10AM - 7PM
9423 192nd Ave E, Bonney Lake10AM - 8PM
20800 WA-410, Bonney Lake“Andrew was a huge help to us! He was knowledgeable of various promotions, provided excellent customer service, and was spectacularly gracious when tech issues arose.”
“Dylan helped me out with everything I needed. He was patient with his old lady and even went to my car and got my wallet since I have an issue walking he was awesome. He deserves recognition and a gift in my opinion Debora. Hart”
“I've always received excellent one and one service. I know that in this climate it's hard to get good staff coverage, but that would be my one suggestion of improvement. Often needing more than one person working.”
“Been going to this location for a few years now. I am actually quite happy with it now with everything settled with the remodeling. One thing I am extremely pleased with is the return department. I I bought my daughter a fairly expensive toy. The next day, it stopped working. I thought I was out $60 because I had gotten rid of all the packaging etc. I called the customer service department and they said to bring it in and they will accept it. I was very pleased with this! The ladies were super nice.”
“Matthew has been great for us in every aspect of our change over to T-Mobile. He is excellentVery disappointed, however, with Nina as she lacks people skills and patience. We are, after all, the customers.”
“Got a new upgrade and Caleb the sales associate was so patient! He me through the entire process. Upgrading a phone can be annoying but he made the process a total breeze. Also helped me update my plan and talked me through all the charges on my plan to make sure they were right for me. He was really great to work with.”