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February 2024 by Joseph P Hulsey
Excellent customer service at this store. Helped us view our options. Tried out each mattress and picked one. Price was solid. Doable. Will recommend to family and friends!
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February 2024 by Deborah Mitchell
Would recommend to anybody looking for a new mattress.
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January 2024 by Craig Andersen
Best prices and friendly helpful stsff
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January 2024 by Mark Bodine
The gal that helped us was amazing helpful. Went out of her way for us. Good prices great people must check out.
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December 2023 by shawn lumsden
Great Prices... good selection
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December 2023 by Audra Pruitt
Rhi was super nice, super professional and genuinely helpful helping me pick my perfect mattress and frame! Even after getting through the first deal, to me changing my mind and going for the larger size that I truly wanted! Thanks Rhi- you are awesome!
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November 2023 by Terry Nelson
Over the past few years I have had several opportunities to purchase something from this wonderful store. The salesperson Jamie has always been very helpful and kind. I love the furniture and the service!!
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November 2023 by Sally Lind
We had the best experience there. We worked with Hailey and she was extra helpful. We are older adults and she was so nice because that young woman moved the couch all around (one of modular ones) several times until I was sure that it would fit in our new smaller house. She was sweet and very generous with her time. She also never pressured us and was even willing to show us other options but I really loved the couch we bought.
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November 2023 by Joseph Tully
I was very frustrated in my mattress shopping experience in Texas. All the big box stores were trying to take advantage of me and didn’t make me feel comfortable. Buying a mattress and sleeping on the mattress is all about comfortability!!! Upon my google search I found box drop Bonney Lake and decided to give them a call…the manger/owner (not sure which) named Gary, answered the phone. He was very charismatic and full of energy! He ensured they were the BEST product and BEST price…I was Leary…but decided to give it a chance. The chance was 100% WORTH IT!!! I bought the mattress quick and easily over the phone and he even went to his store on a Sunday and processed my order for me! He then put it in a box and shipped it right to me door next day!! It was incredible! I opened the box and it was everything I could have asked for and more. The mattress unfolded and took shape within minutes. My wife told me she was going to start sleeping in the same bedroom as me again because I don’t snore on this memory foam mattress. I owe my sleep, reduced back problems and my marriage to box drop! Highly recommend. Ask for Gary!!
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November 2023 by Antwon T Byrd
I worked jamie and she helped me and my girlfriend pick out the best mattress that suits the both of us and didn't break my bank!! I loved the atmosphere of the shop, as well no retail gimmicks or "sleep survey", just genuine killer deals and great customer service. Felt like shopping with a friend!! Will definitely tell all my friends!!
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November 2023 by Katie Johnson
We went to BoxDrop to look for a new couch, for my mother-in-law. Right when we walked in, Hailey greeted us with a friendly smile and asked what we were looking for. We walked us all around the store and tried several couches. Hailey was very knowledgeable and professional. I recommend them to anyone who is looking for new furniture! Katie Johnson, Bonney Lake WA
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November 2023 by Kellie Rogers
I have been working with Hailey for a few months on finding the perfect couch for our rarely used front room. She's been so patient and will call me when something comes in that she thinks will work. There's been no pressure from her at all and she's spent time getting to know me andmy style. I know we're going to find the perfect piece!
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November 2023 by Courtney Cox
love all the people that work here they are super helpful and so nice!! came in looking for a bed and they jumped right on it i got the most amazing bed for such a good price!! 10/10 would recommend and i will for sure be back! thank you again to hailey and the other amazing girls that helped me out!!
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October 2023 by Joanne Baker
Hailey was so helpful, showing me the sofas that I described. I ended up with the "cuddler", I love it, so comfortable and versatile. Thank you,Joanne
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September 2023 by ken hosford
Amazingly friendly staff. Great prices. Everyone looking for furniture should at least visit here.
