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April 2024 by Rick
I’m finally switching away from this pharmacy after my experience today. About 75% of the time I come in, prescriptions aren’t ready, but this time was especially obnoxious.My wife got a call her prescription was ready, so I went in the next day to pick it up. They knew nothing about the call but saw the prescriptions and said they could fill them and it’d be 30 minutes. Annoying but whatever. I come back and get a new guy named Dylan, whose strategy seems to be to say nothing unless absolutely necessary. So he goes “date of birth”, “name” and then says it will be 30 minutes. I tell him about the call before and that I was already at the counter before, so I don’t have another 30 minutes. Dylan just stares at the counter and doesn’t say anything or look at me. The guy who helped me before also just stood off to the side at a computer and didn’t say anything. So I say that I don’t have the 30 minutes again and he just stands there and then I eventually left. It’s one thing to have confusion and not have something ready, it’s one thing to have something run late, it’s pretty annoying to not apologize, but to not even address someone and not give any care about them does it for me and this is the last time I do prescriptions here.
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March 2024 by B B
I have been using this pharmacy since my move to Bellingham 2 years ago. I have received excellent service though it has been a busy time for them. I have obtained all my standard vaccines and covid booster here. I want to acknowledge all staff as being professional and courteous. Recently I was at counter and was helped by Jennifer. Though it was busy when I asked them to call my Dr. to request a refill, Jennifer's response was that it was part of their personal service to provide those types of conveniences. I really appreciated that I was made to feel like a patient receiving 1 to1 service. Thanks to you all!
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March 2024 by Manpreet Singh
Very bad service lady in front counter
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March 2024 by raegan downer
severely understaffed, causing a significant decline in service. will be on hold for over 45 minutes, phone is never picked up. good luck putting in an emergency refill request because it will not be done on time, leaving you without vital medication for days. put in a transfer request to move pharmacies over a week ago and it hasn’t been touched at all. i’m done with sacrificing my heath to receive poor service as a result. it is 100% not the employees’ fault, as they’re always very kind and understanding. safeway refuses to hire more people to actually care for their customers and i can’t take it anymore.
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February 2024 by Taylor S
Subject: Disastrous Experience at Safeway PharmacyI feel compelled to share my utterly disastrous experience with the Safeway Pharmacy, an establishment that seems to excel in incompetence. My recent encounter has left me questioning the very foundation of their purported professionalism.To begin with, the staff demonstrated a staggering lack of knowledge. It was as if they had decided to embark on a pharmaceutical experiment without the prerequisite education. Their inability to provide accurate information not only perplexed me but also raised serious concerns about the standard of education within the pharmacy profession.Moreover, the sheer audacity of the staff to dispense incorrect information is both mind-boggling and downright dangerous. It's almost as if they believe accuracy and patient safety are optional components of their job description. Their blatant disregard for the well-being of their customers is nothing short of shameful.The need for a collective return to school appears glaringly evident. Perhaps a comprehensive refresher on basic pharmaceutical principles, customer service etiquette, and, most importantly, a lesson on the gravity of their responsibilities is in order. It's disheartening to witness a profession that's supposed to uphold the highest standards stooping to such alarming lows.In conclusion, my experience with Safeway Pharmacy has left an indelible mark on my perception of the pharmacy profession. If there's a silver lining, it's the hope that my scathing review serves as a wake-up call for Safeway to reassess its commitment to competence and integrity. Patients deserve better than the subpar performance and apathetic attitude exhibited by the Safeway Pharmacy staff.
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December 2023 by A. M.O.
Thank you so much to Ezra and the team, pharmacies are so short staffed, they definitely do the best they can here with the time they are given.
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December 2023 by vanilla bug
Be wary of VIJAY ATWAL - PHARMACIST of BELLINGHAM, WENATCHEE and surrounding areas. Vijay refused to fill an emergency non-narcotic medication due to “personal reasons”. The Bellingham Safeway store director, myself, and my husband spent an hour on the phone with the pharmacy service Safeway outsources through, and reported VIJAY ATWAL of BELLINGHAM / WENATCHEE WASHINGTON for his refusal to fill an emergency non-narcotic prescription medication. The store director said this is **NOT THE FIRST TIME THEY HAVE HAD PROBLEMS WITH VIJAY.** Please be wary of interacting with this pharmacist.
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December 2023 by Lynda E Postal
One of the few pharmacies that seem to stock enough opioids so I usually don't have to wait a few days more for my pain relief ... and as folks know: if you wait too long for the refill, you get severe flu-like symptoms ... I really appreciate the care this pharmacy takes of its patients.
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October 2023 by Kimmy Barker
By far the worst pharmacy I have ever had to deal with. 3/500 times I have called someone has actually answered the phone, and 2 of those times was with an extremely unpleasant and rude woman. DONT USE THIS PHARMACY, WHATEVER YOU DO!!!!
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October 2023 by Rob Costello
Everything went great got my shot and walked out in 5 minutes
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September 2023 by Matthew Simoneau
There’s anywhere between 2-3 people with headsets on and typically another 1-2 walking around, but it’s a hit or miss if they answer the phones at all or if anyone even comes to the counter to help you with your refills, etc.Being of the most staffed pharmacies in the state combined with there never being more than 3 or 4 people lined up in a rush… Kinda makes you wonder how Seattle pharmacies handle 10x the traffic with just one or two people on staff.
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September 2023 by Janna P.
No hesitation Safeway has an excellent pharmacy! Each of the associates is well informed and pleasant when dealing with the customers. Questions are answered with respect and consideration. Liz, one of the pharmacist, gives 110% to her work and the people she serves. It is a good place to go and know that there is quality in your pharmacy. Thank you for the good service.
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August 2023 by Richard S.
My auto fill prescription is filled later and later every month. It is never on time. I have to call over and over again to get them to actually fill it, then they still fill it later than they say they will. My auto fill prescription was a full week late last month. The employees here are either terribly managed or they do not care at all.
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October 2022 by Rachel Brooks
WHY DOESNT ANYONE ANSWER THE PHONE AT THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I've made three trips to this damn pharmacy for medications, last night i noticed they didnt fill another one that i need..so now i have to go back up there today yet again to have them try and fill and im sure i'll have to come back tomorrow because of something they didnt do
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September 2022 by Douglas H.
The pharmacy is out of control! Two hours behind schedule for flu and Covid vaccinations with appointment! The nurse giving the shots didn't even know he's was two ours behind schedule.