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October 2023 by Amanda Camarillo
They get to you soon as they can...
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September 2023 by Marcia Montanaro (Mars)
I was in a bind and really needed my car towed immediately. Before deciding to deal with AAA, I reached out to Aaron at Bellingham Towing, who is a total delight, and cut me a break I really needed. He also recommended a couple of local mechanics for my vintage European clunker, that he has worked with in the past, which was above & beyond.I had to call back to verify some information, and the person I spoke with on the phone was kind and patient with me while I fumbled around for an address. I think their name was Lena & they were very sweet.The driver, Dylan, arrived within 30 minutes of my initial call and straight up saved my day. He helped push my car into the alley, cautiously navigated tricky roads, and steep hills, and ultimately provided excellent customer service. He was awesome, even my partner remarked just how much!It's so refreshing to experience quality care from local establishments. I've been in service forever, and I find myself really frustrated when workers don't extend the same warmth & initiative that I do when I'm clocked on. It matters!I will absolutely be recommending Bellingham Towing based on my 10/10 experience. I was concerned that I was going to have to fork out money I didn't have to spare, but they were affordable, too.Thanks, folks!
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August 2023 by Google user
I was in a bind and really needed my car towed immediately. Before deciding to deal with AAA, I reached out to Aaron at Bellingham Towing, who is a total delight, and cut me a break I really needed. He also recommended a couple of local mechanics for my vintage European clunker, that he has worked with in the past, which was above \u0026 beyond. I had to call back to verify some information, and the person I spoke with on the phone was kind and patient with me while I fumbled around for an address. I think their name was Lena \u0026 they were very sweet. The driver, Dylan, arrived within 30 minutes of my initial call and straight up saved my day. He helped push my car into the alley, cautiously navigated tricky roads, and steep hills, and ultimately provided excellent customer service. He was awesome, even my partner remarked just how much! It's so refreshing to experience quality care from local establishments. I've been in service forever, and I find myself really frustrated when workers don't extend the same warmth \u0026 initiative that I do when I'm clocked on. It matters! I will absolutely be recommending Bellingham Towing based on my 10/10 experience. I was concerned that I was going to have to fork out money I didn't have to spare, but they were affordable, too. Thanks, folks!
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July 2023 by Cobe W.
My Car was in a pretty bad spot in traffic and they towed it really quickly and the entire process went pretty smoothly. Fred and Henry were really nice and great to work with.
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May 2023 by Jennifer J.
I was driving up to Bellingham this weekend to visit The Dude when my car started making a funny noise. My initial reaction was, of course, complete denial that the noise I heard was in any way related to my vehicle. But when the noise started again a few minutes later, I quickly pulled over to the side and...long story short...yes, it was indeed my vehicle making the noise and...yadda yadda yadda...the car was NOT going to make it to Bellingham. Or even, for that matter, to the next exit.So I quickly logged into Allstate's towing service app. I was relieved to know that payment I pay EVERY SINGLE FREAKING MONTH for roadside assistance was finally going to be useful. Imagine my surprise when, 40 minutes after submitting a request, I got a call from a robotic-like rep from Allstate letting me know they couldn't find a towing company to help me. Luckily, while not "in network", ASAP Towing was available and that's when things started to get better - despite semi trucks and travel trailers continuing to whip past my car at 70 mph.Once Allstate's lame roadside assistance was out of the loop, I was put in touch with the very friendly dispatcher from ASAP who assured me a truck would arrive in 20 minutes. And sure enough, within a few more minutes my friendly tow truck driver, Henry, was on the phone and letting me know he was about 7 minutes away. He verified my location and, just like that, he had arrived, checked out my car, and got 'er all hooked up to his truck. 10 more minutes later, a comfortable ride with the very professional and pleasant Henry in his tow truck, and my car was safely at a local mechanic waiting to get looked at today.Using a towing company is rarely (if ever?) something we plan on when we start the day, but I was incredibly impressed with ASAP and with Henry, and would definitely use their services if (knock on wood) I ever needed them again in the future.
