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July 2024 by C.B. D.
Ordered a drill press and another large piece of equipment. The 300-pound plus, disassembled drill press was shipped in a cardboard box and predictably arrived damaged, in many pieces with a couple bits of cardboard box for good measure—no idea if I even got all the parts. Took pictures and contacted them right away. CS rep then called and left a ranting, long voicemail about how it’s my fault and it causes them problems—the voicemail cut her off mid-rant once the message recording hit max. Well, ok, all I did was give you my money. You chose the box and the Tossit-Fuggit Freight Company. I have many choices when it comes to made-in-China machine tools. Grizzly shall not be amongst them.
Update 2024! I bought a used Grizzly tool from someone nearby. I ordered parts for it from Grizzly, and they let me know that I’m blacklisted with them because of this experience with the drill press in 2021! They actually did that and won’t sell me the parts. Crazy business practices these folks have. Small people.
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June 2024 by Ben Vanik
A giant candy store - having previously only shopped online or seeing the random Grizzly machine or two in a friend's shop it was great to be able to walk around and put hands on such a large selection. The staff was helpful, the prices were good (and no shipping), and Bellingham was cute.
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May 2024 by Robert's Gunsmithing
I broke my vise and they had it online for a fair price and a special for free shipping. I was already thrilled about the free shipping. But to have it arrive the next day was over and beyond,
Way to go!!! I'll be back!
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May 2024 by Jack Crandell
I found parts for a dust collection system, which were exactly what I needed to do a portable job site dust collection that can also be used in my wood shop as well.
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February 2024 by NivekHG Robey
Jim, and Zack have both helped me on multiple occasions. I appreciate being taken care of, and these guys are on their A game everyday. Thanks guys for being helpful and knowledgeable, and thanks to GRIZZLY industrial for operating here in Bellingham Washington ? ? ? maybe one day I’ll make a guitar as cool as Shiraz !
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February 2024 by Matt Osterhaus
Poor customer service.
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February 2024 by Ivan Brass
The most disgusting company I've ever ordered equipment from! Let's start with the fact that on the website, the photos show examples of maximum configurations, buried in small print at the bottom of the description. The delivery costs $200!!!!!!After receiving a low-quality product, with decals falling off and drawers poorly sliding, you'll pay another $200 for the return + a 10% return duty.Out of your $700, you'll get back $200 and a bunch of gray hairs, plus the absence of the equipment you were eagerly anticipating!!!!!
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December 2023 by Tony McGarry
It’s a very beautiful and well lit showroom with many display models of their biggest woodworking machines, tablesaw band, saws, lathes , etc.Just the right bandsaw size that I was looking for was on sale.Pick up and loading service was very good.
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December 2023 by Jerry Koch
Grizzly is amazing, the selection of tools is impressive.They carry the major brands like Dewault and Milwaukee, and a lot of specialty equipment. Their showroom is spotless, and we'll laidout.Always a treat to go in and see what is new ot onsale
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November 2023 by Jim Benefiel
Great store. Always has stock on hand.
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November 2023 by Michael Bollinger
Best place to pick up industrial tools
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November 2023 by Ronald Torrence
Great tools
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November 2023 by Philip Gillette
Jim is always great to get help from!
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October 2023 by Drezzy D.
Great people with great products! Definitely choose Grizzly for all your metal and woodworking needs.
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October 2023 by Cheryl A
Really great store - very big inside - always pick up their catalogs to take home
