd submitted months prior. Our real estate agent recommended Erin at Caliber. Erin was able to get our loan 100% approved in four days and then close our loan less than three weeks later. She and her underwriter took the time to really look at my my and my husband's and situation and see that we were safe lending to. I really appreciated the time and effort she put in to help us secure our VA loan. You will not regret using Erin at Caliber as your lending agent.
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August 2022 by Kim Randolph Meaney
Brian Pfeiffer at Caliber Home Loans Makes home buying easy! Thank you !!
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June 2022 by Christiana Farnsworth
I highly recommend Erin Pryor at Caliber Home Loans. Erin went out of her way to secure our VA loan FAST after Veterans United (VU) dropped us due to their own incompetence. My husband and I both had credit scores in the 800s and plenty of steady income. Despite VU pre-approving us more than 8 weeks prior to us putting in an offer on the house we eventually bought, at the last minute they kept finding "issues" with documents we'd submitted months prior. Our real estate agent recommended Erin at Caliber. Erin was able to get our loan 100% approved in four days and then close our loan less than three weeks later. She and her underwriter took the time to really look at my my and my husband's and situation and see that we were safe lending to. I really appreciated the time and effort she put in to help us secure our VA loan. You will not regret using Erin at Caliber as your lending agent.
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April 2022 by Lindsey Ono
Working with Team Buckles was fantastic. We bought our first home and the process was smooth and there was clear communication throughout. If you are looking for an honest, trustworthy lender, you don’t need to look any further.
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April 2022 by Frances Coughlin
Julee's team was absolutely amazing! They were quick to respond, attentive, and very supportive throughout the process of buying our first home. We so appreciate everything that she did to make our process seamless. 10/10 would recommend Julee's team to anyone looking for a mortgage lender!!
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February 2022 by Keith Felt
Sloppy & LateWe worked with the Kirkland office, other offices may be better.On a 45-day closing, they blew the closing date by over a week due to sloppy work, and just plain being late. We were extremely lucky not to lose the house & all our earnest money.On things which should have been done 3 full weeks before the original closing date, they didn't do them until *after* the closing date had passed. On the day before closing, they called to ask for $100,000 more for closing due to simply sloppy and late work. After we pointed out their obvious mistakes, they fixed them and finally got it closed.Not our first mortgage rodeo, done many, this was by _far_ the worst.Just sloppy.
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February 2022 by Charlene Garcia
Absolutely fantastic customer serive! Mason and his team was prompt with their responses and I never felt lost in the process. Mason and team would send updates and always took time out to explain or clarify every step of the way! Highly recommend!!!!
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February 2022 by Jodie Weller
This was the second time we used Caliber. They are the absolute best! Bob, Carly and Jamie are so efficient and quick. They made what could be a daunting experience very pleasant! Thank you Caliber.
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January 2022 by Colin H
Mason and his team helped me secure a Loan and close on a home during an incredibly challenging time in the real estate market. The entire process from pre-approval to the closing date was seamless and efficient. Great communication and Service! Highly recommend.
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January 2022 by Leif Arnseth
House buying is stressful, but Caliber and the Moore family made it almost enjoyable! Their support and knowledge was a huge help, and they were always on top of deadlines, next steps, advice, anything we needed.10/10 I would happily work with them again. I will also refer anyone looking to buy a home to the Moore family and Caliber.
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January 2022 by Natalie Brandon
I can't say enough about how well I was taken care of while purchasing a new home with a loan from Caliber. After a year of aggressive cancer treatment, I was feeling very overwhelmed about the process as a first-time home buyer. From start to finish of the pre-approval/final approval process, I always felt supported and well informed. I'm very happy to be a Caliber client :)
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January 2022 by Dimitre Mavrov
Doug and team made the whole nerve-racking buying experience truly seamless. Doug not only guided us every step of the way, but his communication and support were outstanding. I cannot recommend them enough
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December 2021 by Derrick Dlouhy
Doug and team were spectacular to work with! As first time home buyers, the uncertainty is scary and Doug and his team made us feel more comfortable around the process. Not only all of the above but the helped us through everything during all of this COVID shutdown where house showings, closings, meetings, etc. are very hard to manage! Great team, personal connection, strongly recommend!