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May 2024 by R Shea
Alyssa did my hair yesterday and i couldn't have left more satisfied than I was! She helped me feel the most confident I've felt in a couple years and overall just went above and beyond for me without being asked. It also wasn't an awkward experience sitting and waiting so that was a major bonus as well! Definitely recommend!
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July 2023 by Vi Liu
Kaylee Schulke, What an Amazing Artist. I was; to say the least; a hot mess, and she got me an appointment fairly quick. I showed her like 20 pictures and with a smile knew exactly what top do. From one professional to another, what an amazing job you did on such a picky, pain in the rear client such as myself. I will be returning!Services: Shampoo & conditioning
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May 2023 by Emily Bisom
Heather does an amazing job! I have very thick, long, wavy and difficult hair that most stylists get lost in and screw up either chopping way more off than I want and/or giving me shelf layers. I showed Heather some pictures of how I like my hair and she was able to give me exactly what I wanted! I have had so many compliments on my hair the last couple days since she cut it. She is a great conversationalist too!
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April 2023 by Heather English
Charissa is a fabulous hair artist! A true wizard at all things cuts and color!!
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January 2023 by Robin Holliday
I highly recommend Alyssa! She has been my hairstylist for 5 years and I trust no one else. So much so I now make the hour's drive to Bonney Lake since she has moved to this location. She has always listened to what I want, is creative with great suggestions, and is honest about what won't work for my hair. Most importantly, I have always left feeling more confident about my hair and myself. I'm a customer for life!
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August 2022 by John Carter
Ask or schedule an appointment with Vanessa. She is an amazing stylist and person. Worth every penny!
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June 2022 by Nunya B.
Heather fried my hair. When she was doing the bleach and tone I let her know my previous hair dresser said heat was a big NO. She put me under the dryer anyway. My hair lost about 6 inches due to breaking off and I have now had to pay TONS for extensions because I ended up with very little hair. When I informed her, nicely I might add, that I would not be returning, all she did was cancel my next appointment. No refund, not even an apology! I am appalled at the lack of professionalism. I would at least hope for an apology. Very POOR service.
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January 2022 by Audry Jones
Great experience! Kari is very knowledgeable and personable. Very relaxing process. Great results! Will be back.
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September 2021 by Imperfectly Perfect Christian
Ask or schedule an appointment with Vanessa. She is an amazing stylist and person. Worth every penny!
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August 2021 by Kathie Nutter
Charissa was amazing, she gave me great tips on working with my thinning hair. I will be going back to see her again for color.
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August 2021 by Nicole Gallantine
I love the girls!! They are exceptional at what they do. Cant wait to go back!!
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August 2021 by Nancy Cramer
Teresa cut my hair today for the first time and I really liked her and what she did with my hair. I would recommend her. She is gentle and fun. Great job Teresa! Thanks ?
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May 2021 by Shawn Miller
I would absolutely recommend this place you will not be disappointed! I have been getting my haircut from Kathryne Ihlenfeldt for years and always does a great job. And everyone that works there is very friendly and well educated.
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May 2021 by Denisha Green
My first experience with New Appearances was in Sumner and it was incredible so it's disappointing I'm writing this. I do not recommend hairsylist Kathryne Ihlenfeldt at the Bonney lake location. I took my 11yr old to get a haircut and style for her grown out curly long hair. Immediately, she questioned the appointment and if I've cut my daughter's before. She asked several times and eventually started appointment. I showed pictures of her results from the sumner location and other pic to show what we were looking for. She was so combative and i ended up asking whar are her suggestions or recommendations since she's the professional here. She never could be speak friendly to me, just no people skills. This was very alarming because my daughter has special needs and very much picks up on energies. I tried to fix whatever miscommunication I may have expressed and still she was just rude. Her unprofessionalism eventually showed through her work. She combed my daughter's head to hard over a mole and drew blood! Then pointed blaim that she came in the salon with a cut instead taking ownership and accountability. A sorry goes a long way especially when we didn't start off on the right foot. During the haircut, she barely checked in with her client, my daughter ex. left hair in face several times, just being a little pushy in her turns. Kathryne had no consideration for client's experience. Towards the end of the appointment, she asked me if i wanted to blow dry and curl it and i agreed then she proceeds to use her hands not brush or anything. Which I'm just going with it cause she's the professional here. Then she's done my daughter's hair is in a HUGE FLUFFY HAIRBALL. She takes out curling iron so i asked her if she was going to straightening her straight first. I already shown several pictures of the results we were looking for. If she couldn't do, why didn't she wasnt suitable to perform to our requests. So as she's blowing dry her next appointment arrives and she was rushing the process and I felt unwanted and unvalued. Through of the appointment she never tried to spark a conversation with my daughter. Just ridiculous. We left with my daughters hair in a BIG FRIZZY BALL because she wasn't straightening from her roots all the way down cause people were waiting for her. I ended up telling her dont worry about curling after straightening it cause we were about 45 mins in the appointment. I will never do back to this Location or stylist. I always tip everywhere I go cause this pandemic has hurt so many businesses and they need help. This was the first I DID NOT tip a business because of the horrible service and customer service. She even told me she didn't have alot of clients and now i understand why. I do not recommend Kathryne Ihlenfeldt at the Bonney lake New Appearances. Just the worst experience ever!!!!!!!
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May 2021 by Lacey V.
I made an appointment online and was graced with a lovely experience. My appointment was with Heather V. and she was very on top of covid safety regulations and did an excellent job. I showed her a picture, made sure it would work with my hair and it turned out just as I had hoped. I highly recommend Heather and the salon. I will definitely be back.
