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October 2023 by Throw Away
Caleb is an absolute rock star!! Truly made my experience with this storage facility a piece of cake and was simply a delight to work with. He was responsive, kind, and answered all my questions to ensure things went smoothly. Even the move out process was seamless thanks to him, and he helped resolve a system issue that would have resulted in an over charge on my account in a matter of seconds. Really great job and your hard work is appreciated!
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October 2023 by Brian Demoe
Very happy with the facilities and the service. After dealing with a very shady moving company, I was so happy to have such a good experience with Caleb, at Pacific Self Storage.
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August 2023 by Circles & Curves
Caleb is amazing! Polite, knowledgeable, gracious,,, so many positive adjectives to describe my experience working with Caleb. Honestly, I'm only sad to think that someone that good will quickly advance and I won't be working with him much longer.Caleb is helping me secure a storage unit that is perfectly suited for our needs. He worked to save us money where he could and was patient with walking us through the necessary paperwork.Five stars for Caleb and Pacific Self Storage!
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June 2023 by thickmacaroon
Joseph was awesome. I got the exact size storage unit I needed and was able to get my things moved in in less than two hours. Highly recommend this place for storage needs.
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June 2023 by Trina Flowers
Very very great customer service, clean property and always answers emails and calls
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June 2023 by Stella Mello
Derek the manager is nice and super helpful
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May 2023 by Sabine Endicott
My booking experience was very positive. Sarah explained everything very well and helped me figure out the most cost effective options.
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March 2023 by David Millican
Great. Professional, efficient
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February 2023 by James MacWhyte
My unit was broken into while I was in between homes, using this as a secure place to save my things. My most sentimental items were all stolen. I later learned there had been many break-ins at this location before me, but the management didn't think it was important to tell anyone. They were not able to provide CCTV footage or any other evidence. According to the insurance company, my whole lifetime of memories was worth about $500. I'm absolutely heartbroken, and all I can do is leave this review to express my disappointment at their lack of responsibility.
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December 2022 by P Greenberg
Hello! My experience with Pacific Self Storage was awesome. Kameron is extremely professional, and is great with customers. He had an easy time getting my needs all taken care of, and before I knew it, I was moving my things in. Very good work.
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November 2022 by Maureen Adele H.
It isn't secure enough. There are only a couple of cameras outside that monitors several buildings at once. Therefore it's easy not to get detailed images if you know where the cameras are. There are no cameras inside the buildings. There are no security codes to the buildings so if you're able to get in the complex, you have access to all units. My unit was broken into. I had brand new never used camping gear kept in large duffle bags that was stolen.
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March 2022 by C. L.
I used this storage facility for about 7 years until spring 2022. It changed ownership about two years ago. New Ownership: The good: It's easy to get to. It's not on the immediate flood plain. It's a gated/coded facility. The Bad: Someone tried to grind the lock off my outside unit. I found out when I came to get something out of it. When I stopped at the office to report it, the person I spoke to said "Oh yeah. We had an incident a few weeks ago." Would've been cool to have been notified of that. Anyway, it's still easy to get to. Maybe use two locks.
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March 2022 by Violet
This place as nice units. The woman that helped me out was absolutely fantastic. She made the process super easy. I was able to get a unit the same day I needed it. The prices are reasonable also.
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November 2021 by John Cronin
Convenient location, still have trouble with the two button on the keypad.
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September 2021 by David Cosper
Their prices were the best in town once upon a time. Now they raise them at least once a year. This time by 200 dollars a year.
