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November 2024 by johnathan snelling
Gundies auto and truck recycling was very professional and fast with my purchase with them. Cameron was great to work with and was very fast taking care of my order and keeping me up to date. Part showed up very well packed and it looked like the part was even cleaned.I buy a lot of auto parts all around the country and highly recommend Gundies. Thanks again so much for a smooth and easy transaction.
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October 2024 by Michael Harward
You need it they got it
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September 2024 by Daniel Y.
good service
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August 2024 by PopcornBleach
Had ordered a glass for my car came in perfect condition very well protected. Highly recommend.
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August 2024 by Christen Moors
I can't believe I got strung along by an automotive recycler but here we are. Email community was good up until they told me their tow truck driver was gonna call and set up towing for my junk car. Got no call or if I did it wasn't from any local number that I assumed was spam. Heard nothing for a few weeks, not even a message on my phone, so I emailed them about the situation just to be told that they are no longer buying and towing junk cars. I am willing to admit that my communication could have been more prompt about reaching out but this is just bad, lazy customer service. I wanted to believe that my experience wouldn't be the same as some of the reviews but I guess I shouldn't have been so naive. Very disappointing.
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June 2024 by Jessica Nicole
Don't want to say it's so bad
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May 2024 by Gmoon Jang
How busy are you that you make people wait for over 10 minutes and then where did they learn the phone etiquette of just saying what they have to say and then calling it a day? Is he really showing off that he is doing something ignorant like someone who grew up without even receiving an elementary education? The company doesn't even teach basic etiquette... I really don't want to contact a company like this again.
Everyone, don't waste your time and contact another junk company.
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April 2024 by Jonah Vick
I would gladly recommend Gundies to anyone. They have a large inventory of parts from small cars to big trucks, and they have helped me find parts for all of my vehicles. Even if they don't have a part in stock they are very helpful in finding one.
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April 2024 by Scott W
Affordable, courteous and accommodating
I needed a part for my 2015 mini cooper. Got what I needed without the hassle of going to the dealer
David made it easy. From a grateful Navy submarine vet
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April 2024 by Weston W
I don't expect immaculate customer service, but a smidge of courtesy would go along way for this dump.
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March 2024 by Ian Twitchell
Poor customer service and management that changes prices AFTER you have paid for your part.
Ordered a part from these guys. Spoke to Ethan who was friendly and helpful. They determined they did in fact have the part at one of their other locations. As it was a non inventoried part, we agreed upon a price, charged my card and finalized the order.
Approximately 1 week later, I received a text message saying that my part was ready to ship however, the manager at the location the part was at, Matt wanted more money for it. And we aren't just talking $10 or $15. They now wanted to charge me nearly 3 times more than the original agreed upon price. I was told he found the part selling for $200 when our agreed upon price was $60 so he now wanted $170 AFTER they had already charged me.
I sent multiple images showing that the part was being sold consistently for $70-80 used and that a brand new one could be had for $110. Ethan was apologetic and agreed that it was not right. He said he wished he could honor the deal we made but that it was out of his hands and that there was nothing that could be done if I didn't want to pay the $170 after Matt said so. I called and attempted to speak to the general manager John, however I was told, "they were having phone issues and they couldn't transfer the call to him but that he would call me back". Guess what, never received a call back.
I purchased from them as I had done business with them before and all was great. Ethan was a pleasure to work with however, it seems that management has no integrity or care about their customers.
Pretty poor practice to make a deal, charge someone, then come back and refuse to honor the deal if more money was not paid.
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March 2024 by Jim Bankson
Great service
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March 2024 by Troy Mattern
Helpful staff, fast friendly service. Shall return when I need some vehicle parts.
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February 2024 by Mike Linebrink
They've probably got it
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February 2024 by Katherine Braidic
Will definitely use again. They were the only ones to find a part I desperately needed.
