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February 2024 by Lucky McRib
Got my steering alignment done there. Took less than an hour and now my car drives as straight as an arrow.
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February 2024 by Scott McKeever
Great customer service as all Les Schwabs have, but this location, tucked into an industrial area, is much less busy than the store on Meridian.
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February 2024 by Brian Putnam
1. Corporate customer service was not helpful at all2. Made an appt online. Called to make sure tires were in stock3. Dropped by to make sure they were in stock4. When I got there, rear tires were not in stock. Was told they were on the way.5. They should have called and rescheduled6. Waited over an hour. Went to check. Tires were “on the way”- 15-20 minutes to wait. Tires were off and asked that I wait7. 40 minutes passed.8. Finally done. They misquoted the back tires, more expensive9. Reduced cost so it was original quote.10. Didn’t see any real discount because of their mistakeBellingham Irongate store
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February 2024 by Tiffany E
Yas! Les Schwab on Iron Gate is the best! Google doesn't like it when you swear, but know it is in my heart. Number one hype woman for this place. They are so darn friendly, know their stuff, take care of business and send you on your way. This location is never overwhelmingly busy, unlike others in town, so your time isn't wasted They are more approachable. Flexible. And real. Whether you just need air in your tire, patch work, or a new set they got you covered. No fuss. Just efficient people getting you rolling again. Solid tire shop I have been going to for well over a decade. Never had a bad or even a mildly inconvenient experience -- gold every time.
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January 2024 by kelly lester
Delivering in Bellingham today in a dually commercial vehicle popped an inner rear tire but was close enough to drive on the one tire. They told me it would be tomorrow to fix it. Nearby driver was going to pick me up but they were already on it. Spent maby an hour there.
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December 2023 by Milfred Weiss
Helped with a Thanksgiving flat with no fuss
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November 2023 by Tim B.
I called them to schedule tire rotation and the agent told me to go online and make an appointment which I did. I arrived at my appointed time. After waiting 45 minutes and watching them tend to other customers, I talked to the woman at the desk and informed her I was unable to wait much longer. She went back to the shop, got my key, and handed it to me. No explanation, no apology, no suggestion as to how I might be able to get the rotation done in a more timely manner.I have been pleased with Les Schwab and used their services for decades, but the customer service is so poor at this location that I will have to look elsewhere.Nov. 3 Update: A generic "apology" from a distant "customer service team", giving me the responsibility to return to the same people who gave me such poor service is not helpful. It is the manager of this location who scheduled my appointment in the first place.
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November 2023 by Rachel
Very friendly, fast and efficient service... Went in because one of my tires was loosing air slowly over a period of time,... Turned out I had a very long, large screw in the tire. They got it all fixed up for me and I was on my way no charge!!!
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October 2023 by Groove Merchant Northwest llc
A++ service, this location has always provided us the best service, Jon and his crew are 2nd to none. We use Les Schwab tire centers for All of our brake, shocks and tire needs, give them a try to see for yourself ...
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October 2023 by Shimi Cocopop
I have been here one time only and was very impressed. The only reason why I'm giving four stars is because I'm not familiar with the other services they offer however I will go back to get more done on my vehicle--I trust their work. I would like to add that the mechanics did communicate with me and my partner with what was going on with my car. The mechanics and staff are not pushy or condescending I got the feeling this is a family-oriented car shop and they want to do their best. Also they had free ice water, coffee, and popcorn. Final note: they had a big clean restroom, magazines and a television on sight to utilize while waiting.
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October 2023 by Nathan Sundine
Guys stayed 30 minutes late to help fix a flat waiting to happen. Came in 20 minutes to close. 99% of any store would turn you away let alone a shop.Just saying. I made it to work on time this morning because of these guys. Thank you. Bought my tires here and will continue to while I live in whatcom.
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October 2023 by Isabelle Longley-Prelogov
Genuinely the best customer service ever. I’m from Canada and drove over to Bellingham for the day with a friend. When we got there my car was making a weird noise and I realized my front tire was almost completely empty. They got us it straight away and fixed a small leak and didn’t even end up charging me! Everyone working was really lovely and they have free snacks, drinks and a tv in the waiting room so it is very comfortable.Even tho it’s a long drive I will definitely be back when I need new tires.
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July 2023 by Jay Foster
Very nice employees. Got to it and got it done
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June 2023 by Ulin Family
I hate to write bad reviews but I took my truck in for an alignment. I knew what was coming because it seems to be the MO of these places. They had my truck back for maybe 10 minutes and came back telling me I need all new tie rod ends. Over $600 for about $100 worth of parts. The dealership had it all apart a year ago, zero issues. I do not drive a lot but put new struts on and need an alignment. My first time here and unfortunately my last.
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May 2023 by jeremie parsons
This is my go to location! They are responsive,helpful and respective of my time. They fixed a flat, replaced my battery and reccomended some new tires today. I will 100% be back.
