Costco Wholesale, particularly the Bonney Lake location, provides an excellent customer experience. The store is praised for being clean, organized, and well-stocked, with an open layout that feels less hectic than other locations. Parking is noted as easy and accessing the store is convenient with multiple entrances and exits. Checkout lines move quickly due to efficient staff. Employees are consistently described as kind, friendly, helpful, patient, and professional. Exceptional customer service is highlighted, with staff going above and beyond to assist customers, including helping to load items. One employee, in particular, is frequently mentioned for making customers feel comfortable and important while keeping operations flowing smoothly. The store offers great prices, sales, and samples, though shoppers often spend more than planned. Services like self-checkout for few items and a helpful customer service team for membership accounts add to the positive experience. Many customers specifically choose this location for its superior, less stressful vibe compared to others, with some traveling significant distances to shop there.
Just wanted to give a huge thank you to Andy!!!!! Amazing staff member you guys have! He went above and beyond to help us out with loading something into our truck! Made our day! We will def keep coming back to this location just to run into Andy!!!!
December 2025
Always good price for i need to visit every day to see the new product I like it much. Chahir
December 2025
The staff is always nice and the store is already clean. Never really to busy.
