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April 2023 by Anna Schrieve
I had an unexplained hold on my paycheck that I had deposited days prior and was experiencing ongoing overdraft fees as a result. I was so stressed and had called customer service multiple times and eventually went into this branch location. An employee named Kelsey was SO amazing, kind, empathetic, and helpful! She helped resolve the issue and even supported in waving a couple overdraft fees. Thank you Kelsey, you rock!
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November 2022 by Sweet News
Very clean quiet and nice staff big ups to Israel very nice and helpful. I would give 6 star’s if I could !!
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August 2022 by Susel
A major bank that frequently has no cash available at the ATM, forcing you to be charged a $3 fee from Chase for using an 'unauthorized' ATM and about $2.50-$4 from the ATM host for using them. Beautiful!
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August 2022 by Illumination Expedition
Beautiful inside and staff is very professional and helpful. Kyla was amazing to work with and she helped with my investment needs and account setup. Really great experience! Thanks guys!
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March 2022 by Shemaia
While I prefer the local and non-profit aspects of a credit union, the downtown Chase Bank really is a beautiful building (much more on the inside than out). The staff are professional and I've never had a wait.
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February 2022 by Andrea Clement
Blew me off for a year to tell me I don't have enough documentation I am who I say I am. Place is a joke!
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November 2020 by Kit K.
Amber was amazing. I didn't have an account there and just needed to cash my first work check. And she took really good car of me. I'm giving her 10 stars cause that's great customer service. Thank you Amber
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May 2020 by Julie Dugger
Chase Bank is one of the leading funders of fossil fuel production, so a major contributor to global warming, and it might make sense to Google it and see if they've stopped doing that before you consider investing your money there. You could also try a credit union instead. We have good credit unions in Bellingham that are thinking about how to structure their (and your) investments to better protect the planet. It would be pretty easy to put your money there instead.
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December 2019 by Shelby rae Jones
I get friendly service
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August 2019 by Marcos Rosenkjer
Joshep Livesay is the most incompetent person I have ever experienced at chase bank. I would highly recommend that he would be moved to a position where customer satisfaction is not dependent on his performance. Chase I am sorry he is costing you future business. Maybe burger flipper is a more suited position for him. If you have any question give me a call.
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September 2018 by Thomas Kim
The bankers here are great. The lady I spoke with, I think her name was Allison, she resolved my situation quickly and went beyond my expectations by helping me save a couple hundred dollars I wouldn't have had otherwise. I will bank with chase for life because of this experience
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February 2018 by Mojdeh S.
Having come here for years, even in the days of Washington Mutual, it feels a little bit like coming home when I enter the doors of this corner bank in the middle of downtown Bellingham. Friendly staff, clean and retro (no upgrades likely since the 70s or 80s!), it's an easy place to drive through and conduct transactions, to run in and be greeted personally by staff, or make an appointment and talk to a personal banker. We have never been disappointed in the service we have received, and are very likely to continue bringing our business back to this location.
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November 2017 by Richard Holloway
Worse banking experience in my life!!! Crooks
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June 2017 by Kenneth Jones
This location has the best employees and services I have ever encountered in my 55 years of banking!!! Check them out!!
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April 2017 by Cari H
The people are very helpful and very nice. They greet you with a smile every time I go there.
