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“I'm in this location several times a week and the staff are always friendly and helpful. They have helped me out in a pinch a few times and I am very thankful for them. I will literally travel to this store even if I'm closer to another location just to see a friendly face! Thanks for all you do!”
9:30AM - 5PM
32700 Pacific Hwy S #4, Federal Way
Printing Services
“So quick! Had a super urgent request for some stickers for a wedding and the gentleman on the phone was super helpful and the order was done within hours. Saved me quite the headache!”
“This PostNet has to be the top in the organization in all aspects! It is aways well staffed and the representatives are knowledgeable, friendly, and efficient. All of the equipment is always working, and they are there to help if you have any problems.
But the thing that stands out is the customer service! Genny, Ezra, Jacobi, and Cassandra always greet me by name (I have a business box there), and they remember things about our previous conversations. I sometimes expect them to pour me a drink and tell me to pull up a stool - it totally has that vibe! :-) I am never rushed and I have noticed that they give this service to all who enter.
Recently, I had a package that FedX lost (NOT PostNet's fault), and they have bent over backwards to help me retrieve it.
This team is why I never go to the U.S. Post Office and why I will refer any business to come here. Well done, team!”
“Came for TSA , and Mark Griffin was amazing. Although I arrived a day early for my appointment (??♀️), he was able to help me complete my application promptly. This employee was professional, kind, and respectful. Felt like I was back in the day when customers were treated courteously rather than just a number.”
“We needed our Christmas letter printed and just happen to be eating across the street. It took a day because their printers were madly working for everyone else before Christmas. But we were very pleased with the results and their price!”
“Donnie was great through our whole experience with SignDog! After some confusion, Donnie and his team made it right and we are very happy with the final product! The signs we had made look professional, made with good quality materials and the tight timeline we had was met. We will definitely be using SignDog again, thanks to Donnie for everything!”
“This place is AMAZING!! I had a custom item I needed printed and every other place I went to did not do it right. I was able to tell them what I needed and they delivered!! Thank you guys so much!!!”
7:30AM - 4:30PM
32 G St NW A, Auburn
Printing Services
“Great pricing, really quick printing time. We had a small miscommunication from begging but they took care of us which we really appreciate. Definitely coming back for more orders.”
“I started coming here when I tried to go to the post office and couldn't get in the parking lot cuz it's so busy, and I found this place to be so relaxing and unstressful to get things done. They do notary, they do everything the post office does and more and the service is great. It may cost a bit more but it's so worth it, the no stress. I have and will continue to do business here!”
“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
“The folks at the Auburn, WA Office Max made my mom's birthday gift a smooth process and left her very happy with the results of her print project. Special thanks go to Micah, the print tech who patiently adjusted the job to meet my mom's preferences, as well as Amanda, his manager, who spent a good deal of time listening to mom and making her feel like a valued customer.”
“The manager let me share my story while getting my items ready for shipping. She took care of everything and knew my items were my dad's and very sentimental in value!”
“I stopped by to get pricing options to ship a package out of the country and the woman working made it easy to see what options would be best. She was personable, kind, and took great care to make sure I could choose the best option. I’ll definitely use Auburn Postal Center in the future for mailing packages. It’s a great one stop shop!”
“Okay... It's 2021 and I'm still going to a print & ship center to print things. You'd think I'd just invest in a printer, but I haven't. And I probably won't. So that's why I'm super thankful for this FedEx location! I've come in here PLENTY of times to print, and a few times to ship some things. Service has always been really great and kind. Printing is a breeze and is decently priced. Computers are quick, printing is quick. It's an easy process and payment is simple, and contact-free. It's in the Commons Mall parking lot, so there's plenty of parking as well. Thankful for FedEx for making my life easier!”
“Stopped in to have a poster sized map reduced in size and laminated for a trip. For the most part the service was really good and they handled my original poster with care. As far as I'm concerned this was quality work for a fair price and now I know where to go in the future when I need larger sized print jobs done. While they were working on my project I saw a few other really cool posters come out of the printer and the quality is darn good.”
“I can't believe how far this store went to make my marketing materials amazing!!!! The staff here is awesome and I love coming here. Far far better than other shipping options or even other fedex stores in my opinion.”
“Temu is a scam the employees I want to say the manager Kat an the man Bernard sorry I’m not good with names they both play Pokémon and where hella cool they help me with everything and they need a raise because the call centers don’t know what there talking about ! I appreciate these two employees so much !”
“Shoutout to employee #116817 (according to my receipt, I apologize I didn't get their name) but they were very patient and helpful in shipping our flowers next day air.”
“Just stopped in to ask about a personal mailbox and got a document printed.
The purple shirt-wearing guy that helped me had the best vibe, and honestly, the morning & last couple of days have been sad, stressful, annoying, etc.
This UPS store employee somehow lifted my spirits.
I don't know if that's his real personality, or if it's hos "customer service persona" either way, he seemed genuine & i got the impression he actually enjoys helping people.
(I withessed him help other people too)
The other employees seemed cool too, I didn't really interact with them.
As far as services offered, they have a lot.
Anyway, thanks again for the information today, and I hope you all at the store today have been told you did good work today, (and everyday, I imagine )
Thanks for showing up today & inspiring me to ne more outging at work”
“I use this FedEx store very frequently to print business cards, flyers, large posters and more. The staff is always incredibly friendly, helpful and provide wonderful customer service. On top of that, I’ve always received high quality products. Thank you to the staff for being so great! I love this place.”
“The service was prompt, and the customer service was excellent. I did feel a bit hurried at the conclusion when signing the agreements, but otherwise, the service was outstanding.”
“I have used the Auburn Way NORTH UPS Store many, many times in the last couple of years. I always receive prompt, courteous and friendly service. The staff here are quite knowledgeable about shipping options. In fact, several times they offered suggestions for dilemmas I had regarding shipping of packages. Several services are also available at this locations. I highly recommend this 5 star self- rated Auburn Way NORTH UPS Store.”
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“I had to do to get these important legal documents faxed. Had they not been here to help me I would have made a real mess out of it. And they were so helpful so kind and so patient. Wonderful customer service.”