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November 2023 by Connie Hahn
I’m looking into how much my total exam was along with the $39.00 eye photo exam as I want to gift this eye exam to my oldest sister for Christmas. That’s how impressed I was. Loved the was Dr. Spencer Young shares all his knowledge with so much integrity and respect. Also I’m sure he hand picked all his help as they were all a delight to work with. Thank you.
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November 2023 by Nav
Dr. Young is a great optometrist and I have been going to him for a few years now. However, I had an experience today with his staff member, Janet who is very unprofessional, rude and incompetent. I had an eye exam yesterday and she failed to offer/disclose that one of the eye machines used was an additional cost and it was optional. She then argued with me and stated she had disclosed that information when she absolutely had not before having me use that machine. I told her that had she told me that machine was an additional cost, I would then have had the opportunity to opt in or out of using that machine but she failed to do so. She was then extremely rude about it and said that she wasn’t going to argue with me after arguing with me. She was also very upset that I didn’t want to purchase the lenses along with the frames I had planned on purchasing from there as I wanted to go Costco for that. I had been quoted a certain amount for the frames yesterday and went to finalize my purchase today and was being quoted a different price. She said that the employee that had quoted me was overwhelmed yesterday and did the math wrong. I was quoted $148 after insurance for the frames and Janet said she could meet me at $175 and that she had already discounted $35 yesterday, which she was referring to the additional eye exam fee that was never disclosed so it was waived for that reason. I’m sad to say that I will have to find another optometrist because of Janet’s poor behavior and lack of accountability.
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November 2023 by Joy Johnson
The staff was friendly and helpful. I was able to get an appointment quickly when I had a concern. Dr. Young was attentive; he asked questions, patiently listened, and offered information and multiple suggestions for my eye care.
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October 2023 by Natali DeMaggio
I’ve been to a several eye places over the years and across 4 states. As well as two other places here. This is by far the friendliest and most comprehensive eye place I’ve been to yet! The doc genuinely cares about his patients and really explains things in a way that makes you WANT to take care of your eyes better. Honestly I didn’t care as much about this kind of thing till I had to bring my kids in- and he was FABULOUS with the kids too- explaining things to them so they TOO care about their eye health and wearing their glasses. My kids legit wouldn’t keep them on when we went to another doc- this man literally explained it so well that my kids remember why it’s so important to wear their glasses.He also fitted me for contacts after YEARS of just not finding the right fit- I FINALLY have comfortable contacts thanks to his persistence and obvious passion for vision care. 10/10 highly recommend
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October 2023 by Tina Wendling
Always excellent eye exam from Dr. Young. Everyone was attentive and friendly. The pre-testing technician was very good and genuinely enjoyed her job. Will always recommend them.
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September 2023 by Kristina Delaney
Doctor Young is very through when explaining eye health and the progression of eyes aging. He was also very attentive to my questions and was clear with his answers. I've already recommend him to my family and their families. Very happy I found a Doctor that cares about his patients.
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September 2023 by Linda Weil
I felt well taken care of while I had my visit with Dr Young. The in-take gentleman was very courteous and explained everything to me. My questions were answered and I look forward to my next visit! Thank you so much for the attention and care.
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August 2023 by Jay Johnston
I have been going here for years. There assessment is thorough and I have always been impressed with the Doctor Young's knowledge. Whenever my glasses needed adjustment or repair they repair for free. All service is done quickly and professionally. I highly recommend Advanced Vision. They really go all out to make the customer happy.
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July 2023 by Holly Kirkpatrick
Dr Young is an exceptional eye doctor in skill and “bedside manner.” The whole office staff has made our visits there over many years all very positive. They have gone above and beyond what I would expect of a business to be helpful and caring.Dr Young communicates well, giving lots of information and education in a way that makes you feel comfortable and free to ask questions. He is humble and open to discussion and new approaches. He stays updated on the latest discoveries and is very personable. I don’t feel like “another number” or a “patient” but like he is looking out for my best interests long term.When one of my children had an eye injury, he went out of his way to get us in the same day, was gentle and respectful and then called the surgeon himself to make an appt for us at the appropriate place instead of just giving us a referral or asking his office staff to do it. With his influence we were able to get the urgent care we needed.It is a great place to buy eye glasses! The staff has always been very patient and very helpful with the combined factors that go into that choice and expense. More than that they are kind and enjoyable people that you look forward to seeing again. Both Dr Young and his staff treat us in a friendly and professional manner, giving us care that is over and above what is required!
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July 2023 by Gerry Esterbrook
Most professional, independent eye exam I have ever had. Newest equipment. Wanted a prescription but was treated to an independent review of the health of my eyes!
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July 2023 by Mary Irons
Horrible experience!! Do not go here. They told me I had an appointment today. I show up and they didn’t have an appointment today or any day booked for me. Of course they tried to offer me another appointment on a different day. Would you trust them? As proof that I did speak with them they did have all my information in the computer though because they took it all over the phone yesterday.Time and gas wasted. Time from family taken away. Tired at the end of my day.I personally wish them the best but as a professional I don’t have time for this type of nonsense and incompetence.
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June 2023 by Andrew Shelton
State of the art tech, friendly staff and doctor and stylish pair of glasses that I had no idea I needed until I went to Spencer Young. The glasses extend my work day as a realtor several hours when I have to look at a lot of contracts and emails. I recently did my annual and he caught a sunspot in my eye that means I need to start wearing more protective glasses skiing and adventuring also!
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May 2023 by Ethan G
Hands down the best eyecare experience I've had. Not only are the staff friendly, attentive, and knowledgeable, but Dr. Young has a passion for connecting long-term eyecare with overall patient health. His recommendations are backed by data from high-tech eye sensors which are comfortable to use and non-invasive. I chose to buy glasses here, but felt no pressure to do so. They even offered me a copy of my prescription without having to ask.
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March 2023 by Andrea Day
What a fiasco! Went in for exam in November due to blurry vision post-partum. Selected cheapest glasses package. Took 2 weeks for them to arrive. Once I picked them up, they skewed my vision and made everything slanted! As instructed, I kept trying to use them, but nothing improved. Took them back. April ordered lenses without axis in prescription. Waited another 2 weeks. Got them home. Same issue -- everything slanted! Went back to AVB for another exam. Got prescription changed again. Selected different pair of frames as the original pair felt cheap and crooked. Waited THREE weeks for the new pair, due to no notification when they arrived. Rx was finally good, frames were awesome.. but within 2 hours of picking them up, a pin on the glasses fell out! April ordered replacement frames, which I waited ANOTHER three weeks for, again due to no notification when they arrived. Because I had moved out of Bellingham, April kindly offered to mail me the frames and gave me the name of a local optical office that put the lenses into the new frames. I called to give AVB my address and confirm glasses had arrived. 3 days later I called to confirm glasses had been mailed -- they had not. Received them the following week. From start to finish, it took over 3 MONTHS to get functional pair of glasses. While AVB's staff is friendly and helpful, this wait time is crazy. Don't use them if you are in any kind of hurry!Worth noting: if you go with the cheapest frame package, they have a limited amount of frames to choose from in-office, but there are MANY more options online, which April can show you if you know what style you're looking for. I'm much happier with the frames she found me from the online list than the options I tried on in the office.
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February 2023 by Darrell Ambrose
Staff was all extremely friendly and helpful. State of the art equipment that I had not seen anywhere else before. Eliminated the need to have eyes dilated which was a big plus. Doctor Young was awesome, explained in detail many things which I've never been brought up before it any of my other exams over the years.
