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July 2024 by TM
Only one bank teller was working. He didn't understand much english, and I had a really hard time understanding and hearing him. There were two other employees who were just standing there. The bank teller told me that no one could help me today and to do everything online myself. This was the second BOA I was at. The other BOA said it was going to be over a 30-minute wait time. I even tried calling, but no one answered. I'm not sure how contacting social media on Facebook and Twitter would help? I don't have social media.
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May 2024 by Isaac Hsu
Highly recommend Navjot Hunjan. 5 star service for problem solving and guidance!
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May 2024 by Allison Brown
Exceptional customer service and care from Yvonne (teller) and Steve (banker). They both deserve recognition for their kindness and approachability. Thanks so much for your help!
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April 2024 by George Hartdegen IV
Most Excellent Customer Service Skills.
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April 2024 by Adam tm
Yvonne is incredibly condescending, I have never had a good experience. Worth driving to the other Bellingham branch to be treated 10x better.
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March 2024 by Steve Bos
First time into this branch and with only a few minutes to close, they stayed late to get it done
I had such a great experience with Nav, Cassie and Yvonne. Such lovely people that they insisted on helping me even though it went long past their close. I’m so impressed with the help I received I just can’t say enough good things about these lovely people.
Thank you !
Steve
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February 2024 by Dennis Wang
NAV gives great customer service!
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January 2024 by Mhel Atillo
Bad experience with this bank, visited yesterday coming from Vancouver canada. Bringing all documents from court as guardian of person and property. I was doing inventory and report , asked the bank about the 7 years bank statement (2017-2024) but they gave me 2021-2022 summary of account and there’s no more file it’s all close that’s was they said. They don’t help people.
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January 2024 by Sahib Bains
Nav hunjan he is a very nice guy he helped me with everything it was really a great experience I'm really help he was there to help me
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January 2024 by Claire Guo
I want to extend my appreciation to Nav Hunjan at Bank of America. His outstanding support and remarkable patience have Ned a significant difference for me.
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January 2024 by Cong Wang
I would like to express my gratitude to Nav Hunjan at Bank of America Bellingham Downtown. His exceptional assistance and unwavering patience have been invaluable to me. Nav's dedication to helping clients reflects positively on the bank, making my experience truly commendable.
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December 2023 by Anita Cash
Horrible hours, great staff!
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December 2023 by Clemens Bader
Bank of America provided me with an American Bank Account during my exchange quarter at WWU. There were no cost and the service was excellent.
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November 2023 by Sandy Lee
Big thx to Nav for your excellent service! I'm so appreciated it.
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October 2023 by A M.
Worst bank on the planet!!! The two branches in Bellingham they NEVER answer the phone, EVER. We had eight business accounts with them and I literally had to fax them on their fax line and ask them to call me because I would call several days in a row at least 20 calls and no one would ever answer the freaking phone. AND THEN, one day we go to the bank they closed all the drive-thru lanes. They have more Lanes than any Bank in the city and they closed all of them so now you had to get out of your car and go into the bank . They wouldn't even open the drive-thru Lanes during the pandemic instead they made people line up and wait outside in the rain. After 12 years of dealing with this BS, we closed all of our business accounts. Unfortunately our Alaska Airline credit card is Bank of America so we still have to deal with the bank. You don't want to deal with this Bank because if you have any issues you can never get anyone on the phone and they charge ridiculous fees.
