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November 2023 by Cole C.
Best credit union and branch in Bellingham. Lovely staff and very professional.
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August 2023 by Leroy Wolfe
Industrial Credit Union has been decent to me until loss of a job, computer hacking, and identity theft. They don't really care to hear about my struggle or why I can't make ontime payments. They say they are there to help you through iife events such as this but no one really wants to hear or help me with this but they are the first to report me to the credit bureaus. Thanks for being a part of my nightmare my credit score was almost perfect and now 500 talk about a real nightmare you won't understand until it happens to you..
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August 2023 by Rae Mothership
Staff was very kind and informative.
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May 2023 by Husam Isbiah
Alex called me today, I'm late on my car payment, was very unprofessional, im not happy at all with this call, i will go to another bank with my loan, i have many loans and account with different credit unions, there is a way to talk to members even if I'm late in my payment, i do not recommend this bank to nobody
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April 2023 by Muff Diver
If anybody is trying to take out a loan for a vehicle or any personal reason do not choose this Credit Union, I repeat do not use this Credit Union. There staff and some young buck CEO Brandon, has no idea what he is doing, as I talked with him in the lobby, he's a pretty boy. They have been surviving off scraps of WECU for years and really don't care. With a 782 credit score they asked me how long I thought I was going to be at my current position at Whole Foods. Maybe a new loan officer, but I'm 64 years old, I did get approved for the loan but WECU down the street beat it by a mile, and I sure like all the locations they have, these ICU people are ants. Good luck!
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March 2023 by Christopher Christmann
ICU puts security above convenience and I like that in a modern tech world. It may be inconvenient at times but at least they have their priorities right ,Thank you ICU
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November 2021 by Illumination Expedition
Chris, Ravi, Courtney and the rest of the staff have always been so pleasant. This location is ideal because it really seems to care about its clientele. Thanks for being here guys! God bless you all and Happy Thanksgiving.
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November 2021 by Veronica Ortiz
If anybody is trying to take out a loan for a vehicle or any personal reason do not choose this Bank I repeat do not use this Bank. There Staffing and boss are garbage!!!
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July 2021 by Josh G.
Absolutely useless and not friendly at all.. I will never use this credit union.
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June 2021 by Jonathan Hegeberg
Called with a question about shared branching and Jamie was able to help me out above and beyond what I expected. I'll be keeping my ICU account for a long time.
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January 2020 by Shaun
Best bank in town.
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August 2019 by Dianna Watkins
RUN! Bad bank. Lack of modern banking services and terrible practices with computing the checking balances. More of a savings institute than bank.
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November 2018 by Nat Larson
I've always had friendly service at this location, and I love the app.
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September 2018 by Tim E.
The ATM at this location is consistently "out of service". I have lost count of how many times I have driven over to use the ATM and left unable to deposit my check.
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September 2018 by Barbara G. Gray
We used Industrial Credit Union several times this month while staying in Bellingham, as we belong to an affiliated credit union in our home state. The people at Industrial were consistently helpful and courteous. When we move to Bellingham, we will be happy to open accounts here.
