-
March 2024 by Pete Smalley
Application fee scamThey will pretend they're okay with your credit standing over the phone to get you to pay the 55$ fee for your whole householdJust to deny you for credit the next day after hundreds were spent.
-
March 2024 by Jeffery Cale
Utopia's attention to detail in property landscaping and maintenance enhances curb appeal, making its properties stand out in the neighborhood.
-
March 2024 by Orville Huneycutt
Creative marketing experiments attract high-quality tenants swiftly, minimizing property vacancies and maximizing rental income for property owners' satisfaction.
-
March 2024 by Veronica Jones
The thorough walk-through conducted by our property manager at move-out helped us swiftly return the full security deposit to our departing tenant.satisfied service,recommend ?
-
March 2024 by Micah Evalt
Will take several weeks to respond to emails and/or ignore you altogether. Incompetent communication at best, although I'm beginning to realize possible careless or malicious intentions. Our house has been getting repeatedly vandalized and Utopia has pointed the finger at us, their justification being that it's "concerning" that it started happened after we moved in. Keep in mind that I've never had this problem before. I’ve put incredible effort into explaining to them why vandalism against a property is the homeowner's responsibility, to which I was told that we are responsible for “damage” (all damage - really?) and to let them know if I wanted to move out and then silence. I can’t remember an instance of a disagreement being handled so immaturely since I was in high school (and that was 10 years ago!). And this has mostly been our experience with them this year, e.g. ignored maintenance requests, ignored emails.I’d expect communication to be a top skill from a company who claims to “manage” things. Perhaps I’d be a lot more sympathetic toward poor communication from folks in a different profession, like a bus driver or a bongo street performer. But this has truly been an outright failure of basic job duties, which was disappointing and low-key embarrassing to witness. I’ve had better experiences with even Hammer and Landmark, which are words I never imagined I’d be saying. If you intend to stick up for your rights as a tenant, expect the silent treatment. YMMV
-
March 2024 by John Vance
Last year the washer in the condo that I lease stopped working. Utopia Maintenance responded quickly and after major repairs got it working again.This year the dryer stopped working. Since the stacked washer/dryer is 20 years old it was decided that it was better to replace it. Utopia got the estimate and the condo owner's approval.Yesterday DeWard and Bode delivered and expertly installed a new washer/dryer.
-
March 2024 by Micah E.
Will take several weeks to respond to emails and/or ignore you altogether. Incompetent communication at best, although I'm beginning to realize possible careless or malicious intentions. Our house has been getting repeatedly vandalized and Utopia has pointed the finger at us, their justification being that it's "concerning" that it started happened after we moved in. Keep in mind that I've never had this problem before. I've put incredible effort into explaining to them why vandalism against a property is the homeowner's responsibility, to which I was told that we are responsible for "damage" (all damage - really?) and to let them know if I wanted to move out and then silence. I can't remember an instance of a disagreement being handled so immaturely since I was in high school (and that was 10 years ago!). And this has mostly been our experience with them this year, e.g. ignored maintenance requests, ignored emails. I'd expect communication to be a top skill from a company who claims to "manage" things. Perhaps I'd be a lot more sympathetic toward poor communication from folks in a different profession, like a bus driver or a bongo street performer. But this has truly been an outright failure of basic job duties, which was disappointing and low-key embarrassing to witness. I've had better experiences with even Hammer and Landmark, which are words I never imagined I'd be saying. If you intend to stick up for your rights as a tenant, expect the silent treatment. YMMV
-
February 2024 by Pj Chadwell
The maintenance company was absolutely amazing! He came in and fixed the tub in one day. He was very professional and easy to work with
-
February 2024 by Helena Neary
Excellent people to lease from. They work hard to provide excellent customer service.The online portal allows you to make payments and place maintenance requests very easily. I recommend renting from them.They are professional and reliable and follow through with work orders in a timely manner.
-
February 2024 by Zara Sebrina
Impressed with Utopia Management's professionalism and attention to detail – they are my trusted choice for property management.
-
February 2024 by Dale Tabat
Utopia provided me with excellent service when I was looking for a rental in Bellingham. Mercedes was especially helpful in showing various properties that exactly fit my needs and was still available after I signed a lease and while I was moving in. Highly recommend both Mercedes and Utopia.
-
February 2024 by Winnifred Delaney
The maintenance team at Utopia Property Management is superb. They responded quickly to a plumbing issue and fixed it promptly. It's reassuring to know they're so reliable.
-
February 2024 by Kiran Premchand
Mercedes was really professional and showed me various options for a rental property in the Bellingham area.
-
February 2024 by Scott Landcastle
The electricians came to the house and replaced the lights in the garage barn with LEDs. Remove the fluorescent lightbulbs and replaced with new fluorescent fixtures and bulbs. Not sure what to do with the fluorescent lightbulbs that they left in the garage. If you have suggestions, please let me know.
-
January 2024 by Harold R. Fortin
Utopia property management's unwavering dedication to excellence has made them my go-to company for all of my property management needs.
