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October 2023 by Randy Dashell
The people here are always helpful, and there's never a line.They don't take cards, but you can get money from the ATM upstairs.Way better to go here than any of the other USPS locations is Bellingham.
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May 2023 by Emily Chappell
I have shipped multiple packages from this office and have always received great advice. Also they have TAPE! So, if you don't own packing tape don't worry. Yes its cash and check only but there's literally an ATM one floor up. Thank you!
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April 2023 by Cheyenne Fox
DON'T COME HERE.Lady is rude and condensending like she's talking to a toddler. The locations doesn't take cards AT ALL.
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July 2022 by Mojdeh S.
Not unlike other post offices, this one could use an upgrade, but we were able to get in and out relatively unscathed. They had the necessary boxes, but we were forced to purchase tape to seal them for shipping baby books to our expecting cousins. Parking was easy just outside the doors, and plenty of spots were available at the time we arrived.
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April 2021 by J W.
I have a lot of shipping as I am a seller on Ebay, the employees are always helpful and Friendly, even with the stresses of their job. I also love the flat rate system and the self help Kiosk as well.
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December 2020 by Theepicturtleman T.
this company is so goddamn slow, i could litteraly walk my slow a** down to the place where they made it before the package got to me. It got in bellingham at 7am and it still aint delivered, bellingham litteraly only 2 miles big so how it aint here tell me that.
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September 2020 by Alexander C.
After a 1 minute and 30 second answering machine message that is not relevant to anything, it rings and rings and rings until the phone goes dead. No one ever picks up. They don't care about you or your packages that they continue to misplace and will not, do not care to help you locate it. They don't care.
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September 2020 by Brittany B.
Surprisingly was able to get a hold of someone and was assisted successfully in locating my package. Considering the state of USPS alongside COVID, I'm grateful and more patient with the very apparent grumpiness of the employees. I appreciate that whoever answered at least tried. I definitely don't appreciate the woman who I encountered at the counter. Her alone would have given this a one star. The job is awful and customer service is miserable, but the blatant rudeness is a choice on her part as a person. There is also what seems to be a lot of miscommunication and confusion. I was told my package didn't include the apartment number, yet it was visible beneath it being scratched out...? The man on the phone seemed to understand and was able to explain why my package was being held, but the woman didn't appear on the same page. Overall, better than my already low expectations mostly not due to the employees but USPS as a whole. The hassle and unpleasant in person interaction leads me to avoid sending or receiving mail through them at all costs.
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July 2020 by Chloe E.
Basically If you are giving them a call, expect to be on hold for a couple hours and then either hung up on or not helped. If you are going in with any questions or concerns, expect them to pretend that they don't know anything. As an example, I was told I cannot have package rerouted to a different address, despite this being an option to do online at the UPS website. I'm unclear on whether they only hire incompetent people or they just collectively choose to not provide any customer service whatsoever. I now have three packages that I will never receive because they failed at their one very simple job.
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November 2018 by Molly H.
I called because my tracking information had shown my package was out for delivery, and then it showed that it was 'available for pickup' but did not specify where to pick it up. I was confused, so I called. The first time I was on hold for 8 minutes after explaining everything and then it sounded like I was taken off hold and then hung up on. The second time I called, as soon as it sounded like it was being picked up it hung up again. The THIRD time I called, it rang and rang (the other calls were at least answered fairly quickly) and then I explained this was my third time calling and there was zero acknowledgement of that. She then answered my issue quickly without me saying anything so I'm pretty sure it was the same person all three times. Apparently they had not actually taken my package out? Her explanation wasn't overly clear and it sounded like I was just a nuisance to her. I was told it would be delivered today but I don't overly trust that. I understand that places prefer you use the website as they repeatedly say in the automated message, but the website did not give me any information. I'm frustrated that my package was not delivered the day it was supposed to be, and I am frustrated about the poor customer service I received.
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June 2018 by Jennifer J.
I've been frequenting this Post Office for almost 20 years - and it has barely changed in that entire time. But that's what makes it quaint and very Bellinghammy. Yes, the lines can be long (hey, it's the Post Office after all) and there never seem to be enough staff on duty, but think of it as a time to catch up on your phone surfing or even bring a book to read. Bonus points for the ample free parking and easy curbside mailbox, which you can access without even leaving your car. Pro tip: it's a super quick hop over to Whatcom Creek and a beautiful waterfall to de-stress any frustration you encountered while in line to mail your package!
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May 2018 by Masanori D.
Many people do not know this post office even exists. It's inside Yorky's Market on Alabama Street (and Yew Street). The left most window is designated as the post office window. It's an official post office location, which you can find on the USPS webpage. The other day, I sent a priority package from here. There was no wait, and best of all, they were friendly! They are not USPS employees. They are Yorky's Market employees, and they are knowledgeable and work very efficiently. I don't think I need to explain why, but I used to dread going to the post office, but not any more! ****************************** If you found something useful in my review, please hit "useful" so that I can improve my reviews. If you love food and traveling, follow me, or better yet, let's become friends on Yelp! Thank you and happy Yelping!
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February 2018 by Mark O.
Although the Magnolia Street Post Office hasn't reopened yet following the beautiful remodeling job that appears to have been completed a month ago, the Main Post Office is running now efficiently than ever before! The clerk's are friendly and the lines (even at Christmas) are shorter!
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May 2017 by Kevin W.
I ship things regularly and have for over a decade, least issues I've ever had at a post office with notable courtesy and willingness to go above and beyond to help. So, something like sending via 7 different post offices regularly in that time I would highly recommend this post office.