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April 2023 by Gary L.
Matt was great , fast ,thorough , friendly, and we are very thankful for his experience in the towing industry.
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October 2022 by Brandy J.
Recently I was stranded in Bellingham and had no idea what to do...I called so many different businesses and was re routed and re routed....The sign in the parking lot was asap towing. I called (and...yes I cried...ALOT i cant stand car trouble and fear of not knowing where to go or who to turn to) and the dispatcher was calming soothing and ready to help. She told me what to do and when the first tow truck arrived it was like a life boat coming to the rescue. The entire team was beyond helpful. The training manager onsite was professional, courteous, and I couldn't believe the amount of patience and kindness all three of those gentlemen had. This was a terrifying day for me; and without these Heroes, I have no idea what I would have done.They helped more than just towing me to my favorite service station. They listened, they cared...I wish I could do more to give back to this team. You can tell, this company is going places. Community matters, kindness matters, and this team was a great representation of what the commitment to humans in need really means. Everyone at this job deserves a HUGE RAISE and special award. (especially having to deal with a crying middle aged woman who was terrified and lost)Thank you ASAP towing. You did more for me and my three Amigos than you could ever dream 3 I cant thank you all enough 790000 billion star review. Best of Washington. Thanks Guys!!!!
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July 2022 by Kelsey Davis
kind staff.
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May 2022 by Amy H.
Daughter got her car stuck in mud at an estate sale along side another little sedan while visiting Bellingham recently and we were in trouble. I immediately pulled out my phone and turned to Yelp and found ASAP towing. They were great. They us a 2 car discount and arrived in an hour as promised. The text updates letting us know they were on the way really helped as I had several children with me and I knew they were going to get impatient. The driver was fantastic and was quickly able to pull both cars out of the muddy grass despite the tricky driveway. Would definitely call this company again if we find ourselves stranded in the Bellingham area again.
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March 2022 by Cari S.
Called ASAP Towing with some questions about having an inoperable car towed off my property. Long story short Aaron was super helpful in answering those questions. Response time was even better. I really appreciated that. Joel showed up to take the vehicle and was as super nice. Great experience with a professional company.
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October 2021 by Sheri S.
I'm a little late in writing this: but had a new helper in Ishmael. He was fantastic. Love these guys.
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July 2021 by Dawn D.
Jeremiah came out and towed my van to the repair shop. I really appreciated his kindness and attention to detail. Highly recommend!!
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July 2021 by Suzanne H.
Called roadside assist & the driver that showed up was very nice and helpful, but was unable to tow because the truck was stuck in park. My brother-in-law was able to get his truck into neutral, called roadside assist again. Nobody showed up, called roadside assist again (3rd time) to be told the claim is being denied. My brother-in-law called the tow company to explain the truck was in neutral and could be towed, the guy he spoke to was a j*** & very rude. Then my sister called & spoke to a lady....again tried to explain the truck was in neutral & able to be towed. That lady was rude also and actually HUNG UP the phone while my sister was talking. Apparently ASAP is the ONE company contracted for Roadside Assist in this area and THEY were the ones to deny the claim, but lied & told my sister & brother-in-law that the insurance was denying it, saying the truck was still in park. When my sister told the lady "I am standing right here at the vehicle and it's in neutral" the lady replied she was not going to listen to her argue, that's when she hung up on my sister. I would not recommend this company ever!
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January 2021 by Ian L.
ZERO STARS!!! They DO NOT CARE ABOUT HANDICAPPED VETERANS! The dispatcher was extremely rude and stand off-ish. For a company that has a contract to tow from a complex they will not do it! An EASY non complaint ADA parking violator... and they will NOT TOW. Never use these so called "ASAP" tow company. They dont care.
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August 2020 by Kali C.
We needed a tow at about 9pm or so, mid moving. It was stressful and not the best time for a vehicle to break down.Caleb came to the rescue! He was efficient, helpful, and kind. Thank you, Caleb!
