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October 2023 by Annie B.
I went in here for a notary. I was greeted and sitting at a desk in 3 minutes. The lady who was the notary was very knowledgeable and thorough. She explained my questions completely, and I was on my way again in 15 minutes. I love BoA mobile app too. Very easy to use and so convenient!!! I have been with this bank for over 15 years. Many banks have come and gone in that time. I'll remain a loyal BoA customer!
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June 2023 by Julie P.
I've been a customer of Bank of America since 1978 and this branch for about 6 years. After yesterday's visit it's time to close my accounts.My need was a very basic notary signing. I had tried several times to make a appointment online. The website had errors. Tried to contact the ranch via telephone but no answer and no ability to leave message requesting a return all.Finally decided to hop into the car and drive to the branch. Big mistake! There was one teller, and one staff person seated at a 'business' window. I inquired about notary services and was told that the notary was busy. I inquired as to how long the wait might be and was told they had no idea. It was suggested to make an appointment online. I informed them that I had already attempted to do that both both onine and by phone. I decided to wait this out and see where it went. As I waited I placed a call to BECU to inquire about their services.After about 10 minutes, a staff person approached me and said two bankers were notaries and both were unavailable. This was a different message than what the lobby lizard had stated.Whe I stated the matter of my document, it was determined that they couldn't sign a real estate document. Very disappointing and time to move my accounts. By the way,the licensing agency around the corner was amazing!
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March 2023 by Shuichi’s E.
I have been a Bank of America customer since I was a teenager but every time I come into this branch, I encounter very rude tellers and have been turned away when trying to cash checks from other banks. This is the only branch that treats me like this. I highly recommend other branches to do your business with or another bank altogether.
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February 2023 by Dean O.
Probably the worst branch I've been to in the last 2-3 years. Every time I need to do anything other than deposit money, they're "unable" to help. The manager, MANAGER, said she's unable to do wire transfers and suggested I drive to another location. I've been turned away for tasks as simple as a notary request! This branch needs help!
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November 2021 by Susan S.
2 tellers. Moving so slowly. 11 people in line. Only time it advances is when someone gives up and leaves. This is exactly why I avoid thisbplace.
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June 2021 by Beverley B.
After 15 plus years of having a great relationship with Bank of America, I am now closing my account. I made a large deposit 6 days ago and they put a ridiculous hold on it. I called to get them to release it or at least half of the funds and they refused. The local branch wouldn't even talk to me about it. They just forwarded me to Customer Service. Bye bye B of A. Your loss.
