-
August 2024 by M Bernardy
This was my first experience using BLC. The service was excellent, and the staff are friendly and helpful. Would definitely recommend.
-
June 2024 by Tammy Morris
Not that I ever wanted to use this business, they are awesome when you have a need. From someone spinning out in front of you to a parking garage biting your vehicle. Awesome people, great quality vehicle repairs.
-
June 2024 by Sean A
Great service and people working there. I will not go anywhere else. They got the car in early and finished early. They did a great job and cleaned it up as well. Perfect experience.
-
April 2024 by Kyle Dedominces
Bryan Bowden! Thank you so much for your help. You are a true all star for your company.
-
April 2024 by Carissa Steele
Everyone was super friendly and professional. They replaced and painted my rear bumper, and it looks great! Even better than before the accident!
-
March 2024 by Bob C
Hard to rate, depends on who you get. They're all over the place
-
February 2024 by Melissa Beall
Friendly and helpful staff. Highly recommend!
-
January 2024 by Steve Konwent
Been a customer 4 or 5 times here, but that didn't matter.Made an appointment with Bonney Lake Collision 1 in October and they were booked out to January, then they refused to do the repair after I've been waiting for almost 3 months for the appointment.I call in December to confirm the appointment, no response or call back.Call again January 3 to confirm the appointment, they finally get back to me the next day and say "Sorry we're not going to do the job, changed our minds we don't like your insurance company. You need to start over. So I'm another 90 or so days without being able to use this car.HISTORY:I called them on Dec 21st. No Answer so Left a voice mail - no returnCalled again the next day. No AnswerCalled January 3rd - they answer and say they'll get right back to me. They don't return the call until the next day.Finally get back to me January 4th and tell me to pound sand, we don't like your insurance company.This is a big repair, shops are out about 60+ days. So because of their sub-par business practices it's going to be another 60-90 days without a drivable car - about 6 months in total when it's all doneI even talked to the owner Gary Stamps and he just laughed it off. Zero concern for their major slip up and inconvenience.
-
December 2023 by Gabriel Hall
Helpful in every way. Fixed my car quickly and efficiently and kept in contact every step of the way.
-
December 2023 by Patti Hall
Every employee I talked to was very friendly and helpful. Sadly, in the end my car had to be totaled but it wasn't their fault.
-
November 2023 by Victor Martinez
DO RESEARCH OTHER PLACES BEFORE YOU COME IN!!!!!! Im not the type to leave reviews but I just needed to say I went in for a quote on the tiniest scratch of paint on my vehicle and I was was given the most atrocious quote possible most likely because I’m young with a nice newer car. Shane was the one who helped me with my quote and wrote me for $3900 but compared to bigger well known shops I was given an average quote of around $800-$1000 for my specific problem. Point is don’t settle for one shop when there’s plenty better for cheaper ALWAYS PRICE MATCH!!!!
-
November 2023 by Robert Axtell
They repaired some damage on the side of the car and did an excellent job. They finished the job 3 days sooner than promised. My wife was very happy.Service: Painting
-
November 2023 by Brett Swanson
Friendly fast service..even worked with rental agency to get me a car
-
October 2023 by Jon Kichefski
Bonney Lake Collision 1 is the number #1 body shop to go to! Absolutely professional and did an outstanding job on my truck. Kindra Crumley went out of her way and took care of my needs after my son had a fender bender in my Silverado. Bryan also took his time with the appraisal and made sure that everything was thoroughly fixed and replaced. Truck looks brand new again.Services: Painting
-
October 2023 by john wright
They fixed a car of mine about 8 years ago and did a fantastic job. Went to them earlier this year to get a front end collision on my Tundra fixed, looked really good asthetically, but...1. They did not bolt my skid plate back on, just left it hanging by by the two little tabs that it hangs on while you bolt the skid plate on. Good thing it didn't fall off!! I had to buy bolts at Home Depot and make my own spacers to replace what they didn't put back!2. They did not plug the tracking headlight connection back into my headlight, so I had to remove the battery to do this!3.I just found out that when the wheels were put back on after they removed my front wheels to work on the truck, they used an impact driver on the McGard locking nut and stripped out the protruded part of the key that fits onto the locking lug. If I had a flat, I would have been screwed! I had to buy an extraction tool to remove these from all four wheels and buy new locking nuts.Taking my truck there has cost me a lot of frustration, time and money. I called them about these issues, and they said I would have to leave the truck with them. I am a contractor and need my truck. They should have done it right the first time!!
