Not great. Needed to wait 30 minutes at the Factoria store to drop off my device and asked to wait another 30+ if I needed a receipt. One staff was great but another was rude.
Avoid this place and use a UPS Store to return your device.
July 2024
In and out with equipment within minutes, even on the holiday. Lela was great - friendly, helpful and quick!
June 2024
The store is great, amazing staff, and good customer service.
Xfinity is a Monopolistic company, lobby's to block public broadband, and is the only provider in many areas allowing them to charge artificially high rates for an important service. LookIng forward to greater regulations on companies like these.
