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August 2024 by Matthew Chandler
Stick with FedEx. Drove down from Canada to manually intercept a time-sensitive package that UPS kept losing. Got here and then they refused to help me until their customer center opened at 2pm. So… I spent hundreds of dollars on overnight shipping from China & 6 days later I’m inconveniencing them by taking an entire day of my own time to recover my lost package? Like I said, stick with FedEx
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August 2024 by Jeannette Zinn
Of course! I appreciate all of you!
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July 2024 by Perye Maher
There less than 2 minutes gone with package next.
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June 2024 by Ryan Harlow-Nakano
Always helpful staff
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June 2024 by Steve
Very efficient service
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June 2024 by UFO-Ghost
Some routes have better drivers than others. My residence has a poor crew serving it's route. (Woburn and Sunset Dr.)On truck out for delivery at 7AM yesterday, due by noon, not delivered, then update to by 7PM.. Nope. Now it's due today by 2:30PM, but not yet out for delivery at 8:30AM. Will see. Last year same thing happened all due dates and times never met, rescheduled multiple times. Shows up 5 days later. Some people are not cut out to drive a delivery route but are still doing it at UPS. I hope I get my over 2K worth of computer gear today. The more expensive the package, the less likely it seems to be able to be delivered. Still giving 3 stars for UPS still being in business.
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May 2024 by Peter Sines
The absolute worst the refuse to let you talk to a live person! Just a phone tree going nowhere. No stars -5
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May 2024 by Cole
This location's staff are friendly, knowledgeable, and professional.
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March 2024 by DragonCookies
I'm not sure if this is the right spot to leave a review but I want to send a BIG thank you to the driver who put my package on my back porch while I was away. I had about $80 worth of fabric in there and I was SO happy it was in a safe spot where it was less likely to get stolen. Thank you again!!
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January 2024 by Shayla Saenz
Didn’t even attempt to deliver and now it’s been a week. They didn’t even give me the option to pick it up. Disappointed.
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January 2024 by Brian Loos
Cheap postage
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January 2024 by MrRJRex
UPS sucks. They can't deliver a package to save their lives. Their automated helpline is impossible to use.
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December 2023 by Christy, brown
Above I added a post showing how outstanding the ups driver in the kendal area was in helping on 12/19/23.. Dont know his name but he completely went above and beyond his duties!! Thank you again to the driver who helped me out!! Hats off to you..you're a wonderful person, wish more people were like you!!
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December 2023 by Samantha Martin
Andrew and the team at the distribution center are amazing. They went above and beyond to assist with a misdelivered package that the "UPS store" failed to deliver. Driver, Mike also went above and beyond with assisting me. Overall a great experience with a stressful and time sensitive situation.
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September 2023 by Cory Ayers
UPS delivered someone else’s package to my front door. Ended up being easier to deliver it myself than fight with their poor automated customer service to come to a reasonable solution. Depending on good samartins vice fixing their broken customer service system is just a poor business model
