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January 2024 by Charlie Dipsom
I have a Fiesta ST so I have had my entire clutch hydraulics fail, faulty door and hood latches, and various other issues that come with having a fiesta! I enjoy the work that’s been done and I enjoy whenever I talk to the service writers/techs in person but sometimes the service writers over the phone can be a bit pushy trying to add services I don’t need. As somebody who has brought my car in a few times now, I recommend just being clear about exactly what you want done over the phone and the techs will do a great job!
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January 2024 by Steve Gratteau
Friendly reliable service. Needed an alignment, now steers straight and no vibration. Fair price, beverages in the waiting room, drop off, pick up service, and vacuumed out my vehicle. Positive experience and highly recommend.
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January 2024 by Bonnie Burge
Bellingham Automotive is the most honest, reliable auto shop I have ever used. They never overcharge me, they get the work done quick and the shuttle service is so helpful. Last time I had a VSC and check engine light on and I was expecting the worst; but it was just because my gas lid wasn't on tight enough. They didn't charge me anything (most places would have charged at least a diagnostic fee) and they even gave me a ride to and from home! I am so grateful I finally found a reliable auto shop.
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January 2024 by Margie Creen
I've had two major repairs done in the past 3.5 years , and both times Bham Automotive has been amazing. I appreciate their quick service, honesty, and attention to detail. Also, the cupcake was a nice touch. ;) Thank you, Derek, and the rest of the crew at BA!
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November 2023 by Marcy Petzold
Bellingham automotive took very good care of finding the problem . They got the problem fixed and got it done quickly so the timing chain would not ruin my engine. Gary was a very helpful person and took very good care of us .
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November 2023 by B Thevenaz
This was the first time I used Bellingham Automotive and I was extremely impressed with their professionalism, expertise and customer service in person and on the phone. I also got great service with my car. Highly recommend them. Gary was my service person and the shuttle driver was Rob. Both gave great service!Service: General repairs & maintenance
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November 2023 by Marlo Umbaugh
They fixed an issue caused by another shop. They treated us awesome and kept us informed of everything they found and detailed it out for us. Eric even helped manufacture a part that was no longer available and took the extra time to get it done. These guys are amazing and I wouldn’t take any of vehicles anywhere else. Thanks again for your awesome service!!Services: Steering & suspension repair
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November 2023 by Wayne Bell
I value customer service. Your business has excellent costumer service and it shows in your employees attitudes. Much much appreciated. I trust the recommendations and opinions your staff give.Never had a problem with any of the work. Always done in a timely manner.One last thing. The gentleman that gave me a ride was exceptional in attitude.Services: Carburetor cleaning
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November 2023 by Choice Meyer
Gary was extremely helpful and explained things in a way that was easy to understand. I had a bad oil leak. Now, no leak and now I even get better gas mileage. All with after hours drop off and pick up so I didn't have to miss work. Highly recommend.Services: General repairs & maintenance
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October 2023 by Ken
Bellingham Automotive helped me explore options and answer questions when they suggested I needed a new engine in my Suburban. The work was professionally completed and sooner than expected. I will continue using them for my vehicle service/repairs and recommend them to my family and friends.Services: General repairs & maintenance
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October 2023 by Hugh Lewis
They take good care of my vehicle. They recently properly diagnosed a perplexing condition and repaired it on time and within budget while also performing routine maintenance. Their technicians and management staff are competent and trustworthy.
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September 2023 by Buck R.
I wish there was a no star option. This place, as many other reviewers say, the up selling is out of control. There is one thing to be thorough but to suggest $3000 of work to just get a $1000 job is ridiculous. $3000 work on a $4500 car that is a 1998. If you just stopped at the transmission flush and rear end oil change that would have been good. Certainly reasonable. But then suggest it needed a bunch of other work to scare the customer is where this place goes wrong. Also never go in for just an oil change. Especially if you never brought that vehicle in. They will charge a bumper to bumper inspection without telling you. Thats a basic oil change for $130. And then they can up sell you more work to be done. They pretend they are doing you a favor. Yeah right. It is a very big shop with many employees. You will be paying extra for that. I have asked another well known mechanicthat also hosts a radio show about their business practices. They said...well they have to pay for all that fancy equipment some how. Dan who is the service manager does not know when to stop. When called out on this behavior he just doubles down. Even when told to stop talking. He has no awareness. He was agitating me and kept on talking even when I told him to stop. Seriously. I had to tell him that he does not know when to quit. I did not want to make a scene in the lobby. One of the most unaware individuals I have ever meet.
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September 2023 by Ben Freeman
These guys treated me well. Pricing was reasonable. Service was fast. They explained all the details of what I needed and communicated really well.Services: Wheel alignment
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September 2023 by Oliver Grah
Bellingham Automotive provides very high professional quality. Staff are very friendly and helpful. They stand by their work. They do an excellent job of explaining options and work to be accomplished.Services: Transmission
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August 2023 by Lauren Sankovitch
Was on a giant road trip from the Southwest and started having issues with my A/C(!). While they were booked up, the front desk and one of the mechanics spared a few minutes to check over my car to see if there were any minor fixes or suggestions they could make so I could get home safely. They were able to make a quick tweak to get things running again and keep me cool on the way home. And they did it free of charge (which was incredibly generous!). Absolutely recommend this shop!!
