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March 2024 by Andrea S.
We have tried their grooming 5 times now. We make appointments and 3 times they were at least 15 min late letting us in. Twice we have had a horrible haircut in which there have been huge chunks of hair all lengths. I did talk to the manager this last time and asked him to come to the parking lot and see what $75 gets you. He would not, just wanted to give me a free haircut the next time I come. I explained that we would never be back but wanted him to understand the quality of service of his business. Of course they kept our $75!
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February 2024 by Christina B.
Clean and well stocked. Helpful staff. My dog is on a special diet because of ph in her urine, and I usually get her dog food directly from the vet. I ran out on a Saturday but the vet was closed and panicked when I realized I wasn't sure what to feed her till Monday when the vet would be open. The PetSmart manager was super helpful in finding a solution for me. I can easily recommend PetSmart. It's nice to know there are employees willing to go the extra steps to help.
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February 2024 by Rachel Zaharia
I never leave reviews for anything but I have to say Mark is one of the loveliest people I’ve ever met. Petsmart runs have become one of the highlights of my month because of him. Beautiful customer service :) Shoutout Mark!!!!
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February 2024 by Ami Nguyen
This location is sooo much better than the petco store down the street in terms of layout and options. Staff at both locations were great. I made an online order for a 20% discount and was able to pick up the item in 30 minutes.
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February 2024 by Dan Barry
Good service and helpful staff at PetSmart. Prices are higher than online pet supply stores but PetSmart has goods when you need them. Their fish selection is maybe a 6 out of 10. But they have a wide selection for dogs and cats. We like looking at the cute kittens too. Their sale stuff is great. Def watch for those items. Banfield sucks. Don't go there.
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February 2024 by Michelle Stroud
Easy to find what we needed
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February 2024 by Jordan
Pet stuff. Better prices than Petco.
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January 2024 by Anna S.
First ever yelp review. Never had an experience that I felt needed me to take the time to sit down and write one. Especially a bad one. But the woman who had salon lead on her name tag when I went into to get my 3 month old puppies nails trimmed was EXCEPTIONALLY rude. Right off the bat. Like I didn't even say a word just walked in the door and she immediately sneered at me and took an irritated tone. It did bit get any better from there. The entire exchange she was short, irritated tone.. like she did not even want me to walk in the door. Didn't end up performing the service because of policy.. okay fair. But damn could have at least been a little welcoming.
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January 2024 by Adam Vase
Came in for a jacket / coat for our new puppy, staff was helpful, they took the time to say hi to the puppy and assisted with getting him into a coat.Even asked if we would be interested in training, we are going to PetSmart training, but at different location in our home town
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January 2024 by Dawn Rehberger
They have the fish broth I was looking for for my kitty.
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January 2024 by Kristin Paxton
Just spent 30 mins waiting for someone to help me with a hamster. Fire the whole team. Start over.
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January 2024 by Michelle Mitchell
Pet Smart had exactly the specific sort of food that my picky cat eats. And the price was better than anywhere else...
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January 2024 by Teal Bryan
We had placed a pick up order and the items we ordered ended up out of stock due go a computer inventory communication issue. James gave us a call and let us know what happened and how they could try to still help us get what we were looking for, they were very kind and so helpful in finding adequate substitutes and the cats and guinea pigs are happy too! Thank you so much for taking the time to find a solution instead of just cancelling the order your extra efforts are greatly appreciated!!
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December 2023 by Dennis Rasmussen
Just a quick stop for my sister-in-law to get dog food.
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December 2023 by Kylee Norris
never have anything in stock
