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June 2024 by Meadow ofFlowers
NOT A SAFE SPACE FOR LGBTQIA+
NOT A SAFE SPACE FOR LGBTQIA+
NOT A SAFE SPACE FOR LGBTQIA+
I am trans and have had so much difficulty getting my hormones, this is my 10th pharmacy. I transferred my prescription here a week before pick up to minimize the constant hurdles I am always having to go through just to pick up my hormone prescription. I was assured I would be able to pick up my meds in 1-2 days.
I showed up after a week. No meds. Plus I was now being told it would take another day. When asked to clarify the man said it would be 2 days. Now extending the wait from 1-2 days to 8-9 days.
The communication coming from this "pharmacy" is so bad it literally is putting me in harms way.
Im not sure who it was I talked to on the phone that assured me my hormones would be ready and just seemed to decide not to get my prescription after the time he promised elapsed. Ya know, as you do, just casually deciding to enforce your power over others and put them in harms way through apathy, totally not his fault, I mean, he didn't *do* anything after all, including not getting my meds he promised he'd have ready.
Funny how this keeps happening at every pharmacy I go to. Its very interesting how Planned Parenthood seems to be so knowledgeable about the difficulty we always face, almost as if it is oddly common for trans people to frequently have hurdles at pharmacies.
The look on this mans face simply asking if it was a safe place. This is *such* a common phrase for businesses to signal to LGTBQIA people, so common there are literal stickers to buy that can be placed at the storefront.
The man at the drop off window with dark long hair and glasses. Even when it was apparent a problem arose, he made *such* minimal effort even going as far as to inform me *other* prescriptions were available, just not mine. He made it very apparent it was not a safe place with his response, that it was the stupidest question he had ever heard and I was stupid for asking it. It must be nice to be a white cishet man living on easy mode.
THIS IS NOT A SAFE PLACE
DO NOT GO HERE IF YOU ARE LGBTQIA+
Editing with an update: I verified with my other pharmacy my prescription of 11 medications were definitely transferred over. I am not sure who is saying the dont have the prescription when in fact they do, but I am inclined to believe the people that are being nice to me and think the rude people that are speaking to me rudely on the phone (This pharmacy) is probably the ones refusing to give me my medication.
Another edit: After being hung up on twice when calling this pharmacy after I verified my prescription was sent here, suddenly they are saying my single prescription is at least 5 now and that the no refills they told me minutes before suddenly changed to them now deciding they do in fact suddenly have my prescription and are now going to fill it. Suddenly they are so nice to me, interesting how they were extremely rude even hanging up the phone on me, then I verify with my prescription was definitely sent and suddenly they now have my prescription. After being hung up on twice, being told have to comply (not sure what for, they wouldn't specify) suddenly they go from being extremely rude to all of a sudden overly nice (obviously fake since they let it slip I need to comply) They aren't even good liars, I am literally holding a bottle of my prescription that says 3 refills until 4/22/25, yet they told me several times that I do not have any refills. Interesting... am I being refused my hormones? Kinda seems like it
DO NOT GO HERE IF YOU ARE LGBTQIA+
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November 2023 by C C
I'll balance the negative reviews - which sound rough! Legit issues it looks like - but our experience has been nothing but perfect.Very polite & helpful staff, large store, pharmacy has always been quick & friendly whenever we get refills. Just remember the pharmacy is closed 1:30-2p for their lunch, and you'll be set.
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November 2023 by Delilah Orr
Pharmacy cancelled my prescription delivery and getting a hold of them on the phone is unsuccessful. The phone just rings and rings, no one picks up. It straight up rang 3 whole minutes after the wait on hold. Called back 3 times... Same thing happens. I need my medications, yet can't get them. I do not own a vehicle, they keep cancelling my prescription delivery... I miss the Cornwall rite aid...I am not happy...
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November 2023 by Karen M.
Employees at this Rite Aid are wonderful, making it work despite depleted shelves, inadequate staffing, frequent shoplifters, and invisible management. Many seniors rely on this pharmacy and are often greeted by name and treated with love and respect. I'll continue my patronage (over 20 years) here because of the people. blessings to you all! karen
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October 2023 by Martin Craig
Unexpected finds and a wide selection - This Rite Aid location surprisingly had a wide range of affordable and organic foods, many cheaper than anywhere else.
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October 2023 by D P
They take walk-ins for covid boosters, while Walgreens does not. This makes them a five-star joint in my book. Also, they were friendly & efficient at the pharmacy.
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September 2023 by Bumpertini B
I have been coming here for 7 years. I've never experienced such kind, loving, and just genuine staff. Sure some of them may not necessarily love their jobs, but I've been shown nothing but kindness from them, over about a dozen or so staff.Without reading the comments or reviews I'm sure it's so low because the location is slow to check out. This however, is not their fault. They have one register open at all times and that's it. You should not be coming to rite aid expecting to grocery shop, and it's not a minute mart. You should be thankful it's there at all. I'm not a staff here, I just know good people when I see them. If you're looking for non-judgmental eyes, I would come here. Perfect place to buy condoms, adult diapers, too much alcohol, all the things that are a little embarrassing. They won't bat an eye.I have no experience with their pharmacy besides getting a free booster so that was nice.
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July 2023 by Jerret Anderson
Don't even bother dropping off a prescription and waiting. It will take forever and they'll find a way to mess it up. Said they don't take my insurance and then said they did. They're all over the place and understaffed. Que the bot response!
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July 2023 by Jimmer Shine
Easy does it. These cats are busy. Roll in with a bit of patience and there shouldn't be a problem.
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July 2023 by mirna suddaby
It’s a great place to go for shopping.
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July 2023 by Iain Cunningham
2 stars. Not open at scheduled time
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May 2023 by Julie Hatch
The store is pretty good. It is a bit smaller than some so it may not have items that are available at other Rite Aid stores. The cashiers have always been helpful and friendly. The pharmacy is not that great. It is difficult to get a staff person to answer the phone and they have been rather abrupt when dealing with them. The customer service could be better.
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April 2023 by Kyla Joy
I was already frustrated by the wait times at this pharmacy but recently my experience was even worse. I noticed that the pills in my 50 mg prescription were different sizes, and after researching, I found out that about half of the pills were 25 mg mixed in with 50 mg pills. I have no idea how long I had been accidentally taking half of the dosage prescribed to me some days and the full dosage other days. Don’t go to this pharmacy! The 45 minute wait is not worth a bottle of mixed dosages.
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April 2023 by Aurora Nazario
Fantastic pharmacy staff. Just so friendly and patient. Never had any issues here.
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March 2023 by Brian C.
I realize most drug stores only receive reviews when someone has a complaint, so they are notoriously lowballed in the star department. I thought I might do my bit to remedy that for my own local, seeing as how they are doing a pretty good job. When I come in, I'm nearly always greeted personally by one of the staff. The service in the pharmacy is efficient and knowledgeable, and they have gone the extra mile on several occasions to interact with my healthcare provider in getting me taken care of. The store is clean and organized, but poorly stocked. I get the impression they are perpetually in the midst of downsizing, and it feels a little early-Covid/Soviet Union with isles of mostly-empty shelves and little selection. That's the only detracting factor, and the missing star. They got it going on where it really counts: customer service and pharmacy efficiency. You could do a WHOLE lot worse in Bellingham - I'm looking at YOU, Walgreens... Recommended.
