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April 2024 by Cliff Cox
Outstanding customer service and great deals!
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March 2024 by Brian S.
Best selection and value! Have purchased last 3 TVs from Video even after shopping competition.
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March 2024 by Jesse Hazzard
Absolutely love these guys. They’re always looking out for the customer. The total opposite of a big corporation experience.
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February 2024 by Matt Morio
I've been buying my AV stuff from Video Only since 1997. Almost every TV has come from them as they carry good products and have great pricing. For 90% of home entertainment needs these guys can set you up.Just bought an 85" TV priced better than Costco.
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November 2023 by T Wood
Bought a brand new LG TV from Video Only thinking this would be the best option for service and repair. I was very wrong unfortunaltely. Bought the TV in July and just over the 90 day replacement policy, developed a large vertical red line in the TV. LG's customer service and ways of getting repair are very convoluted and I'm going on a month without any timeline or when a tech can get out here.Called Video Only thinking they should be able to help since I bought this from them and they informed me "Only LG can provide assistance at this point." I asked if they had a rep or anything they could contact but they were no help.GO TO COSTCO!!! Easiest return policy around that comes with a minimum 2-year warranty.I know this is not Video Only's fault that my TV developed an issue so quickly and they don't do repairs but..... Costco will now always be my go-to from now on for any big electronic purchases.
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April 2023 by Matthew Godofsky
Great experience purchasing a new TV. I worked with Anthony and could not be happier. He was very personable and knowledgeable with helping me decide on a new TV. I spent countless hours researching on my own and going forward I will absolutely save my own time and energy, and just reconnect with Anthony at Video Only for future products!
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March 2023 by Luigi Dionisio
Just awesome... walked in, got what i need and more. Great prices and service.
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December 2022 by Ivy Renfroe
We had a great experience at Video Only. Our sales guy was not pushy, but really informative. We told him the space and budget we had to work with and he gave us some options to look over and gave us space. The prices are the lowest out there. I did a lot of research and even given Black Friday pricing, Video Only was the best deal overall. Will purchase from there again.
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December 2022 by Ethan Koster
First time in a Video Only store and had a great experience! The staff were friendly and helpful, and the prices were great!
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November 2022 by Cork K.
I supported a local business, and purchased the 77" LG C2 OLED tv for $2,099 when most of the big retailers we're selling it for $2,499. I kept checking and rechecking to make sure I got the right TV because I couldn't believe the price.
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November 2022 by Jim F.
We've shopped and bought at Video Only for decades. Today we went in to buy a replacement for our kitchen TV. The sales woman told us to go to Best Buy. She had nothing for us, wasn't willing to work with us and walked away.
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November 2022 by Gordon Lewandowski
Shout out to Chris Olson, Sales Manager. I went to browse thinking I'd buy a demo unit elsewhere. Chris engaged me in conversation, discovered that I'm a knowledgeable enthusiast and left me alone with the remotes. I adjusted two 77" sets to "the same settings" (close) and took all the time I needed to determine my preference - then Chris made it impossible to not purchase a new set at the store. I felt respected and I felt like an informed consumer (nice when you're a retired old codger). Coupled with zero interest financing and free basic delivery it was game over. The delivery was scheduled as expected, the crew went a bit above and beyond, and I was totally satisfied. We hadn't shopped at VO since the late 90's when we bought our first "big" (and I do mean big) rear projection TV and a Tivo box (remember Tivo?). Changes (if any) since then were for the better. I can only speak to my experience at the Bellevue store but WAYTAGO! You ROCK!
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October 2022 by Mike Yah
Wow, a terrific experience in all areas! The low price for high quality Dimension standing real 3-ways with powered sub. The price prompted me to phone back and verify I was getting a pair, not just one. Yes, got a Pair! Great price! The staff were experienced and genuinely friendly. This will be the first store I think of for my next purchase. Thank you kindly you three. Mike
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October 2022 by Neo Gakooligans
I recently stopped by and picked up an LG OLED C2 83". Jeff was awesome to work with and helped ensure a good deal and a positive purchase experience. Recommend stopping by if you're in the market for a TV. They tend to be forgotten over the big box stores... I sure have. Last purchase I've had through them was a 27" Sony Trinitron. Now that dates me!
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October 2022 by Anthony Dahl
Video only has been around for a long time. Their store doesn't look as fancy as Best Buy but that's not what they are about. They are about service and providing a good price on product. Talk to Jeff when you are there and he'll make sure you are taken care of and you got a fair price. I've bought many things from them in the past and I've always been happy.
