-
August 2024 by Kourosh Parastesh
The worst UPS I’ve ever been to! I went to print a bunch of documents before my meeting, but the experience was terrible. The older guy who was the only one working had me wait for five minutes first then told me to do it myself on his computer and left to help another customer. The printer stopped halfway through, and he asked if I could skip the rest of the documents. When I said no, he grabbed the papers from me and said, "I cannot have you here then." I ended up being late to my meeting because I had to go to FedEx to finish printing. Printing papers is a simple job, but if you can't provide that service, you should let your customers know upfront!
-
August 2024 by Brenda Clark
This is a great business, helpful, friendly, kind. All the things missing from most companies these days but not these guys. They are keepers!
-
August 2024 by Bra Feek
Good luck ?
-
July 2024 by Todo T
Customer service is hard to come by sigh...
-
July 2024 by Seriously Wang
Bad attitude ever experienced!! Treat customers without any patience even kind of rude
-
June 2024 by Amorita Simon
Was a customer of theirs for about ten years. I had a rented box up until about 1.5 years ago. A vendor I order from failed to update my address in their system and sent about 25 tiny packages to this old address. The vendor refused to work with me so I called this UPS location, explained my long history with them, and asked them if I could rent a box for a month to receive the tiny packages. They refused to rent a box to me for less than three months and told me they would charge me $10 for each package if I didn’t rent a box. Of course I cannot pay $10 for each tiny package, which cost an average of $3 each to begin with. They were rude and obviously care nothing about customer service. Don’t rent here if you are looking for customer service.
-
June 2024 by Stevie L
I usually go to this store but the staff today helped me with printing has the most notorious and condescending attitude I’ve ever seen. She pressed print without letting me finish my sentence that it needs some adjustment and charged me extra money, and even tried to educate me about taking care of my mind. It’s not about the money, it’s about the attitude. Will never go to the place again.
-
May 2024 by Wei Wen
Corporation return won't work here.
-
May 2024 by ram tammi
Delivery is good.
But price can be reduced
-
April 2024 by Jeff Shiu
My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.
-
March 2024 by Harsh Rawat
Good service
-
March 2024 by Bryan M.
Good customer service.
-
March 2024 by Jivko Dobrev
4-5 people line, only about 2 min wait. Single sales person was very efficient and courteous.Very different from the UPS store on 132nd Ave and 68th St - that one is the WORST UPS store in history.
-
February 2024 by Emma Koehler
They advertise being able to take USPS, but turned me away. I also had 100s of dollars worth of UPS packages to pay to ship out. I decided to take my business elsewhere. UPS stores are franchises, I’d advise everyone to take your business to another owner with better business sense.
-
January 2024 by Devin Hughes
Went out of his way to be unhelpful. UPS link wasn’t working but would email easily and he said he “didn’t have time to print it”. The file was there and ready. Go to the Crossroads location if possible.
