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October 2024 by David Lee
It was a pleasure working with Anthony. Great service!
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March 2024 by Mike van der Linden
I came here right after going to bank of america. The difference speaks volumes. The staff were professional, friendly, knowledgable, and helped me figure out what I needed. I worked with DJ who was fantastic, and even stayed past closing to make sure I got everything I needed and that I didn’t have any more questions. Thank you DJ!
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October 2023 by Marian Fryer
Good CU
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October 2023 by David Thomson
Great local credit union
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August 2023 by Tyler Tullock
Won’t accept money/deposits at this location.
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March 2023 by Ryan E
Staff is always helpful, clean inside, two ATMs available at all times. Lacks good parking.
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February 2023 by Nate M
I think Martin cares and tries we haven't always been tight but I believe he will try his best to assist his customers and he has my vote
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February 2023 by Peter John
Call came in today to get a cashiers check for a camper I’m buying and Elle was super helpful(red headed lady), Keep her around, she’s a real one!
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January 2023 by Camarra Armeni
They are not very helpful & we’re unable to give me much help or direction.
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December 2022 by Brooke Nolan
Wouldn’t let me cash my own checks. Treated me like a child.
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May 2022 by Matt A.
I cannot recommend using their ATMs. My card was kept by their ATM and their policy forbids them from opening the machine. Other local BECUs have been able to open their ATM for my son in the past but for some reason this is impossible for this branch, the staff attempted to explain "there is no back room for their ATM", of course there isnt, those models slide forward to open. I will now have to now get in contact with all of my creditors and debitors to update my billing information. I cannot speak to their other services, but should you have an issue with their ATM, you will lose your card.
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March 2022 by Morgan Charboneau
Literally still on hold because my zelle is on hold and I can’t send money to pay rent. I work during your business hours. WHAT THE ACTUAL DUCK?!?!?! ????????
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January 2022 by Dennis LaMaster
Bright shinny new branch location. Two banking kiosks. Staff friendly and helpful.
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January 2022 by Austin K.
BECU intentionally makes it as difficult as possible to lay off auto loans if you do not bank with them. Went to 4 different locations for an after hours deposit box, only to find out none of them have one. It's ridiculous. Go bank somewhere else
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November 2021 by NW Explorer R.
This is a review of BECU as a company and not this location. BECU decided to change the business banking. We received no notice. That is not good. When I try to login, I got error of course. No error notification stating that they have changed ... Not good Called the customer service number as indicated by error message. On hold for 16 min (acceptable), the person told me he doesn't know why I cant log in, the account looks fine. GUESS WHAT - Looks like there is no internal communication between BECU Department - Extremely bad He transfers me to business account. On hold for 46 min the person tell me he can't do anything I have to get the primary person on the account. I inform him I am the only one on this account with online access. BECU has all my logs of activity, he has verified my identity, I have access to the account He can't do anything to help. I ask him why couldn't I get this information when I tried logging on , or when the first person answered my call. Why I had to wait an hour to get this information? I asked him if he can do anything to help so if I have to call in again for this issue. He couldn't give me a direct number for someone who can help. Instead he told me to call the business number which made me wait 46 min. Personally, I have moved my personal banking from BECU due to poor service.
