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February 2024 by Blue sky H
I went to this branch for an international wire transfer, and Tawnya was helpful and knowledgeable. I had the wrong information, and she found out that.Thank you, Tawnya.
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January 2023 by Rahim Dadani
Great branch - Cori was super helpful and took care of all my banking needs.
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October 2022 by N A D I A
The worst banking hours. They keep closing earlier and earlier. dropped at 4pm any they are closed. not a holiday - just a bank that's probably going out if businessthey also hold guaranteed cashier checks for 8 days. what is the point of getting a guaranteed check if they're going to hold it?
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April 2022 by Lindsey LaBar
Want to give a HUGE shoutout to the gals at this branch! My husband and I stopped in and everyone was extremely friendly and so cheerful! They had cute little pictures in there dogs/animals and it was cutely decorated for Easter. They were super helpful and even gave our little one some snacks and a sticker. We had a really good experience and made our banking experience way more enjoyable. Appreciate you!
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March 2022 by Lesley Cooke
After being wasting a ton of time to get a business bank account set up. I get a call after days of waiting and emailing that they cannot, I ask why got the run around. Do not waste your time find another bank that wants your business.
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December 2021 by John Delta
Tried using their 1-800 and really got nowhere’s. One call local of less than 5 minutes solved my problems. Excellent customer service which has kept me here beyond 8 years. Only shows local can deal with local problems than someone sitting 1000’s of miles away.
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May 2021 by Harman Narli
I did not know that an appointment was needed to go to the bank. When i arrived there were three people working in the bank and no customers. I called and they would not let me or let me make an appointment for that time. It was 3:10 when arrived and they kept saying the bank closes at 4. I was literally crying to get into my safety deposit box and it would have taken 5 minutes but they refused to accommodate me. They close at 4 and I don't get off work in time. I had taken the day off just to go to the bank. They had send me some correspondence about my account that I needed to come in but that also never said I need to make an appointment. They did not care that this was the only day off I had and kept saying make an appointment for tomorrow. They clearly could have accommodated my request but refused too. They had no customers. Unreal. Worst experience I have ever had with a bank. They could have been considerate and it was clearly evident to me they did not care. Sad when a customer service is not number one priority. Especially when there was not a single other customer in the bank.
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December 2020 by Nitin Kalra
Hey. I need one help , can I open bank account online also, because I am in Canada, but I am american citizen i got stuck here because borders are closed right now, but my guardian is Canadaian I am America, so plz tell is possible to open bank account online..Plz. Reply fast..
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October 2020 by Boogie
This bank is a joke. I gave them a shot at doing business with me on a simple HELOC loan. Their appraisers were a joke claiming they contacted me multiple times, when they in fact never reached out to me. US bank ended up dropping that appraiser. Multiple times I was asked for "one" more document to close my loan. 20 document's later they are still asking for documents. I was guaranteed that there would be no yearly fees. When it was time to sign the documents, magically the yearly fee is not waived as was claimed by a representative of the bank i spoke to. Do Not Do Business with this institution. Save yourself the headache.
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October 2020 by tom wall
Great people always polite and kind very helpful blue ribbon service all the way Thanks
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February 2020 by Joe Dardano
Best US Bank branch in USA
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December 2019 by ricardo becerra
This bank is a joke. I gave them a shot at doing business with me on a simple HELOC loan. Their appraisers were a joke claiming they contacted me multiple times, when they in fact never reached out to me. US bank ended up dropping that appraiser. Multiple times I was asked for "one" more document to close my loan. 20 document's later they are still asking for documents. I was guaranteed that there would be no yearly fees. When it was time to sign the documents, magically the yearly fee is not waived as was claimed by a representative of the bank i spoke to. Do Not Do Business with this institution. Save yourself the headache.
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October 2018 by John Lippert
Tristan has been helping me for a couple of years and is courteous, professional, and expedious. Yesterday, for the first time, I met Huma. I came in with one request and she responded with options I hadn't even thought of that were so helpful. She took her time, explaining everything to me in terms I could understand and helped me find the best option for me. Thank you both for your outstanding customer service as well as helpful banking information!
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August 2018 by Hillary C
Because this bank has integrity and follows the rules.
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July 2018 by kirk pank
I have been with this bank for a while, and I find that the staff here are pleasant and very personable. You can tell as this runs from the Bank Manager Graham, on down the line. None of my questions has ever gone unanswered, and is explained properly. I would say anyone looking to open up a bank account, should consider this bank.
