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July 2023 by Brittany Lawson
I am so not happy with this salon. One of the ladies she did a lazy job of removing my Acrylic nails. She took a acrylic and ripping them off my natural nails! Plus it hurts! You don’t do that! Your suppose to soak them in acetone! Now my natural nails are a bit damaged! Thanks I am not happy! Never coming back!
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July 2023 by Camille Hollingsworth
I got a full set with holly and she did amazing! I’ve been coming here for a few years now and I will not go anywhere else. Love all the workers there!Service: Nail art
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June 2023 by Esther Gasparyan
My nails aren’t proportional length wise. There’s bubbles on them and the whole nail wasn’t painted properly. We came here because we missed our appointment across the street and honestly I’ve never been so disappointed.
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May 2023 by Mimi Bick
First time visiting and was very disappointed in our services. I was asked what services I wanted from their menu and the lady was very forceful when I told her which one I wanted. I had already upgraded both manicure and pedicure but she only wanted me to select the most expensive. Pedicure was okay but lacking massage and did NO clean up of cuticles or nail beds. Manicure upgrade included neck massage which I did not get. I didn't even get a hand massage! Not one cuticle was trimmed, my nails were not even trimmed (not even close to similar lengths). 24 hours and polish is coming off. I was paying for 3 people - one is a regular and they charged her $20 more than she normally pays! When she asked for a breakdown, the person that worked on me walked off. I spent WAY TOO MUCH MONEY for horrible work and very poor customer service. All three of us will never be back.Services: Pedicure
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May 2023 by Jessica Rush
Came from Colorado to be with my nieces and felt like one of the lady probably the owner or the boss, was pushy about what to pick for my first time nieces getting pedicures, and not only I went ahead and did it, we didnt get the complete package, I wouldn't have spent $45 on four of us. When we didn't get the complete package, we were very disappointed. I won't return and told my nieces not to go back and look at the review for a better place. They felt bad but didn't know what to watch out for, since it was their first time getting it done with me. I wish I didn't pay what I did and should have complained better, because I get Pedi done all the time back in Colorado and get everything that's in the package and be worth the money. She the boss/manager really wanted me to go in a higher package and am glad I didn't. She wasn't very welcoming, it was a huge disappointment and again, very pushy about what package to get. And act like we don't know exactly what we wanted, when I do.I would do anything to get my money back, and yea, no receipt is not good either.
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April 2023 by An Ngo
I love the service here! I love how people treat me! Thanks Holly for the lovely nails, best work everrrr
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April 2023 by Thị hoà Đỗ
I really enjoyed the excellent service. The salon is such a great place and the people are so friendly and talented. I will definitely be back.
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April 2023 by Becky Buchanan
Tina allowed me to come in right at closing time, and was so gracious and so sweet and so helpful! She did one of the best pedicures I've had !! I especially love the foot massage.She was pleasant and helpful the whole time, and did not rush me at all. She also did some of the cutest flowers on my toes ever!!?Thank you Tina and Bothell Nails for a wonderful pedicure!! I will be back!Services: Foot massages
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March 2023 by Toby Baratta
Attached photos are from the exact same day as the pedicure.As soon as we walked in, they immediately tried to upsell us to a $80 pedicure which was not what we had booked. We looked at the list of services and at the back saw a "Deluxe Manicure and Pedicure Combo", which by naming you would think would be a combination of the Deluxe Pedicure and one of the manicures. Turns out that the naming is actually just misleading.The pedicure itself was fine and felt nice, but the actual quality was.. not up to par. You can see my photos attached to this review and judge for yourself. However, what made it worse was I wasn't sure if my toenails were dry or not and my partner asked one of the nail techs. That tech touched my toenails, clearly messing up slightly and made eye contact with the other techs awkwardly but didn't acknowledge it but spoke in Vietnamese (I think) to each other and then another tech came over and said they were good but insisted on putting my shoes on for me.I didn't get a receipt which was annoying, but did get a text asking me to review the place. As mentioned, look at the photos yourself - I got my pedicure today and this is the quality. :(
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March 2023 by Valencia Whitlow
If you want to be treated special and leave with lovely nails and toes, stop by Bothell Nails. I had my nails done and I had my first facial yesterday. I will definitely be going back in two weeks.Service: Facial treatments
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February 2023 by Skin and Body Loft
Holly is the best nail artist I have been with. She is quick and does the most beautiful work. She is soooo friendly and pretty. I love her!!!!! ???❤️❤️❤️❤️❤️??????
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December 2022 by Felicia Espana
I am a regular here. The ladies are always very sweet and accommodating when I have to bring my toddler with me. I’ve never had a bad experience here and I’ve been many times for mani/pedi (dip and shellac). Would highly recommend their services.
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December 2022 by Maria Silvia Teixeira
I've been to this place many timesBut I always didn't see a good jobAnd I always asked to do something on my nails and the manicurists always ignored doing what I askedSo even so I kept going but I was always unhappy with the terrible work they offer them to do a terrible enamel leave half of the nails without nail polishSo this last time I went and ordered severalTimes to remove a nail because it was smallerAnd another because it's broken in halfBut she didn't do it and didn'tWhat happened that there was a water infiltration and this generated a fungus on my nail due to my work the lack of responsibility of these people who say they are professionalService: Gel manicures
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October 2022 by T. Robinson
I was taking a vacation and looking for a new salon. I had gone to this salon before to see if it was up-to-par. I decided to schedule with Tina to do my nail design for my trip an told that she was quite capable to do any designs. The day I went in to see Tina, I showed her a few designs and asked that she be creative with an idea of my preferences. She said pick one; asking again for a little creativity which other nail artists are more gifted at, she just hunched her shoulders. So, I picked a color and asked for the ombre effects, she said agreed; while she was doing my nails, I asked again about the ombre, and she assured me she was doing it. I knew this was going to be a bad experience and showed my frustration. While working on my hands and someone on my feet, they were Clearly talking about me in their language. The pedicurist was sloppy, and I had to tell her to remove the paint from my toes. Tina did a Solid coat of nail polish--No ombre effect! So, I had a nail design for my trip that a 14-year-old could have done and paid $91 for the mani/pedicure. These people were unprofessional and disrespectful, in addition to the service bordered on fraud!Services: Nail designs
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September 2022 by Tee R.
I was taking a vacation and looking for a new salon. I had gone to this salon before to see if it was up-to-par. I decided to schedule with Tina to do my nail design for my trip an told that she was quite capable to do any designs. The day I went in to see Tina, I showed her a few designs and asked that she be creative with an idea of my preferences. She said pick one; asking again for a little creativity which other nail artists are more gifted at, she just hunched her shoulders. So, I picked a color and asked for the ombre effects, she said agreed; while she was doing my nails, I asked again about the ombre, and she assured me she was doing it. I knew this was going to be a bad experience and showed my frustration. While working on my hands and someone on my feet, they were Clearly talking about me in their language. The pedicurist was sloppy, and I had to tell her to remove the paint from my toes. Tina did a Solid coat of nail polish--No ombre effect! So, I had a nail design for my trip that a 14-year-old could have done and paid $91 for the mani/pedicure. These people were unprofessional and disrespectful, in addition to the service bordered on fraud!
