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“Visited T-Mobile to obtain follow-up assistance with my new phone (recently purchased at this T-Mobile). When I entered the store (in Sehome Plaza) I was greeted & welcomed by Kirk. We talked a bit and he knew exactly how to assist me. He checked my old phone & validated it was wiped cleaned & ready for a new user. He then offered assistance (to me) in using my new phone with more clarity, more effectively & he guided me thru many of the new configurations & options that he saw were intimidating to me. He was very kind, extremely knowledgeable and professional and a pleasure to work with. A truly impressive young man.
I left feeling more confident to use my new phone.
We (my family &I) are delighted with our Plan with T-Mobile and so delighted they hire such knowledgeable, kind and caring employees.
I’m a senior & technology is often a challenge….with customer support provided by people like Kirk… it is impressive and always a pleasure. I am very grateful.
Thank you.”
“Went in today to get a new phone. Chloe was very helpful, knowledgeable friendly and did everything she could to get me the best deal. She walked me through all the options and helped me find the right phone. I was in and out with a new galaxy s24 all set up in no time.”
“I had visited a different T mobile store earlier this day and got minimal help and very "we can't do that" attitude.
Grace at the Bakerview store was friendly, welcoming and XTremely HELPFUL. I was on my way in just a few minutes
Thanks Grace!”
“I purchased cellphones here for my kids and we were very pleased with Diane’s excellent customer service. She helped us get the phones activated and ready to use. She made sure we got everything we need during our visit at this Verizon store.”
“We bought the new phone lines, device, and upgraded the home Internet. The costumer service was just amazing!!!! Balin Conover took care of everything what we needed professionally and quickly.”
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“Mark has gone above and beyond to get internet going in my dad's new apartment. Apparently construction and digging post flood had damaged some of the underground cables but he kept at it until he found a solution. Thank you so much Mark. We were determined to go with Pogozone as customer service has always been good to work with”