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August 2024 by Ajitesh Vennamaneni
I recently had the pleasure of working with Nick Bruce to purchase our first Mercedes, and I couldn’t be happier with the experience. From the moment we walked into the dealership, Nick was incredibly helpful, patient, and down-to-earth. He made the entire process smooth and enjoyable, answering all our questions with genuine care and attention.
A special shoutout to the General Manager as well—your team's commitment to customer satisfaction was evident and much appreciated. Nick’s willingness to work with us on the pricing made the deal even more satisfying and reinforced our decision to choose this dealership.
If you're in the market for a new car, I highly recommend reaching out to Nick Bruce. His professionalism and customer-focused approach are second to none. Thank you, Nick, for making our first Mercedes purchase such a memorable and positive experience!
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August 2024 by Rachael Froom
Our vehicle required urgent service while we were far from our home dealer. Bellingham Mercedes was able to see us in the same week. Our service advisor, Kelsey R. deserves significant praise. She worked with us through our unique situation and provided exceptional support. She went above and beyond to get back on the road. A huge thank you to Kelsey, and the team at Mercedes for your wonderful service!
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August 2024 by Glenn F
As a resident of Bellingham, I chose to work with Bellingham Mercedes Benz—incidentally shares a showroom, maintenance bay and staff with Toyota. Initially I was connected with John Cabal in sales, an appointment for a test drive was made. Mr. Cabal sent me a text the day before the appointment that he would not be able to make it so he was handing me off to Jordan Ashburn. During the test drive Mr. Ashburn suggested that I drive a Toyota. After explaining that I was interested in a Mercedes Benz GLS580, he admitted that he didn’t sell that many of them so he wasn’t that familiar with the model. I made another appointment to look at a GLS450. Once again, I was handed off to a different sales associate, Kai Enyeart, this time because Mr. Ashburn explained that he was promoted to management. I test drove a GLS 450 with Mr. Enyeart. He also suggested I look at a Toyota. When I asked why a sales associate representing Mercedes Benz would suggest a different make to a customer, he replies; “…I’m just trying to sell a car.” After texting, per Mr. Enyeart’s preference to arrange a purchase appointment and not received a response after 3 texts and 2 messages at the dealership, I decided there were enough red flags on this relationship and took my business to Mercedes Benz of Bellevue. The sales associate in Bellevue, Lorenzo Johnson, treated me very well. He was professional and even offered to deliver my new GLS to Bellingham. The purchase process was completed over the phone and I picked up my GLS in Bellevue because I wanted to drive it home. Though I can not discuss the customer service at Mercedes Benz Bellingham because I’ve not experienced it yet, they will not get 3 chances. Bellevue has guaranteed a loaner vehicle if I needed to travel but I’m hoping that will not be necessary. I also wished I’d had the experience other customers described, however I did not. It doesn’t hurt to look around especially when purchasing a vehicle in this price range.
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July 2024 by Devin Beazley
While traveling from San Diego, I made an appointment for Service A. Basically an oil change and inspection.
I usually do most of my own routine maintenance. But, since we were on the road....I decided to let the dealership do it. I did have my own low expectations going to to a Mercedes dealer.
BUT...... Mercedes of Bellingham was awesome. They are not like any other dealership. They were friendly, very professional, and accommodating. The facility is nice. The waiting area is comfortable. The service only took about an hour and a half. Prices were quoted when I booked the appointment and the final charge was that....no running up the bill nonsense.
Mercedes of Bellingham is a perfect model for all dealerships in this country. I wish the local Mercedes dealers in Southern California would be like Mercedes of Bellingham.
Thank you for the great service.
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May 2024 by Charles Tsai
I recently had the pleasure of purchasing a GLC 300 from Nick Bruce at Mercedes of Bellingham, and I can’t speak highly enough of the outstanding service and expertise he provided throughout the entire process. Carter Tipton in the finance department was awesome as well, very friendly, professional and efficient, explained every transaction and was excellent at going through all the warranty options, never felt pressured at all. We highly recommend Nick and Carter to anyone!!!
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April 2024 by Ade
I recently had the pleasure of purchasing a vehicle from Mercedes Benz of Bellingham and I cannot praise them enough for their outstanding service and professionalism. From the moment I inquired about the vehicle to the overall sales experience was a truly remarkable experience. Special thanks to Nick for working on the deal and ensuring that I was able finalize even on his day of. Jordan was outstanding and very knowledgeable which made purchasing my 1st EV an enjoyable experience. Special shout out to the GM Rob who was excellent and ensured that I was truely satisfied with the transaction. You have a great team over there and I will highly recommend this dealership for all Mercedes Benz purchases!
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April 2024 by Ruby Powers
My first car purchase!!! Worked with Jordan to take home a 2017 Honda Civic! Jordan and the rest of the staff were helpful and willing to work with me on price. Great place to buy! Thanks team!
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April 2024 by Taylor Carlson
Wayne helped me purchase my first car. He was very quick in response & answered any questions I had.
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March 2024 by Sandy Allshouse
Horrible customer service. They sold me a faulty battery and would not give me my money back.
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March 2024 by Peter TenEyck
I expected a long, drawn-out purchase, but I was wrong. I drove out in my new Mercedes in less than 1 hour. Thanks!!
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March 2024 by Shawn Borch
Had a great experience over the past few years, every time bringing in my car…. I’ve received the best service, over all with car and staff….
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March 2024 by Christina Clark
John Cable was amazing with helping me find the same exact car, only newer that had saved my niece's life.
As far as buying a car, it was truly a pleasure doing business with him and his extensive knowledge of Mercedes Benz and how they build their vehicles.
I will DEFINITELY be coming back should I need to replace my awesome new car!
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February 2024 by Isidor Siskos
My Sprinter van needed a new transmission and they took care of all my requests. The service advisor, Kelsey was easy to communicate with and made sure my needs are met. I'd only ask for future to be the one contacted as opposed to me being the one looking for the updates but regardless, she was super polite and positive minded.
The transmission was going to take way longer to arrive from Germany so they found another new transmission from elsewhere so I'm back in business a lot sooner. The tech that came out to speak with me was very informative on how to care for a diesel vehicle as I've never had one before. I don't remember his name, but please send my compliments again.
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January 2024 by Joe Jacobson
We recently purchased 2 new Mercedes from Mercedes Benz of Bellingham. Jack Conneely our salesperson was incredibly helpful, patient, professional and knowledgeable. He made the entire process very easy. Also, the GM Rob and the entire staff were a pleasure to deal with. If you are in the market for a new Mecedes or Toyota in the Bellingham area, we would highly recommend reaching out to Jack.
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November 2023 by Ashvinder Singh
John was amazing. He explained everything clearly and helped my girlfriend get a brand new GLB 250. He provided the best service possible.
Definitely recommending him to anyone looking for a car.
