-
October 2023 by Debbie P
Victoria did a wonderful massage. The receptionist made sure I knew all the complimentary perks available to me during my visit. I will definitely recommend your massages! Thank you.
-
October 2023 by Kamea Black
I am not usually a bad review gal, but I have spent the least two weeks absolutely embarrassed by my pedicure. Like I can’t believe I paid to have these professionally done. If it was my niece that’s one thing, but I have been avoiding open toed shoes over the last few weeks because I’m so disappointed.The actual pedicure experience was good, but the paint job is so bad. I can’t recommend this service here in good faith.Service: Pedicure
-
July 2023 by Catherine Pollock
The salon was clean and well lit. The staff was very welcoming and Kaitlyn did a great job on my pedi. The only thing that bothered me was at the end. I was asked if I wanted to leave a gratuity before I was even told the cost of my service, then loudly asked how much. This could have been handled much more discreetly. I believe in tipping for service, but I also believe in privacy in these matters. Also, I was asked to fill out a questionnaire where the only question was "Did Kaitlyn provide 5 star service?" Fortunately, she did, but if she hadn't, I wouldn't have felt comfortable in answering honestly with Kaitlyn and the receptionist standing there, watching me fill it out.Service: Pedicure
-
July 2023 by stacey lindsay
I recently brought my daughters in for a last minute spa day as a graduation gift for both of them. I was super grateful and impressed that Zazen was able to work us in and make our day feel special. I decided to book a cut/color to get ready for my daughters upcoming wedding. I was scheduled with Sydney today. I came in with multiple reference photos of what I was wanting for both color and cut...there was even a video of how to get the cut I was after. I had a considerable amount of length to come off. This is not the first time I have gone from long to short.The red color I was going for was a mix of highs and lows with an all over color just a bit darker than my natural red shade. I wanted my gray grow out to blend in. The color I received I can only describe as red wine....it looks burgundy/cherry. Zero lows were put in. There is a line around my face that looks like a month of grow out that was never colored.The haircut is nothing like I had asked for. It's way to short. I even had to ask to have my neck cleaned up...its THAT short! There is no way I can style this like I wanted for the upcoming wedding. The more I run my fingers through it at home, the more mistakes I find. Its bith the wrong kength and shape. It truly is a disaster....think little kid cutting their own hair type of disaster.I was honestly speechless with what I received. I just wanted OUT of the salon. I paid the $280 that I was charged along with the expected 20% tip. I am not going to be THAT person who does the wrong thing by not tipping, even though my end result was terrible. I chalk this up as a learning experience and to not trust that a higher end salon actually vettes their employees. Sydney disappeared as soon as I was out of her chair. I was in tears by the time I was in my car. I now know this salon had two different levels of stylists...I obviously got the Junior stylist, even though I was never given the choice.Today is Wednesday...I have no idea how I am going to have this fixed before I leave on Friday. I have no problem paying for a quality haircut/color that makes me feel good, this disaster just has me in tears. I will not return.
-
May 2023 by Jada Kleinman
This place is amazing!! I go to see Amanda for lash extensions and she is wonderful! She does such an amazing job, I am always getting compliments on my lashes?I just got my hair done by Amanda as well and she did an amazing job! The staff here are all so sweet and I highly recommend this salon!!
-
April 2023 by Mahaila
I love this place so much, the service is very amazing and I always feel very valued, this time I went wasn't for me but was for my younger cousin. She got a balayage, highlights, and some face framing curtain bangs. I know she is very pleased and happy with her hair and she loves it! I can't wait to go back myself for my next hair-do! Her stylist was Sarah and she did AMAZING!! Thank you so much Zazen and Sarah! Before and after photos are connected to this comment, sitting in the chair was her before and standing was her after. Again thank you so much Zazen and Sarah!
-
April 2023 by Marissa Morse
For my first massage, I couldn't have gotten a better experience! I didn't quite know what I wanted, so they gave me a custom massage between a Swedish and deep tissue. The 90 minutes went by too fast! They also had a relaxing woman's locker with showers and a sauna. They also offer a hair and nail salon.
-
March 2023 by Jaeda Nicole
I had a great experience at ZaZen! I got a lash lift and tint from Franchesca, and I’m obsessed with the turn out. My eyelashes look more thick and full than they ever have! And I don’t feel the need to put on any mascara when doing makeup which is super nice.I’ve also gotten a facial done by Franchesca and that was absolutely amazing! She has a very calming energy that puts you at ease. She was extremely helpful when it came to giving tips on acne prone skin which I deal with. Since seeing her/using these tips I see quite the improvement in my skin :)
-
March 2023 by Kristin Sumers
I have never left a review for anything, but Victoria's magical massage techniques warrants a full five stars. She gave me the greatest massage I have ever had in my life! 10/10, wholeheartedly highly recommend that everyone gets a massage from Victoria at Zazen!
-
March 2023 by Colleen Bovenkamp
I love Za Zen! I have had my hair done by Amanda for the last few years and I can just walk in and she makes my hair look amazing! The rest of the staff are always friendly and have a smile for everyone who walks through the door.
-
March 2023 by Margarita Arenas
I highly recommend Franchesca Mooney for all your esthetics needs. She is so professional and knowledgeable in the area of skin care. You will not regret how you will look and feel after she works with you. Zazen is a great Salon and Spa.
-
February 2023 by Megan Scinocco
I’ve been getting lashes done at zazen for about a year now. Amanda is absolutely amazing. Her attention to detail and her perfectionist tendencies leave me feeling like a ten every time! I love love love my lashes and they always look the best when Amanda does them! Zazen is also one of my favorite places to visit. Great vibe, customer service and the ownership is amazing.
-
February 2023 by Zoë Martinson
Terrible! My friend went here and got staff infection in her eye from the eyelash extensions!! And they would not take the blame for it and would not give her her money back! They told her that she must just be allergic to the lash glue but she went to the doctor and they told her it is staff infection and prescribed her antibiotics! They were completely rude to her and denied it all. So disgusting! I definitely don't recommend coming here unless you want staff infection ?
-
February 2023 by Benny O.
My facial with Franchesca was amazing! I left feeling relaxed and my skin felt smooth and refreshed. My skin even started to clear up for days after my appointment! I’ll definitely be coming back soon:)
-
December 2022 by Bentli Thomas
Massage was relaxing. Did not get the masseuse I asked for, however, which was a disappointment. But overall, was a nice experience.