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February 2024 by Sharita Cooley
Ms. Anita is spectacular!! Also she's a great asset to the team.
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February 2024 by Roger Jewell
Tax time!!!! Please be aware. We went to H&R in sunset square in Bellingham,Wa. We were getting 2021 taxes done. We left there on cloud 9 , we were getting a refund of 15,000 dollars. We were told by Anita we were getting credit for covid relief. In January or February of 2023 we received a letter from IRS stating we owed over $13,800. In back taxes. Turns out instead of covid relief she gave us flood relief. That's fine, however we live in Washington State the flood relief was for Wisconsin. H&R did refund us $6,000 plus they paid late fee and ppenalty. Now this year 2024 we had to pay federal taxes on the $6000 dollar refund. It has been a real nigtmsre. We tried several times to contact branch owner as recommended by H&R corporate and receive no answer.
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February 2024 by Kaz Bryan
Collin was super helpful and knowledgeable.
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December 2023 by cooper margaret
Have been waiting 2 months for a call back on my tax return status. Have called/left messages multiple times with no call back or text response. Wouldn't recommend this branch because I used the meridian location last time with great results and, no response delays.
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October 2023 by S L H
They seem to have lost my tax papers. I have called 3 times and even went to the office. I called today, the woman said she would look for them and call me back. She didn’t call back! The girl that I saw originally acted like she didn’t know what to do.. had to go ask someone else. She was going to call me when she was done. I have heard nothing. It’s been almost 2 weeks. Will never use this place again!
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July 2023 by Loc Saint
This location has held our tax documents for 1 year, because they are NEVER OPEN to be able to go back and pick them up. Good luck ever getting an appointment or reaching them at any hours
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July 2023 by Cassie A.
Less than no stars. Hacked my taxes and now I'm in a fight with the irs10/10 don't recommend
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April 2023 by Susan Correia
Had a horrible experience. My tax preparer was belittling me the entire time, made multiple mistakes repeatedly, had to have her coworker come fix my return, and gave me the wrong information when I left.
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March 2023 by Madeleine Ingridsdotter
Such a relief to have everything taken care of!
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February 2023 by Nikos Lecomte
Great environment, people, and service. Highly recommended.
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September 2022 by Jasmine Aviles
Rude and will hang up on you. Don’t recommend trying to call them. Thanks to whoever just hung up on me, how unprofessional.
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May 2022 by Les Huber
Frank is the best and handles my account with great wisdom
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April 2022 by Misty
My Agent is amazing and I will reccomend her to everyone. People deserve the level of expertise this agent brings to this company. I wish there were more people like her working in the public.
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April 2022 by Henry Bariteau
They cancelled my apoiintment. No notification, no text, no email. Wasted 30 minutes getting there, and I do not have a flexible schedule where I can just drop everything to accommodate them. Been going to Block for the past 5 years without a problem. Everyone there needs to be fired, and I should receive an inconvenience free return.
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April 2022 by liana lipman
I've worked with Guy for years and he's wonderful.
