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July 2024 by Amber McSweyn
My tire flew off my truck while driving. I called Royal Towing and they were there within 30 min. The woman who took my call was very friendly and the driver was amazing! So helpful, fast and professional. He also really cared about my safety since we were not in the best part of the road to be stranded. Will recommend to anyone. You just gained a customer for life. Thank you!
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June 2024 by Mahal Almejo
The lady that works there as a nasty attitude and will not help.
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February 2024 by Corey Simmons
We’ve used them 3 times for tows around maple valley and all the way to fife, great customer service each tow, always on time and friendly. Highly recommend.
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January 2024 by BB RagMan
I had a great experience with Royal Towing! The driver was knowledgeable and arrived quickly! It was seamless great service!
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January 2024 by Ryan Nielson
Great pricing! Very friendly! Honest and respectful!
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December 2023 by Pam S.
Owen did a great job; arrived on time, helped me unload my car,concerned about my welfare, very kind and has a great sense of humor. Thank you for sending such a special guy!
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December 2023 by Ryley Fee
I had a break down and called Royal towing. They were fast to come to my location, professional, and Wes the driver was fantastic. Got my car safely to the shop and texted me when he was done to let me know it was there safe... great service!
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October 2023 by Michael raburn jr.
I have used Royal Towing about 5 or 6 times over the years. Have had a positive experience every time, with the drivers and with whoever is answering the phones.
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July 2023 by Roger L Stanley Jr
Worst pack of car thieves I've ever met they work for the city of black
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July 2023 by Andrew “Andy”
it's hard to find a good towing company.
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July 2023 by Geo Brecke
When your Lotus breaks down you're hoping the guy you call has the skills to pick up something low low to the ground.
I was lucky enough to get 'Owen' , he couldn't have been more careful or more skilled. By the time the job was done, I wanted to adopt him, or at least talk him into buying the house next door to mine.
Thank you so much Owen, you exceeded every expectation.
I'm editing this review to add a second experience today 9/17/2022. Having met Owen, I called again for his help and got the same wonderful service I received the first time. Royal will always be my first call.
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July 2023 by Brady Costelow
Our business operates a fleet of trucks. We have had them recover our equipment many times, unlock lock-outs, jump start and even fast tire-swaps along I-5 shoulder during rush. Never have they failed! One of their guys named Owen is definitely excellent. Highly Recommended! AAA 5-Stars!Services: Car lockouts
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July 2023 by Shaun D.
Overpriced.
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July 2022 by Travis M.
Reasonable price excellent service
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July 2022 by Jeannie Johnson
I’m amending my review from a one to a three. Turns out AAA has shared blame.
After I received the call from the driver sharing he’d be here in 5 minutes, his dispatch team redirected him to a car accident at the request of the police. Neither the tow company nor AAA called to update me, leaving me waiting an 1.5 hours. Tow company shared the redirection with AAA, however, AAA said they had a computer malfunction deeming the tire fixed.
Once the driver showed, he was friendly, fast and efficient.
First post below……..
I would rate them less if I could.
As an AAA member, this company was dispatched for a flat tire.
They never showed, told AAA they fixed it and the driver won’t answer his phone when I call.
Crooks, saying they did a job when they didn’t.
I shared with AAA they need to take them off their list, they certainly are not worthy of referrals
