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October 2024 by Evan O
Had a prepaid plan I purchased while travelling around the US for a month. The plan wasn’t working so I went into this store. A kid about 19-20 years old put in the most minimal effort possible before telling me he couldn’t fix the plan with a grin on his face and acting smug the entire time. I then had to phone t mobile and spend over 2 hours on the phone getting the plan to work because the kid at this store didn’t want to do more than the minimum at his job.
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March 2024 by Jason Peterson
Great service very helpful
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January 2024 by Matthew Pruett
Not allot of options for people with bad credit due to unfortunate circumstances so is what it is!
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November 2023 by David Morse
Great staff!
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April 2023 by Donna “Mccutchen” Bonner
This particular METRO PCS location has the absolute best staff!! My sister and I went in Saturday and our sales rep "Julian" killed it. He was very professional, helpful and knowledgeable on the products he was selling us. What he didn't know he "found out" and I'm just not sure how long it's been since I've heard someone in customer service say "let me find out for you" and for that METRO gets 5 stars! Thanks Julian for all your help!
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April 2023 by Mary Yoder
The friendliest retail store I've ever been to. Kudos to all the staff ?
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March 2023 by Jesse B
Great staff very focused. whatch the busy times,
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January 2023 by Buttercup Babie
The meridian store in Bellingham policies are no returns on accessories is bull bought a new phone and supposedly a fast charger for a Samsung phone paid $21for a charger that only quick charges
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November 2022 by Linda Eckenberg
They were very polite and helpful even though it did take some time.
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November 2022 by SuperNaturalBodyz
Sam was AWESOME...he helped me fix the app on my phone and was super friendly! I hope he's appreciated ?
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March 2022 by John F Flynn III
This young lady is the greatest customer service person I or my wife have ever met.She remembered us by name, handled the matter with the utmost professional attitude and assurance that she would handle everything.I let her, my back was acting up, and I just wanted to sit down. I'm 65 with spinal stenosis. When she came back I have just had to ask for her photo and she brought her wing man. I give this Metro PC'S in Bellingham.
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January 2022 by B.T. Faith&Fit
Sam was AWESOME...he helped me fix the app on my phone and was super friendly! I hope he's appreciated ?
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November 2021 by Kendra Kelly
Naomi has been an absolute godsend! She has helped me with complicated situations regarding my phone twice now and really fought to get them resolved. I couldn't be happier with the customer service she has provided. 10/10 recommend! Thanks again, Naomi!
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October 2021 by sqyler
Intentionally lied to my parents. Told them there phones will not work and need to buy $300 new phones. I checked the IMEI # and called and talked to the same person who then told me, “oh yeah those phones will work”… what???? I sent my parent to the actual T-mobile store and reverted to there told phones which were better than what metro PCs sold them at inflated prices. The device at T-mobile was amazing!!! Shame on Metro PCS!! After speaking to the manager of this store, they were told nothing can be done and they could sell the phones for $80.. So beware, they will do a money grab on you by deceiving you. Intentionally taking advantage of seniors is unacceptable and there should be action taken for this. Even though the manager blew it off. I will be calling corporate and filling an official complaint in this location.
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August 2021 by Nevin McKenzie
Cancelling metro service got a lemon phone no one there knew how to solve the problems only had this revel4 phone for about 3 months won't give me a refund on this flawed phone not good business in Bellingham metro store
